I took the subway to the hotel, which was two blocks away from the Metro station, and as soon as I got to the front door I was quickly and graciously greeted by the bellman, as though I had arrived in a limousine. He whisked away my bags and said that they would be awaiting me in my room, Madam. My entire stay was like that, where the entire staff was helpful and alert to my every need. I used the concierge services to help me locate a China Post Office (two blocks away), and even to translate the address on my package so that the post office would accept it. The concierge also alerted me to the fact that the Shanghai Art Museum had relocated to a new building, saving me an erroneous trip. My room was beautiful and spacious with a little foyer and a walk-in closet and a large marble bath and vanity, separate marble shower, separate toilet room, and two queen beds. The bed was immensely comfortable. The front desk offered to upgrade my room to a deluxe suite for and extra 400RMB/night, which would have included the breakfast buffet, but I declined. My room felt like a deluxe suite already, and I paid the extra 188RMB? for breakfast. Don't miss the breakfast buffet. It is HUGE, and absolutely delightful, just the perfect start to your day in Shanghai. The chef is eager to please and will make omelets to order, or anything else. I also enjoyed the doing laps in the pool. The pool/spa facility is among the best I've seen. It trumps the fanciest spas that I've been to in the U.S. There is a steam room and dry sauna and spa services. The attendants are attentive and wonderful. I had forgotten my swim cap and goggles and made the mistake of spending hours searching for them on Nanjing Road, only to find that they had them for sale (likely for less!). I stayed only two nights, and wished it could have been longer. I would stay here again in a heartbeat. Thank you, everyone at Grand Central, for being truly top-notched!
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