Still in its soft opening phase so some minor construction going on in the lobby shops. A lot of consturction going on outside the hotel. Not the prettiest building around (and its NEW?!) but the lights at night are quite stunning. Lobby and decor are classic and elegant and a throwback to Shanghai in the roaring 1920s. There are live bands/performances every now and again in the lobby throughout the day. Thanks to the general decor and the black and white marble in the lobby, walking around the hotel makes you feel like you are living in the 20s/30s. The prices certainly werent though. The reception area is tucked away on the right side, with the left side/wing being the domain of yet to be completed apartments. Great older style lifts and loved the dark elegant corridoors with thick pile carpets. Check-in was efficiently handled and they take the effort to escort you to your room and explain all the features.
Stunning (deluxe) rooms, partitioned into three sections with bedroom/lounge, dressing and bathroom. Dressing room/walk in closet is beautiful but a waste of space unless you insist on changing outfits five times a day, brought enough outfits to do so and have an aversion to bathroom mirrors. Mood lighting/sounds in the bathroom and bedroom, ipod dock, massive tv, sounds system, printer/fax, nespresso machine, proper tea set, integrated sound system and lights that turn on automatically when you stop the alarm clock are all nice touches. The blinds were electric, furnishings plush and elegant, the ceilings had stunning cornices and a chandelier and the remote control illuminates when you pick it up. There’s also free internet, local and international VOIP calls. They even program the time in your home city onto the phone display. Might be worth paying the exorbitant premium for a room with a view of the Bund unless you enjoy staring at other buildings.
The bathroom was decked out in marble, twin sinks and a nice bath. The shower door wouldn’t close properly which meant water leaking everywhere. Nice touch having dummy proof separate controls for the rainforest and hand held showers. They also have the most comfy bed ever. An enormously thick mattress that was super firm and heavy with a soft duvet like layer right on top that made it akin to sleeping on a solid cloud. Great pillows too. Breakfast was a la carte and good, although the choice was rather limited the quality apparent, especially in the fruits and juices. They do breakfast till 11am which is great if you're not an early riser.
A few gripes however; there was one small bottle of evian in the minibar, and they only gave two small bottles of water at turndown, which isnt good when there are no convenience stores in the vicinity. We never got any fruit or newspapers, and they teasingly laid out plates, cutlery and napkins on the table but never furnished the fruit/snacks. Strange at best and a slap in the face at worst. Unacceptable when paying top dollar. There were no chocolates nor a turndown service either which was disappointing.
Great looking massive roman style pool with skylight and a small gym with a friendly but zealous attendant fixated on footwear and other rules/regulations. The ESPA was reasonably priced compared to its peers. Although the hotel isnt on a main street, taxis were generally waiting at reception or a short wait. Take the cards with the hotel directions on it whenever you go out - most taxi drivers have heard of the place but not many know where it actually is. The doormen record the taxi numbers and destinations so the chances of you being taken for a ride or ransom are arguably less.
Amazing hotel but rather expensive (unless you're a sheik or an oligarch in which case you woudln't be reading this) compared to other properties notwithstanding the differences in luxury. At these prices one would expect everything to be perfect but it wasnt, perhaps due to the soft opening. The rate included airport transfers but it was disappointing and some would say misleading when it was provided by a third party and an E class Mercedes instead of the promised S class. Minor issues admittedly but at this level you dont expect that. Phantom transfers are priced out of this world and absurd when compared to HK. Clientele is mostly old money and just plain old (no families with kids and no road warriors either), which lends itself to a slightly stuffy atmosphere. It really is a cracking hotel with the only issue being that it is rather expensive. Havent stayed at the Park Hyatt so cant compare but for old world luxury with a modern twist you cant go past this place.
- Official Description (provided by the hotel):
- Located along the historic Bund with spectacular views of the Bund, Huangpu River, Pudong and former British Consulate gardens, The Peninsula Shanghai perfectly blends with the historic architecture of its landmark neighbours. The Peninsula Shanghai, which opened in October 2009, is the first new building to be constructed on the historic Bund in over 60 years. Offering the best of Peninsula traditions and a range of signature services and facilities, including Shanghai's largest guestrooms and the city's highest staff-to-guest ratio, The Peninsula also heralds the return of parent company, The Hongkong and Shanghai Hotels, Limited, to Shanghai where it owned and operated four of the city's premier hotels in the 1920s to 1940s - The Kalee, The Astor House, The Palace and The Majestic. ... more less
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- Also Known As:
- The Peninsula Shanghai Hotel Shanghai