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“Great new design hotel on The Bund” 5 of 5 stars
Review of Hotel Indigo Shanghai on the Bund

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Hotel Indigo Shanghai on the Bund
Ranked #13 of 4,324 Hotels in Shanghai
Certificate of Excellence
Neede
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Great new design hotel on The Bund”
5 of 5 stars Reviewed August 10, 2011

By entering you can feel the fibrid atmosphere. Everything looks new and well taken care of. I stayed at the Premier deluxe room with river view. The view from the room is amazing, especially at night. They paid a lot of attention on every designer detail in the room. The bathroom has large windows, so you can enjoy a relaxing bath while looking at the skyline. The toilet is a whole other experience! You have an electronic panel with all kind of options for hygienic purposes. You will feel refreshed after every visit!
The bed is very comfortable. Tv is large and has a huge variety of international channels.
For business people there is free (wireless) internet in your room.
If I need to go back to Shanghai again for business, I definitely will return to this hotel.
I hope they will keep the hotel and rooms well looked after, so this can really be the best hotel in Shanghai!

  • Stayed August 2011
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank samjonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,232 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 8, 2011

My boyfriend and I stayed in early August and from the moment I arrived (he arrived much later in the evening) the staff could not have been more helpful. The room was perfectly tranquil after a long flight with great views and very comfy pillows!!!

We didn't go for breakfast as we only wanted a continental option (cereal, fruit, pastries) which can be found much cheaper than at Indigo - the bakery at the back of the Westin lobby would definitely be recommended for this sort of thing.

The pool facilities were great and the terrace of the char bar was a great place to start a night or for a bit of night cap if you fancy something a bit earlier. It was a shame that there was not a metro in closer proximinity (15minutes walk in the August heat was a little much at times) but the staff were soooo valuable in writing down addresses for taxi drivers as neither me or my boyfriend spoke any Mandarin (save for hello and thank you by the end of the trip!!!).

Overall, a lovely place which I would recommend to anyone visiting Shanghai for the first time or for business where I imagine the hotel's extensive could be even more utilised.

Thank you to the team at the hotel.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank marks-jetset-go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce_au, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review, August 13, 2011
Hi marks-jetset-go,


thank you so much for your feedback. We are delighted that you enjoyed our hotel and that you were well looked after by the team ( I will definitely pass on your comments !)

Regarding breakfast we have an a la carte menu as well as the full breakfast option. So you can choose something simple with great Illy coffee if you prefer. Apologies that this was not made clear by the team.

Hope to see you again in Shanghai.

very best from Indigo

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
5 of 5 stars Reviewed August 4, 2011

simply put, my hotel stay here was perfect. service, food and amenities were outstanding. the rooms were beautifully designed and very comfortable - home away from home. A nice change from the standard generic deign hotels.

can not wait to return to shanghai and this great hotel.

Final note. roof top bar worth mentioning. One of the best views i have ever experienced.

Room Tip: river and the bund view
See more room tips
  • Stayed July 2011, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sandy78_travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce_au, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review, August 13, 2011
Hi sandy78-travels,


THANK YOU............thrilled to read your review. We will continue to work on providing a great but anything but generic hospitality experience at Hotel Indigo. Do let me know when you return to Shanghai.

Very best from our neighbourhood

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Terrigal, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 2, 2011

What an experience of hospitality my mum, sister and i experienced during our stay at the Hotel Indigo, Shanghai. From the moment we stepped foot through the heavy revolving door of the hotel we were greeted with friendly staff who were more than helpful and their english was extremely good which was bliss after the long flight.

If you are reading this review you have either already stayed at the hotel or are looking to book a hotel in Shanghai for your holiday. An ABSOLUTE MUST whilst staying at The Indigo, if you get the chance is to dine at “CHAR” located on the 29th floor. Julie Donohoe the Executive Chef from Sydney Australia has really set the bar high for other 5 star restaurants. The view of Shanghai from the dinning area, the decor and staff really suit what Julie has brought to the hotel. After dinner the top floor outdoors (weather pending) is the perfect way to take in where you are wit the stunning view of The Bund and also to enjoy a few cocktails to wash down the delicious food from ‘CHAR’.

Breakfast is located on the 6th floor and the concept of the open kitchen is really the way it should be in all hotels these days. We stayed in a few hotels in China and found the breakfast buffets to be huge (China like’s big things) which results in a lot of waste. The help yourself buffet and selection of one à la carte dish from the menu is perfect. They have three 27” inch iMac’s located on the same level right near the electric massage chairs. Perfect to Google your plans for the day or even update your travel itinerary to stay a little longer ;)

Room Tip: Ask for a room with a view of The Bund. Free WiFi throughout each level.
See more room tips
  • Stayed July 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Gav_Llewellyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 31, 2011

Free WiFi throughout the hotel - is an outstanding feature here ....

Room 2211 Bathroom overlooks the river with outstanding views of the high rise of Pudong ... Rooms are well thought out and the beds are very comfy .....

The Level 6 - Restaurant and Chill Zone is also a great space.... for chilling out and doing your emails over a cocktail or Espresso....

Room Tip: ask for number 11 rooms best rooms with views of the river...
See more room tips
  • Stayed July 2011, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Garymelbourne61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce_au, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review, August 13, 2011
Hi garymelbourne61,


thank you for your review and positive comments.........I also love the "11" rooms - a great river / Pudong vista !

we are glad you took advantage of our complimentary "anywhere everywhere" wifi. We also have complimentary use of iMacs in QUAY guest lounge if you want a 27 inch screen !

Hope to have you with us again when you visit China.

very best neighbourhood regards

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 28, 2011

This ultra modern and stylish Hotel located at the Bund is reaaly worth a visit.
Take a trip to the top floor and enjoy one of the best roof top bars in Shanghai.

Room Tip: save paying extra for rooms with a view , the best sights are from the bar and cafe
See more room tips
  • Stayed July 2011, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Roland V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 28, 2011

Stayed in Indigo for three nights and enjoyed it a lot. We were impressed by fresh, modern and very artistic design. Rooms look gorgeous and very comfortable.
Staff is very professional, helpful and speak very good english. They help us a lot with navigating around Shanghai, booking local guide etc.
Location is one of the best in town: close to Bund, Pudong, Yu gardens, strip of new restaurants along the river bank etc., but away from hectic Nanjing Road. Level 30 bar has brilliant views.
The only downside worth to mention was breakfast: there was not much food for kids.
Overall, hotel has very friendly, caring, homy, truly boutique style atmosphere.
Our thanks for all staff and especially Anastasia.
We come back to Indigo when we are in Shaghai next time.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank TravelTO1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Shanghai on the Bund

Property: Hotel Indigo Shanghai on the Bund
Address: NO. 585 Zhongshan East Second Road, Shanghai 200010, China
Phone Number:
Location: China > Shanghai Region > Shanghai > South Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 4,324 Hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Indigo Shanghai on the Bund 4.5*
Number of rooms: 184
Official Description (provided by the hotel):
Hotel Indigo Shanghai on the Bund, Hotel Indigo's first property in Asia Pacific, sits directly on the Huangpu river front, Hotel Indigo assures not only spectacular views of both the historic Bund and dramatic Pudong skylines, but an upscale boutique hotel experience where the focus is on inspired service, fresh and vibrant design reflecting the local neighborhood, and providing guests with an authentic taste of today's shanghai, where old and new converge. ... more   less 
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