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“Five Star Experience All Around”

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InterContinental Shanghai Expo
Ranked #31 of 5,059 Hotels in Shanghai
Certificate of Excellence
Fairfield, Connecticut
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Five Star Experience All Around”
Reviewed March 7, 2014

I am currently on day 5 of an 11 day business trip in Shanghai and the Intercontinental Shanghai Expo does not disappoint. The service is impeccable, the hotel itself is modern and beautiful and the amenities are on par. The gym is fully equipped with many new exercise machines, a large steam room/sauna, pool and a neighboring spa. The food at the hotel is equally as impressive. All-in-all a very enjoyable stay, I would return to this hotel if I travel to Shanghai again in the future.

Room Tip: Rooms at higher floors have great views of the city and river.
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  • Stayed March 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yoyo W, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, March 12, 2014
Dear Joanna,
Thank you very much for your comment . We are delighted that you chose InterContinental Shanghai Expo for you stay .
Thanks for complimenting on our rooms , gym and food and beverage .
We hope you could also go for a drink at our British Bar next time you visit.
Looking forward to see you soon .

Warmest Regards,
Yoyo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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761 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Sheffield, United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 1, 2014 via mobile

Stayed on business for 4 days - lovely room with great views over the bridge. The food was really nice both the a la carte and the buffet. The swimming pool is really good and was empty despite the hotel being very busy. The hotel is a bit outside the centre but only a 15 taxi ride away and taxis are really cheap. Definitely would recommend.

Stayed February 2014, traveled on business
Helpful?
Thank Caroline V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yoyo W, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, March 7, 2014
Thank you for your comment . We are delighted that you chose our hotel and liked it. Thank you for comment for our cafe and swimming pool. We hope you could also choose our hotel next time and try the Italian restaurant --Basilico and Chinese restaurant --Shenghuitang as well.
Hope to see you soon .Wish you all the best !
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Mumbai (Bombay), India
Level Contributor
5 reviews
3 hotel reviews
Reviewed February 23, 2014 via mobile

For a business trip I had stayed for 4 nights last week and found the facilities in the hotel to be excellent.
The only thing that they should improve is their in-room dining department as they deliver to the room some other dish than what you have ordered. This happened with me twice during the stay. As it usually takes around 30 minutes for them to serve, you are not inclined to wait again for the right order to be brought in - since you have already waited for 30 minutes

Stayed February 2014, traveled on business
Helpful?
Thank sjt1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, February 24, 2014
Dear sjt1000,
Thank you for staying at InterContinental Shanghai Expo! We are glad to hear the excellent experience you have during your current stay and also apologize for the inconvenience caused for the in-room dining order. We will enhance the internal training for the new staff and hope you will be back in the near future!
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Ho Chi Minh City, Vietnam
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 17, 2014

I want to share my great food experience at this buffet, good choice and excellent quality of foods with many variety and different kind of food from Japanese, chinesee to amazing Italian Pasta, good dessert, yummy ice cream. Good job!! Service could be better!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CaraMia820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, February 18, 2014
Dear CaraMia820,
Thank you for taking time to share your great experience with us! We are so delighted to read you are so satisfied with our food quality and variety in Café 1188. We will continue to keep the food standard and enhance the internal training to make service perfect. Look forward to seeing you again in the future!
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Ho Chi Minh
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 29, 2014

Not in the happening part of the city but being in a low traffic area and with several underground lines around it, is easy and fast reach anywhere. The hotel is very nice and well kept, the restaurants are just what you expect from a luxury hotel and reasonably priced, spacious rooms with stunning view, staff kind and always smiling that is not easy in China.

Room Tip: corner rooms offer extensive view
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Totomassi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, February 6, 2014
Dear Totomassi,
Thank you for staying at InterContinental Shanghai Expo during the Chinese New Year. We do appreciate for your such a great comments regarding our facilities, restaurants, views and service. Thanks again for your recommendation and hope you will be back in the future!
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Bangalore, Karnataka, India
Level Contributor
155 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed January 29, 2014

A great hotel to stay and specially if you have a convention in that area. I was surprised to see the size of the room, huge and good customer service. Tried their Chinese restaurant, it was great. Breakfast was great with a large number of options. The hotel is on the other side of the river so coming to the down town will be a bit of distance. A taxi ride takes 30 min crossing the bridge.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HKBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, February 6, 2014
Dear HKBangalore,
What a pleasure it is to receive your wonderful feedback regarding your current stay with us. InterContinental Shanghai Expo is one of the best destination for the conventions as we have the best meeting facilities and personalized dining options. It will take 5 minutes to the Expo Center and Expo Exhibition Center. Welcome you to our hotel again for your next business trip or vacation! Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 19, 2014

I checked in at the weekend for personal event. Frondesk is really kind and helpful. Room is beyond my expectation. I got a river-view room with the french window, you could have a wide view to the Huangpu river.Room is not huge but good designed with modern atmosphere and clean. If you wanna have a drink, there is a lobby bar at the first level or a beer bar just adjacent to the hotel. And PAULANER is just couple of minutes of walk.For the location, it depends on your purpose of stay. It's located at the shanghai expo pudong area and definitely not downtown area.
Summary: very good hotel and of course its price is not very low. Recommended.

Room Tip: If possible, ask for a river viewer room.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank INTERZY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, January 20, 2014
Dear INTERZY,
We are so happy to receive such a good comments from you! Thank you for choosing our hotel and enjoy your stay with us epscially our service, facilities and views. Welcome you to InterContinental Shanghai Expo again and wish you all best in the new year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Shanghai Expo

Property: InterContinental Shanghai Expo
Address: 1188 Xueye Road (Xueye Lu), Shanghai 200125, China
Phone Number:
Location: China > Shanghai Region > Shanghai > World Expo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Spa Hotel in Shanghai
#24 Business Hotel in Shanghai
#29 Family Hotel in Shanghai
#31 Luxury Hotel in Shanghai
#130 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Shanghai Expo 4.5*
Number of rooms: 400
Official Description (provided by the hotel):
The new InterContinental Shanghai Expo hotel is the only international luxury hotel in Shanghai located adjacent to the 2010 World Expo site with impressive views of the Expo site, Huangpu River and city skyline. We offer personalized efficient Chinese service. “Better City Better Life” Expo theme is reflected in this lifestyle hotel through, the gardens, health club, historical villas and food & beverage concepts. The hotel is conveniently located to leisure and business areas with easy underground and bridge access around Shanghai. ... more   less 
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Also Known As:
Intercontinental Shanghai Expo Hotel Shanghai

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