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“An Excellent Hotel”

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Grand Central Hotel Shanghai
Ranked #42 of 5,059 Hotels in Shanghai
Certificate of Excellence
Nottingham, United Kingdom
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“An Excellent Hotel”
Reviewed November 4, 2012

My daughter and I stayed in the Grand Central hotel for 5 nights at the end of September 2012, part business and part holiday.
We were on the 'executive' floor and it was certainly worth the small extra cost to have the dedicated check-in, separate freshly cooked breakfasts, free papers and internet access - as well as beers/soft drinks.
The rooms themselves were very spacious, with lovely bathrooms, large towels and quality toiletries.Quite quiet too.
The hotel lobby is busy but well staffed and very welcoming; we found that speaking in English was no problem to many of the staff. The hotel is excellently and centrally situated, not far from the Nanjing Road shops; the Bund and the Shanghai Museum - all are walkable. Go and enjoy the wonderful city of Shanghai - you'll love it!

Room Tip: Executive room
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  • Stayed September 2012, traveled on business
    • Value
    • Location
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Helpful?
1 Thank macna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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994 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
suffolk
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed November 1, 2012

Beautiful hotel and facilities in perfect location for visiting the main areas of Shanghai and very close to the metro.

The beds and linen in the room were first class.

The idea of adding a card (when they turned down the duvet and added the chocolates!) with the weather for the following day is great - the only hotel that we came across that did that. Also, the ability to watch Arsenal on TV late at night was priceless!!

The door staff were very friendly and kind - just what we wanted.

Food and extra water were expensive; however, I guess that is what one would expect in a 5 star hotel. I tend to think that a little generosity in terms of, say, two bottles of mineral water per person per night would not be excessive and would leave guests more impressed.

Central location and a haven in a very hot city. Don't eat in the hotel - there are lots of restaurants around which are interesting and part of the Chinese experience!

All in all, we loved it!

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
Thank helhed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed October 29, 2012

Great location, rooms are very good. Even standard rooms have separate WC, bathroom and power shower. Did not eat here but staff seems helpful. Room was luxurious and there is a turn down service. We also used the pool - it has a lifeguard and is big enough to do laps in. Room was very clean. Very good value for money. Will certainly come again when in Shanghai.

If you have not been to China before, hotels here make a credit card charge of a specified amount at check in and cancel the authorisation on check out. We took the super-speed train from Shanghai airport and changed to the underground. The high speed train goes at up to 431km/hour and is a great experience. The change from the airport was difficult with luggage as in all underground station, luggage have to pass through airport style security. When you arrive at the underground stop for the hotel, you need exit 2 and then if you turn left and first right, hotel is 5 minutes to your left.

For the return journey, I took taxi to the airport. On a Sunday morning, it took just under one hour and costed 175 Yuan.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank anna26a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 27, 2012

We stayed in the Grand Central Hotel on our honeymoon. The lobby is beautiful - very impressive!
Our room was fabulous! It was huge! Lovely bathroom, spotlessly clean, good choice of cable tv channels and a great view. The location is excellent right in the heart of the hustle and bustle of Shanghai and a short stroll from The Bund. Staff were very nice and friendly especially the doormen. Overall we had a lovely stay in this excellent hotel and would highly recommend it.

  • Stayed July 2012, traveled as a couple
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Helpful?
1 Thank PrunchH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed October 24, 2012

This hotel is perfect for me because the hotel is very very beautiful and hotel location is awesome!! (Near the Nanjing road : just across the street , Near metro station : you can go anywhere easily, Near people square : 10mins walk and you can go to the bund by walk also). Moreover, the price is not too expensive. All of staffs speak English well because this hotel is international hotel. The weak point is just the staff didn't smile much.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weraya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dar es salaam
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 24, 2012

The hotel is located close to the famous Nanjing Road. Lobby is very impressive, however, like other reviews here, front desk service is poor. We requested for an extension of two hours but were refused. Room upgrade was also not for us.....( maybe there is some discrimination)
Rooms are nice and pleasant, cleanliness also very good.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank lillyDSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 11, 2012

Hotel is located right downtown of Shanghai, NanJing Lu is just parallel with this JuiJiang Lu. Superb Location. However, the most disappointing is the front desk service, they don't care and don't bother about customer ,
Room very clean.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Central Hotel Shanghai

Property: Grand Central Hotel Shanghai
Address: No.505 Jiujiang Road, Shanghai 200001, China
Location: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 5,059 Hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Central Hotel Shanghai 4.5*
Number of rooms: 353
Reservation Options:
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