We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Outstanding Service” 5 of 5 bubbles
Review of Hoilday Inn Shanghai Hongqiao West

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hoilday Inn Shanghai Hongqiao West
Ranked #160 of 4,573 Hotels in Shanghai
Wisconsin Dells, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Outstanding Service”
5 of 5 bubbles Reviewed September 5, 2012

What a great place to stay. Maybe it is not the newest hotel or on the bund, but it's people and service are what keeps me coming back. The rooms are very nice and the food is just fine. They will make how ever you ask. This hotels staff knows how to provide top notch service

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jim409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnxj, Public Relations Manager at Hoilday Inn Shanghai Hongqiao West, responded to this review, November 1, 2012
Thank you so much for your kind comments and endorsement of our Hotel. We are pleased that your stay has exceeded your expectations,
I look forward to welcoming you back to our hotel soon. Thanks so much for visiting Holiday Inn Shanghai West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

132 reviews from our community

Traveler rating
    43
    68
    17
    2
    2
See reviews for
1
6
7
65
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Brooklyn, New York
Level Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 25, 2012

very nice n' equipped rooms,
very good air conditioned (a must in the humid city)
all you need for business n' pleasure
just a few minutes from Hongqiao airport
but yet out of the busy nosy life as shanghai can be

very recommended

  • Stayed July 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank consultant c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnxj, Public Relations Manager at Hoilday Inn Shanghai Hongqiao West, responded to this review, November 1, 2012
Thank you so much for your kind comments and endorsement of our Hotel. We are pleased that your stay has exceeded your expectations,
I look forward to welcoming you back to our hotel soon. Thanks so much for visiting Holiday Inn Shanghai West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
263 reviews
226 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
4 of 5 bubbles Reviewed April 19, 2012

Its close to Hongqiao airport and train station. It's a new hotel. I ordered a club room and received a regular room after complaining they upgraded me to a unimpressive junior suite.
The pool ceiling and walls were moldy and the chunks of paint were peeling off very repulsing check in and check out took ages.

  • Stayed April 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Mashgiach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnxj, Public Relations Manager at Hoilday Inn Shanghai Hongqiao West, responded to this review, November 1, 2012
Thank you so much for your kind comments and endorsement of our Hotel. We are pleased that your stay has exceeded your expectations,
I look forward to welcoming you back to our hotel soon. Thanks so much for visiting Holiday Inn Shanghai West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
166 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed November 10, 2011

I liked this hotel. It's close to subway and there's things to do walking distance. Clean American style.

  • Stayed December 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mwar1004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnxj, Public Relations Manager at Hoilday Inn Shanghai Hongqiao West, responded to this review, March 11, 2013
Thank you so much for your kind comments and endorsement of our Hotel. We are pleased that your stay has exceeded your expectations. I look forward to welcoming you back to our hotel soon. Thanks so much for visiting Holiday Inn Shanghai West.
The team
Holiday Inn Shanghai West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 4, 2011

holiday inn shanghai is in a very central location of the city. the shanghai metro station is 5 mins walk from the hotel. there are supermarkets and supply store around the hotel. one can hail a cab or a bus right outside the gate of the hotel. all the major tourist places and shopping malls are within 15mins motorable distance even in peak traffic hours.

the hotel is a of very good standard like many other holiday inn chain. the rooms are of decent size. the toilets are compact with hot & cold water supply. the water prehssure could be worked upon though. the buffet breakfast spread is quite extensive with lots of choice and variety. the service of staff is very courteous and warm.. over all a very comfortable stay.

Room Tip: please specify 2 separate beds if travelling with a colleague for business as they may give you a ro...
See more room tips
  • Stayed September 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank donzajay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan C, Director of Sales & Marketing at Hoilday Inn Shanghai Hongqiao West, responded to this review, October 25, 2016
Dear Guest,

Many thanks for sharing your positive review of our hotel on TripAdvisor. We greatly appreciate such feedback. We all do hope when you visit Shanghai again in the future, you will once again stay with us at the Hoilday Inn Shanghai Hongqiao West.

Best regards,
Alan Chang
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 16, 2011

Highly recommended budget inn in Shanghai. Disadvantages: far from Pudong airport (1.5hrs by taxi) and room booking doesn't include breakfast). But these disadv get supressed by the service they provide you :)

  • Stayed September 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Madhu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan C, Director of Sales & Marketing at Hoilday Inn Shanghai Hongqiao West, responded to this review, October 25, 2016
Dear Guest,

Many thanks for sharing your positive review of our hotel on TripAdvisor. We greatly appreciate such feedback. We all do hope when you visit Shanghai again in the future, you will once again stay with us at the Hoilday Inn Shanghai Hongqiao West.

Best regards,
Alan Chang
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
109 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed September 11, 2011

I stayed in this hotel in Sep 11. Hotel is far off from Shanghai city centre and hotel for was chosen as its close to Songjiang Industrial Area where I had to go for work.

Nearest metro station to hotel is East Xujing and hotel has shuttle bus service to drop its guests there every hour which is really good. Rooms are big and clean, beds are comfortable and bathrooms are big size too with bath tub. Internet was excellent. Breakfast was great too. You get ipod chargers in room, iron, mini bar and electric kettle.

Missed out to use swimming pool and gym which i hope will be able to make up next time.

will recommend this hotel to my friends.

  • Stayed September 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Sandeep B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan C, Director of Sales & Marketing at Hoilday Inn Shanghai Hongqiao West, responded to this review, October 25, 2016
Dear Guest,

Many thanks for sharing your positive review of our hotel on TripAdvisor. We greatly appreciate such feedback. We all do hope when you visit Shanghai again in the future, you will once again stay with us at the Hoilday Inn Shanghai Hongqiao West.

Best regards,
Alan Chang
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Shanghai hotels
0.9 mi away
G-Luxe Hongqiao Shanghai
G-Luxe Hongqiao Shanghai
#163 of 4,573 in Shanghai
4.5 of 5 bubbles 21 reviews
4.3 mi away
Holiday Inn Shanghai Hongqiao
Holiday Inn Shanghai Hongqiao
#153 of 4,573 in Shanghai
4.0 of 5 bubbles 87 reviews
0.3 mi away
Holiday Inn Express Shanghai New Hongqiao
Holiday Inn Express Shanghai New...
#1,987 of 4,573 in Shanghai
3.5 of 5 bubbles 60 reviews
Show Prices
Show Prices
Show Prices
2.3 mi away
InterContinental Shanghai NECC
InterContinental Shanghai NECC
#135 of 4,573 in Shanghai
4.0 of 5 bubbles 23 reviews
3.1 mi away
Howard Johnson Hong Qiao Airport Hotel Shanghai
Howard Johnson Hong Qiao Airport...
#2,316 of 4,573 in Shanghai
3.0 of 5 bubbles 134 reviews
3.9 mi away
Yitel Hotel Shanghai Hongqiao
Yitel Hotel Shanghai Hongqiao
#502 of 4,573 in Shanghai
3.5 of 5 bubbles 25 reviews
Show Prices
Show Prices
Show Prices

Been to Hoilday Inn Shanghai Hongqiao West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hoilday Inn Shanghai Hongqiao West

Property: Hoilday Inn Shanghai Hongqiao West
Address: No.2000 Huqingping Route, Qingpu District, Shanghai 201702, China
Phone Number:
Location: China > Shanghai Region > Shanghai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#53 Best Value Hotel in Shanghai
#62 Spa Hotel in Shanghai
#89 Business Hotel in Shanghai
#138 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hoilday Inn Shanghai Hongqiao West 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Travelocity, Ctrip TA, Odigeo and Priceline so you can book your Hoilday Inn Shanghai Hongqiao West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Shanghai West Hotel Shanghai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing