I completely agree with TreVal and feel compelled to share my experience. I booked this hotel for 3 days 2 nights for holiday based on the above average reviews and mainly due to the beautiful pictures with the artistic element of the room. The rooms are nothing like those presented in the pictures. It is very very misleading and bordering on cheating. It was really the worst ever hotel experience in my life. I left the hotel after 2 nights despite paying for 3 nights as it was really a lost cause. It is too expensive at over US$100 for this quality. I feel ripped off and you can get many good up to par hotels with this budget.
The hotel building itself is very old so it is very worn out and tired. There is a small miserable table which function as the reception/registration desk. Behind the table is a small side door which takes you to the cafe where you have your free breakfast. The design is weird to say the least. There is 1 small slow lift which takes you to your room. The rooms itself are big but the housekeeping is non-existant. The carpet in the living area is dusty and full of hair. There is no art or even a picture at all in the "art deco suite" that I got. I was shocked to see the totally open concept bathroom which does not have any kind of shield at all. From the hotel pictures, I expected al least some beads curtain to shield the bathroom area. But the "bathroom" at the corner is made up of 3 different free-standing components, the shower cubicle, bathtub and WC which are totally exposed for all to see. It is really cold in the winter and very embarassing to relief yourself in the open even it you're staying with your partner. I also got a room fronting the main road so it was very noisy, when i asked for a change, they said the hotel is full, could not sleep for 2 nights. As the room was huge, it is very cold luckily the heater above the bed was working so it was bearable. Other parts of the room i.e the living area and bathroom was really really cold. The worst was the old piping system which emitted loud rusty cranking noises when you switch on the tap/or someone above you does it. The noise just shocks you awake especially in the middle of the night and we complained to maintenance, whose solution was to off the main tap below the basin, which thankfully worked. But imagine everytime you need to use the tap, you need to kneel down the basin and switch on the main tap. The satelitte has been spoilt over a year now based on the past reviews so it showed they do not even bother to repair it at all. I was hoping that it was fixed during my stay but no such luck. Imagine having a big TV with no channels in the room, how boring can this be?? There is a DVD player so I tried asking if they have DVD for rental but no, they don't as well. Do they expect travellers to bring along DVDs on their trip?? So you end up bored to death in the room with no TV and radio. The only plus point was the bed was quite big and soft for China standard. And the free wifi was stable and strong.
Service is non-existant and the hotel seem very understaffed. There is only 1 staff on duty at the registration table on both days i were there. I asked to extra blanket on 1 night and they could only send it after 10.30pm when the maintenance staff comes in otherwise there's no one to man the counter. Not very helpful in answering your general questions as well about sightseeing spots or ways to travel to our intended destinations, i.e. mode of transport etc
The free breakfast thrown in was typical American brakfast with egg, toast, bacon or sausage with soggy potatoes. You get a coffee or tea to go with it served in the adjoining cafe. It was very basic and cannot be called tasty but did fill you up. The cafe is quite old and the ventilation is poor so the oil smell permeates the cafe and even the lobby, sticking to your clothes!
The location was quite good as it's 5 mins walk to the Hengshan subway. This subway line is very convenient as it takes you to the East Nanjing Road, Xintiandi (which is overhyped and overpriced) and Stadium area) However it is at the tailend of hengshan road so there are not many restaurant or bars around this area, if you want to stay around this area of the french concession try further up which is more happening.
Conclusion, please bewarned that you will be sorely dissapointed with this hotel if you expect to get what you see in the hotel pictures on its website/ other travel sites. You can really get much better places at a fraction of this price in Shanghai, if not you will end up regretting it!!
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