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“Great burger and fast service”
Review of Shake Shack

Shake Shack
Ranked #22 of 42 Quick Bites in Shanghai
Neighborhood: Puxi (Downtown Shanghai)
Restaurant details
Neighborhood: Puxi (Downtown Shanghai)
Reviewed September 23, 2019 via mobile

The burger was absolutely fantastic! Even better than in the US. The line was very long whenever I went but the service was so fast I got food very quickly. Also try the shakes, very nice.

Date of visit: June 2019
Thank MTWentz007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (37)
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20 - 24 of 37 reviews

Reviewed September 3, 2019

This being the current craze as it opened it's first outlet in Singapore's Jewel recently, caused me and my colleagues to venture out in the pouring rain to hunt down this outlet in Shanghai, in hopes that it'll be less crowded (3 hours queue in Singapore). Haha, we were so wrong! Despite the heavy pouring rain, it was flooded with locals and tourists. Queue for tables everywhere, unlike Sg where there was a proper queuing system, the inside of the 'shack' was packed with people hiding from the rain as well as waiting for a table.

To be fair, the staffs were scrambling around and trying their best to organize the people, trying to serve incoming guests with bags for umbrellas, one can only imagine the chaotic environment. We managed to snag a table after about 30 mins (thank god it's fast food). We ordered, food came, and it was really really good! The portobello mushroom was so juicy, yum yum, and the bacon simply mmmmmmm! The shake only available in China though, tasted like medicine and not to our liking. Our group consists of 2 Asians and 2 Europeans so maybe our tastebuds weren't suited to local taste for that drink. Vanilla, chocolate shake was ultimately the best!

Would we come back again? I think the answer is YES! Only if it is not raining and hopefully we can get a nice picture. Oh we were completely drenched the moment we stepped out although the staff tried to help in providing raincoats and even helped us button up. Thumbs up to great service!

Date of visit: July 2019
2  Thank Jamie L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 13, 2019 via mobile

Our inaugural visit to Shake Shack Shanghai was good. The burger quality is exactly what we expected - no different from the high standards that we’re use to in Tokyo.

Unfortunately, the restaurant was packed at lunch time and it would have been impossible to find a table, with dozens of people waiting - food in hand. We took our burgers to go and ate outside.

Date of visit: July 2019
Thank DevelopmentTraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 3, 2019

Im not going to pay 60rmb for a okay tasting fast food burger every now and then, id rather just go maccas and get my face stuffed. The shanghai store is always packed, prices are higher due to its location. But Do it if you wanna try shake shack once in your lifetime. Id only go back to try all the other Concretes, the Strawbeery Cheesecake Concretes was real good.

Date of visit: June 2019
    • Value
    • Service
    • Food
Thank shannonluciano
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 1, 2019

So, we waited for that moment when we had this Shake Shack in Shanghai! All I can say is that the staff are approachable.The Strawberry Yu(zu) Garden was definitely something you can go for a Shanghai taste of this burger chain! Glad to have visited this in Xintiandi!

Date of visit: May 2019
    • Value
    • Service
    • Food
1  Thank Abbie A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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