The staff are friendly, but they are bad english speakers. For us, this resulted into getting wrong information more than one time. I guess they try, but they might just not get you and say something completely different.
The rooms are smelly (at least in the first floor). It is a basement, and it smells like a bad one. The AC was supercold, with no possibility of making a comfortable temperature.
Bathrooms are not to clean... But not very bad either.
The location is pretty good. There is a metro station 3-5 mins away. There is a nightmarket nearby, and several supermarkets (ie 7/11).
The cafe is nice. Cosy. Food is good. But the slush/yougurtslush consist only of ice. DO not have one. Coffee is good.
Look for other alternatives before picking this hostel. There is several good ones in Shanghai.
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