I stayed in the hotel for 5 nights during renovation work of their lobby though the hotel is a new building. They block the hotel lobby for this work. Room guests cannot go directly from ground floor to their rooms. Room guests need to go to club building to check in and take a lift to second floor, walk thru the ball rooms, change another lift to third floor, walk a bit, change another lift to fifth floor, walk a bit and final reach a lift to guest room. it takes quite a long time to walk back to the room.
The room is modern, spacious and comfortable even for our standard room. 46" flat screen TV, sound system, Ipod dock. Bathroom is huge and impressive. Open concept with bath area with adjustable blinds. Separate wet-room shower and separate electronic toilet (near the entrance of the room). Sound insulation is a bit poor. I can always here people talking in next door. The first night I stayed in the hotel already have air-conditioning problems. Hopefully their technician can fix in within short time.
Restaurants are very expensive. Quality of food doesn't match the price no matter Cantonese Restauarant or the Western Restaurants. Not for a 5-star hotel. We want to try Prime 500 steak house but ask more than 4 staff there to locate the restaurant. At the end the last one told us that the restaurant is not open. Very disappointed.
Gym room is good with latest high-tech equipment. They also have a nice indoor swimming pool, steam and sauna room. I guess they have change a bit with the deep of the pool. Now is from 1.4m to 1.7m deep.
Staff service is not consistent and competent. Not being well trained. Even they change another staff to clean up your room, you will be easily discovered. During the renovation period, we can see the weakness of the staff there. They just stand and ask u to go this and that. Restaurant the same, staff service is not consistent. You need to ask them to fill your coffee or tea. In conclusion, it is just not make you feel it is a 5-star hotel.
Location is good especially when you need to go to another places, like Nanjing, Suzhou, Hangzhou, etc. With 10 - 15 minutes, you can go to the Shanghai railway station to get the high speed train to these places. You can also easily to get the Metro as well if you are afraid of traffic jam in Shanghai.
- Official Description (provided by the hotel):
- Housed in two sleek glass buildings straddling a towering commercial structure in downtown Shanghai, InterContinental Shanghai Puxi is the first international luxury brand hotel in Shanghai’s Zhabei district, a fast emerging premier commercial and business area. With more than 3,125 square meters of state-of-the-art venues it has one of the most extensive allocations of facilities for conferences and social events in the west of Shanghai's Huangpu River. ... more less
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- Also Known As:
- Intercontinental Shanghai Puxi Hotel Shanghai