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“Good Hotel and location”

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Grand Central Hotel Shanghai
Ranked #61 of 5,222 Hotels in Shanghai
Certificate of Excellence
Reviewed February 2, 2013

Spent 3 nights from 26th Dec as a couple.
The entrance of the place looks great on the inside.
The deluxe room was good size, bed comfortable and bathroom a good size.
Did not eat in hotel as it was not included
Found wifi in room was not great.

  • Stayed: December 2012, traveled as a couple
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1  Thank T1NT1N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 29, 2013

Tripadvisor says it. It is a luxury hotel in the heart of Shanghai. Price is very reasonable without sacrificing the quality and luxury/elegance the guest can have. Rooms are very spacious and well interiored. Its amenities and touch of golds made it feel like you are a prince/princess. I celebrated my birthday here and it feels like i had a good choice. They let me go for an early check in as early as the room was available. The check in procedure was fast. They even granted my request to have a great view on top, so they gave me a room overlooking the busy street of nanjing. Location was really fantastic. Walking distance to almost Shanghai's major attraction(the bund,nanjing shopping street,yu yuan) Starbucks and other restaurants are just around the corner. So it was never a hard time when you get hungry.

Would just like to comment about the foreign exchange counter. It feels like its not well maintained and properly working as it always rejected my money considering i had two currency to change. Tried almost all paper i had but really didnt accept it.
It would actually be fine but its just disappointing as the front office attendant didnt suggest any ways to help me but just rather said "sorry its not working".

Overall, the hotel features is absolutely amazing. Will definitely rate it as a 5star.
Staff just needs a little attention and training when it comes to hospitality and service.
Smiling and meeting guests expectation on service is a primary need to a 5star hotel like this one. (From the concierge,bell boys,front office,etc)
In a brighter side they were OK, just ok but not a staff service for a 5star hotel. Exception to the housekeeping department who were really friendly.

  • Stayed: January 2013, traveled with friends
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2  Thank michelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

It was a good choice in Shanghai with a great lobby and large luxuray room. Breakfast was included, but they fought me because they said it wasn't . I should have given in and pasted on it, but the included part of the breakfast cost me 3 days in agony from something gone terribly bad. Our guide stopped for a little egg sandwich, and she was sicker than me. Golden rule - forget these breakfasts in the hotels they cost more than the room and the food is likely recycled. It was the first thing I ate in China, so NO I didnt get it from the plane!

Room Tip: ASK for an upgrade.
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  • Stayed: December 2012, traveled with family
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Thank chris g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

I stayed there with a big group and everyone just loved it. My room was standard for a high end hotel and the bathroom was spacious. A true five stars hotel. This is a very elegant hotel and in a great location. It's walking distance from all major attractions (the bund, mint, etc.) The lobby is spacious with plenty of sitting areas to hang out and have a drink with friends while waiting to go out. We hung out there almost every night every heading out to dinner or to the clubs and bars near by. Coming back, we hung out again in the lobby and had cappuccinos before heading back to our rooms.

I plan to visit Shanghai in the near future and will definitely stay in this hotel again. I have very fond memories of my last visit and the convenient location of the hotel made it all that much better.

  • Stayed: November 2012, traveled on business
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Thank Miami_Jessica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2013

This hotel was just next to the Nanjing Pedestrian Street in Shanghai, what a location! Food and shopping is virtually right at the doorstep of the hotel. It was also walkable to the Bund and other train stations. Being decently priced, I opted for a better room and it was close to being a suite. I loved the spacious colonial styled rooms and the big marble bathrooms with a deep tub. There is a separate small room for toilet which I appreciate. The staff were also quick to service. Overall an excellent stay.

Room Tip: Pay just a little more for a better room.
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  • Stayed: November 2012, traveled on business
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Thank lyssea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

Stayed at the Grand Central for one night. The room was the highlight of the hotel: it was luxurious, spacious and more than matched the 5 star hotels of Hong Kong at which we have stayed many times before. We did not eat at the hotel but had a cocktail in the evening which was great. Service was friendly but not quite up to the standards that the hotel perhaps aims for, or at least should be aiming for. They lacked ever so slightly in attentiveness and English language ability (not a problem for us as we speak some Chinese but this may deter others). For the price we paid we were more than happy and would certain stay again as we pass through Shanghai.

Stayed: December 2012, traveled as a couple
2  Thank RoupellRoamers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2013

We visited Shanghai just a few days before Christmas and really enjoyed the confort and amenities of Grand Central. We spent 5 nights there. Rooms are very spatious and bathrooms are great with all amenities you can dream of. Decoration is very classic, this is not a hype hotel, but an excellent value for money in a great location. Accross Nanjing Dong Road, and Fuxing Road, 10mn walk from the beatiful Peace Hotel and People's Square. Buffet breakfast is very expensive but that's the case for most hotels in Shanghai especially if not included with the room rate...

  • Stayed: December 2012, traveled with family
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1  Thank KeliDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Central Hotel Shanghai

Address: No.505 Jiujiang Road, Shanghai 200001, China
Location: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 5,222 Hotels in Shanghai
Price Range: $135 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Central Hotel Shanghai 4.5*
Number of rooms: 353
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