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Vienna International Hotel Shanghai Railway Station Long Men Branch
Ranked #2,136 of 5,205 Hotels in Shanghai
Reviewed September 21, 2012

We loved our very spacious room. It would have been perfect if not for the stain on the couch. In all other respects the room was clean and comfortable. More than adequate bathroom with stall shower & tub
ATM in lobby near reception desk. Lobby bar with full selection of drinks. Restaurant on 3rd floor where we enjoyed dinner one evening (crabs & an eggplant dish) for less than $12 per person. Chinese restaurants only serve beer & wine but the lobby bar was happy to sell me a drink which I took to the restaurant.
Abundant buffet breakfast served in dinning room on the 3rd floor. There was something for every taste.
Comfortable chairs and sofa in lobby with WiFi. A minor negative was the front desk would not change a 100 yuan note for me.

  • Stayed: September 2012, traveled with friends
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1  Thank sovta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 - 19 of 113 reviews

Reviewed September 12, 2012

As mentioned before, this hotel is now named the LongMen Hollyear Hotel. It is clean, the breakfast offers anything you wish in a large dining area and the staff is responsive to your needs: however, I would recommend something closer to the Bund. The neighborhood around the train station is rather barren in terms of shopping and restaurants. The restaurants that are there cater to the travelers from the train station. They are essentially fast food. There are also many small grocery stores. The neighborhood lacks any charm or historical value and isn't close to any attractions. You have to take a cab. Stay here if you are a business traveler, but not a tourist.

Room Tip: Higher floors have less street noise.
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  • Stayed: August 2012, traveled with family
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2  Thank ltcjdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2012

This property is now called the LongMen Hollyear Hotel. We stayed for two nights at the tail end of a tour of China. The hotel selection and booking was handled by our tour company.


Location
At the outer edge of central Shanghai, next to the train station but far from any attractions. If you're taking the train (not the airport magnet), this location could be for you, but otherwise it's an undesirable spot due to the distance from the main attractions in Shanghai. Fortunately taxis in Shanghai are very inexpensive; probably cost us around $5 USD for a 20-minute ride to the Yu Gardens bazaar.


Service
Very disappointing. The front desk did not have the ability to call outside the hotel. We asked them to make a dinner reservation for us both nights. The first night, a staff member thankfully used his personal mobile phone, but the next night we were refused.

Maid service was poor. The lobby bathroom was filthy, in contrast to all other hotels we stayed at in China. Toilet paper was not replaced in our room until we requested it. Drinking glasses that we had used in the room were not cleaned or replaced but instead just had water poured into them, apparently to dilute the remnants of our drinks from the previous night.


Room
Decent-sized, with a small sitting area near the entrance. Our room overlooked the train station, but being on the 19th floor we had no problems with noise. The bed was uncomfortably hard. This is something I've never complained about before now. In past hotel stays I've noticed that beds are hard, but never to the point where it bothered me. At this hotel it bothered me.

  • Stayed: July 2012, traveled as a couple
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Thank longhorn_mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2012

The hotel could be great. It gives hints of elegance. The room has crown molding on the ceiling, mahogany shelves, marble counters in the bathroom and beautiful furniture. That said the upkeep of the room is very poor as evienced by wallpaper starting to peel, the refrigerator had food and dirt encrusted in it, the carpets were warn with stains and cigarette burns and the ceiling had a large black mark on it. The room did not have toilet paper upon arrival. They came up very quickly and brought it when called.

On the positive side is that the hotel was a short walk from the train station. It is close to many restaurants and markets. The buffet has a good variety of Western and Eastern food. The staff is very friendly and responsive to the needs of the customer.

  • Stayed: July 2012, traveled as a couple
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Thank oc_bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2012

Our room overlooked the Shanghai train station, making train and taxi travel easy. Meals were excellent. Rooms were comfortable and well serviced. Never noticed road noise. Bed was "Chinese" firm. We'd come back.

  • Stayed: June 2012, traveled as a couple
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Thank Kent K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2012

I stayed at this hotel for 3 nights while on a group tour of China. My room was on the 19th floor, it was clean, pillow was ok, bed was horrible. Again 2nd time in China trip, I felt I was sleeping on a Box spring, and no matress.

Room was very big with lots of amenties, mini-bar, Electric kettle to make hot water for tea or coffee, clean towels, house shoes, bath robe, nice view from room.

Breakfast was decent, can't complain about that. Carpet was not the best, it looked like it hads not been cleaned in months.

Close to post-office, major train station to travel by train to other parts of the country, convenient store close by, and post-office. Not a 4 star hotel by US standards.

Room Tip: Single room are better with king size bed, stay on the 19th floor, less street noise and great view.
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  • Stayed: April 2012, traveled solo
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Thank Lanre90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2012

We stayed 2 nights at the end of a China tour and had another two nights added on before flying home. The room was large and clean, the bed as firm as the carpet but all the beds in China we experienced were like this. (it actually worked out well for our backs).

After two days we were independent travelers, the we realized how bad the location was. This is not an area you would want to walk around and there are no decent restaurants in the vicinity. Taxis are essential, and that's another story.

The staff at reception were, well, hopeless. Very poor level of English. The staff in the bar were just plain rude. The breakfasts we had over 4 mornings was just edible, focussing more on Chinese tastes than sticking a balance to match their clients.

I would never go back. I would never recommend.

Stayed: May 2012
1  Thank wolfsbite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vienna International Hotel Shanghai Railway Station Long Men Branch

Address: No.777 Hengfeng Road, Zhabei District, Shanghai 200070, China (Formerly Hollyear Hotel Shanghai)
Location: China > Shanghai Region > Shanghai > Shanghai Railway Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#357 Luxury Hotel in Shanghai
Price Range: $52 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna International Hotel Shanghai Railway Station Long Men Branch 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Longmen Hotel Shanghai

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