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Grand Central Hotel Shanghai
Ranked #37 of 5,035 Hotels in Shanghai
Certificate of Excellence
Ormond Beach, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Location Location Location”
Reviewed May 31, 2014

Location is the selling point for this hotel (as well as its sister one, Central Hotel, sitting right next to it). It sits in the heart of Shanghai and small block to East Nanjing Road. Room is spacious, as compared with others in the same area (such as Le Royal Meridien, Marriott City Center, Radisson Blu New World etc.). Wi-fi speed is so so – fine for reading emails but that’s it. Breakfast is okey but offer much less selections than the ones at Marriott City Center or Le Meridien. If you are interested in exploring decent Chinese foods, Yunnan Street, which is virtually a street of small restaurants a couple of blocks away, is THE place to dine (except for formal dining). This is actually the most famous street for casual dining for local people, the place I have gone every time when I stay in the East Nanjing Road/People Square area. The cost to feed your whole family of four may be less than the price for one breakfast at a 5 star restaurant. On the down side, the hotel building is low. Unlike the ones like Le Royal Meridean where you can stay in the “Bund View Rooms” and wowed by the magnificent skyline of the East Nanjing Road and the Bund at night, the rooms of this hotel offer only limited or far less exciting view of the beautiful Shanghai city.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Yi Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review, June 6, 2014
Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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988 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Stockholm, Sweden
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 30, 2014 via mobile

Location of this hotel is what you should choose it for! It is located in the very central of Shanghai! The physical facilities of this hotel also matches its name, rooms are huge, and the bathroom is also very nice.

The service level as a whole is excellent with a few exceptions. One example is that the serving-time at the lobby bar is very slow- Why does it take more than 10 minutes to make a Cosmopolitan? The breakfast quality is acceptable, but not great. The pool facility is good but yet not excellent

But overall, choose this hotel if you are looking for luxury!

Stayed May 2014
Helpful?
2 Thank LinusWang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review, June 2, 2014
Thank you very much for stay at our Hotel and share all your feelings. We will create a better service, welcome to you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 29, 2014

Had a 3 night stay at this hotel last year Nov. Weather was getting chilled but the room was warm and cozy. In fact is quite big if to compare to most hotel of it's class at that area.
Check in and out was a breeze and the counter personal speak good English.
Location was the main advantage of this hotel. Just nice.
Overall, a pleasant stay.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank YMCA24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review, June 2, 2014
Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensala
Level Contributor
142 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 26, 2014 via mobile

I use to stay in this hotel nowadays when i visit Shanghai. It has a convenient location and is close to the hearth of the city. Nice rooms and good breakfast. Good price. Clean rooms. The walking street is outside the hotel and is very nice in the evenings.

Stayed December 2013, traveled on business
Helpful?
1 Thank Ralf K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review, June 2, 2014
Thank you very much for your nice comments that will be shared with the team. We look forward to welcoming you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
117 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed May 22, 2014

We had a lovely stay for 6 nights this month. The hotel is well located near the bund. Lots of shops and restaurants nearby. The staff are particularly helpful, Nimrod at Concierge desk is one who went the extra mile for us more than once. Thank you Nimrod. The restaurant is very good, if a little pricey. The hotel is very welcoming with its open plan foyer that includes the restaurant, and bar/cafe. everything works well. Our bathroom had a separate toilet room also separate shower and bath. The check in and check out were quick and efficient.

Room Tip: Rooms overlooking the foyer are fantastic.
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JEC306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review, May 23, 2014
Thank you very much for our hotel's favor, and made such a high evaluation, we will do better as a driving force, to look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed May 19, 2014

....as they say where I come from. A very large well appointed and well positioned hotel just off Nanjing Road and centrally located. Rooms are large and overall the hotel is very comfortable. This was our 2nd trip to China but 1st for many years and the change is of course very dramatic however we have no recent experiences to compare to and so used our recent experience in Saigon as a benchmark.
We found that when you look beneath the surface its clear to see that although grand and glitzy, build quality control isn't quite there yet. It was a similar situation with the expensive food and drinks service where we ordered a couple of cocktails and received two very bland looking full price drinks, no stirrer, no cherry, no sparklers, no paper parrot. Perhaps our comments may be typical of Shanghai and China as a whole and unfair to label the hotel but this hotel is definitely lacking the underwear.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LittleRedBaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review, May 20, 2014
Dear Guest, Thank you for sharing your recent experience at our Hotel. We will bring your valuable feedback to the concerned department head immediately and please accept our sincere apologies for all the inconvenience caused to you. We sincerely hope you’ll have a different experience in your next visit to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
273 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed May 18, 2014

Our travel agent booked a Deluxe King Room and when we walked into room #1625 we thought they had made a mistake. It seems that this is a standard room. It had city views and the room was very opulent. This was the best 5* hotel on our trip throughout China, even better than the Hilton in Xi'an.

The bathroom was enormous, loads and loads of toiletries, big bathtub to soak in the nice bath crystals they give you, lovely shower. I have never had a hotel room with so much space for clothes and luggage, lots of shelves, drawers and a walk-in robe (the biggest hotel cupboard yet). A proper hairdryer at last. Beautiful slippers, changed each day and nice robes. Fluffy towels too. Dove chocolate on turn down. Free bottled water each day. Iron/board & everything else you could need. What luxury.

The breakfast ..... great selection and the best Danish pastries and bacon yet. This is the only hotel we have had proper coffee from a cappuccino machine.

If you need any personal items there's a small shop adjacent to the hotel (at the rear where the car park is). The shopping mall is right opposite and Starbucks is only 10 minutes walk in the direction of Central Hotel. The Concierge staff were really helpful when we needed urgent medical supplies and directed us to the mall. The check-in and out was speedy and all of the staff are very friendly and helpful and speak good English. We would love to stay here again. This is what a 5* hotel should be..........

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dinkumpomm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review, May 20, 2014
Thank you very much for our hotel's favor, and made such a high evaluation, we will do better as a driving force, to look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Central Hotel Shanghai

Property: Grand Central Hotel Shanghai
Address: No.505 Jiujiang Road, Shanghai 200001, China
Location: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 5,035 Hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Central Hotel Shanghai 4.5*
Number of rooms: 353
Reservation Options:
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