Great value hotel in excellent location convenient to metro and the Bund. The rooms are spacious, comfortable and quiet. It is possible to upgrade to a room with a view of the city, although given the hotel limited height the benefit is difficult to see. Food and drinks seemed a bit pricey.
The service is great and staff were very helpful, although some staff struggled with English. The check in process seemed a unnecessarily long-winded. It took us about 15min to check in only to find out that the room was not yet ready, The upfront deposit for incidentals appeared quite high and the process somewhat confusing.
Complimentary internet access seemed unreliable and slow. Having said that, overall a great value for money in an excellent location.
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