For my wife and me this was our first time travel to China and I was concerned about the hotels in Shanghai. I had made arrangements with the hotel to pick us from the Airport. On the day of the arrival I had a driver and an English speaking person had come to the airport to pick us. As we arrived at the hotel there were 4 people waiting at the door to invite us and a nice girl took us to the reception area. After the registration we were taken to our room by 2 people. I had taken an executive Suite - what a huge room and a separate room for sitting and for business work. We travel all over the World and have stayed in different hotels but this room was big with big bath room.
The restaurant was nice with good food. The executive floor had it own breakfast area and also check in and out desk. For our sight seeing in Shanghai I had asked the hotel concierge to arrange for a car & driver and an English speaking tour guide.
Mr. Stockton Chen the concierge was very helpful to make all the arrangements for the everyday sighting seeing trip. The driver and the tour guide were very helpful in showing the city of Shanghai and taking us to nice restaurants. We had a wonderful stay in Shanghai and in Grand Central Hotel. I would go again to stay at this hotel. I highly recommend this hotel. Excellent service, good location and good food
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