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“5star hotel with a 4star brand” 5 of 5 stars
Review of Hoilday Inn Shanghai Hongqiao West

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Hoilday Inn Shanghai Hongqiao West
Ranked #166 of 4,454 Hotels in Shanghai
Shanghai, China
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“5star hotel with a 4star brand”
5 of 5 stars Reviewed June 20, 2011

I chose this hotel because of its close proximity to Hongqiao Airport but it was still far

The hotel's quality made all the difference

I am a PC Platinum and was bummed up to executive king while I booked king superior.

I arrived late around 1230am and check-in was fast in chinese standards

Room was ready and was 'waiting' for me

Fruit platter and some chocolates were there and was entitled to 4cans of soft drinks in the minibar for free.

The hotel's finishes were definitely not a 4star.

  • Stayed June 2011, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lYuxiang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
    42
    66
    16
    2
    2
See reviews for
1
6
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61
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 31, 2011

Hotel is reatively new. But the common parts were dark (lights were off) and very cold there was also little regard to no smoking in the hotel and restaurant!!
The rooms were fine and warm. Some of the front desk staff need a little more training in people skills.

  • Stayed January 2011, traveled on business
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Az0i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navi Mumbai, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 13, 2010

We booked this hotel through our travel agent. It was bit difficult to locate/reach the hotel from Shanghai airport (May be because it was my first time in China). Little out of city, but really peaceful.

The morning breakfast was more than a delight and we enjoyed. The food quality as well as taste was excellent. Only problem is the hotel staff need little more English knowledge to interact with clients.

Overall it was a pleasant stay and high quality hospitality.

  • Stayed June 2010, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank rakesh_rp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Level Contributor
61 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed October 4, 2010

.... althoug the location is NOT excellent. But that's why the value is good. In the city centre of Shanghai it would not be possible. The neighbourhood of the hotel by the way is worth seeing. It's what most tourists would not see when they come to China: lower tier suburban living. As a westerner you'll be really outstanding in the streets. but give it a try, to to the shops and restaurants...
There is nothing to complain about the hotel itself. Everything is new (August 2010), staff is a bit cool, but professional. The girls at the bar and restaurant are of good will (welcome drink should be coke, sprite water ecc. but I asked for a juice and it was ok) Fitness, pool, spa, all good. It even smells new, and the style is also quite simplistic... like that.
Only negative point were the costs for printing in a4. I can't remember exactly but for about 20-30 pages I payed a sum that the people on the street could make a living with for a few weeks. Thats exaggerated.

  • Stayed August 2010, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Salamano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnxj, Public Relations Manager at Hoilday Inn Shanghai Hongqiao West, responded to this review, August 18, 2013
Thank you so much for your kind comments and endorsement of our Hotel. We are pleased that your stay has exceeded your expectations. I look forward to welcoming you back to our hotel soon. Thanks so much for visiting Holiday Inn Shanghai West.
The Team
Holiday Inn Shanghai West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 11, 2010

Not you atypical Holiday Inn. Room is clean and big, good size bath, modern amenities i.e. IPOD/IPhone docking station, and aircon is quiet. It's somewhat located out of middle of nowhere, but I can deal with the brief cab transfer to the neareast subway station (East Xujing on Line 2), and the station is about 5 stops away (20-30 minutes subway ride) from the CBD. Remind you that a night stay at Shangri-la is twice of this place and that was pre-expo.

The only drawback is that internet access through cat-5 cable costs up to 20 bucks per day. Understand everyone wants to make ends meet, but surely can use other means.

It's about 10 to 15 minutes car ride to Hongqiao Airport.

  • Stayed July 2010, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank redsoxnationfareast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 13, 2010

the hotel is a bit far from city center from Shanghai, we chose this hotel as we need to take a flight from Hongqiao airport, and certainly no hassel of city traffic jam whatsoever. Hotel itself is perfect, nice rooms, comfortable bed, towel.

Depends on how much you can get for hotel stay and where you are going in Shanghai, this could be on my top list of htoels to stay.

  • Stayed March 2010, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Fishermmaniac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hoilday Inn Shanghai Hongqiao West

Property: Hoilday Inn Shanghai Hongqiao West
Address: No.2000 Huqingping Route, Qingpu District, Shanghai 201702, China
Phone Number:
Location: China > Shanghai Region > Shanghai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#58 Best Value Hotel in Shanghai
#64 Spa Hotel in Shanghai
#89 Business Hotel in Shanghai
#146 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hoilday Inn Shanghai Hongqiao West 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Holiday Inn Shanghai West Hotel Shanghai

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