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“Short stay in Shanghai”

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Four Points by Sheraton Shanghai, Pudong
Ranked #120 of 4,998 Hotels in Shanghai
faridabad
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Short stay in Shanghai”
4 of 5 bubbles Reviewed November 20, 2013 via mobile

It is all that is expected of Sheraton. Nothing fancy here but all clean and comfortable. One night stay, but after a couple of meetings during the day it was good to be back. Would recommend it if you have tk stay around this area in Shanghai.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mikech75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NancyC974, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review, November 22, 2013
On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire.

I was very pleased to learn from our guest feedback that you rated us. We will not rest on our laurels and continue to work on further improving the service and hotel features.

The entire staff is looking forward to serving you upon your next visit.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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483 reviews from our community

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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • Chinese (Simplified) first
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English first
Pune, India
Level Contributor
61 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed November 18, 2013

Stayed one night Nov 11 as part of a business trip to the area. I had no issues that I can remember with check-in, customer service, room, breakfast etc.

When travelling on business, all I am looking for is a customer focused efficient hotel that has good clean rooms with appropriate workspace and internet access, a varied breakfast spread and speedy check in and check out.

This hotel fits the bill on all counts.

I did not eat at the hotel restaurants (apart from breakfast) so really cannot comment in that regard.

A plus is that it is located just a few steps from the Metro station. Easy to get around when you are staying here.

Room Tip: Higher floors are better.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aniruddha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NancyC974, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review, November 18, 2013
On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire.

I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to hotel facilities, rooms and great location as this is what we aspire to. We will not rest on our laurels and continue to work on further improving the service and hotel features.

If there are any associates or event made you feel special during your stay, Please also kindly to share with us, it would be pleasure to convey your comments to my colleagues and recognize their efforts.

The entire staff is looking forward to serving you upon your next visit.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed November 17, 2013

The main reason i stayed there is because of a mistake. I am supposed to stay at the Sheraton Hotel next door which is of a higher class than this four point. I alight from the taxi at Sheraton but was told embarrassingly that four point was next door.

Rooms are clean and normal. The whole hotel should be more like a service apartment type. The location is mainly for business if you are meeting anyone as it is not near the famous shopping stretch or the bund.

Will i stay here again? Well, i just need to make sure i book the correct hotel next time.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank wkee_18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NancyC974, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review, November 18, 2013
On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire.

I was very pleased to learn from our guest feedback that you rated us. We will not rest on our laurels and continue to work on further improving the service and hotel features.

The entire staff is looking forward to serving you upon your next visit.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
223 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed November 13, 2013 via mobile

Last visit I stayed at the Sheraton next door but it was almost double the cost of the Four Points this time so I tried the Four Points out. The room was great and comfy. They put me in a smoking room which I did not want so be sure to confirm at check in what you are getting. Basic lobby and amenities compared to the Sheraton next door but still ok and you can walk to the Sheraton in 2 minutes if you want that stuff. Good value for the price and location.

Stayed November 2013, traveled on business
Helpful?
Thank Hisfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NancyC974, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review, November 18, 2013
On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire.

I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we will not rest on our laurels and continue to work on further improving the service and hotel features.

If there are any associates or event made you feel special during your stay, Please also kindly to share with us, it would be pleasure to convey your comments to my colleagues and recognize their efforts.

The entire staff is looking forward to serving you upon your next visit.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 30, 2013

Nice Hotel, nice service. Staff are friendly
just 3 mins walk from MRT . if you are look for a hotel near CBD are , this should be on of your choice.
At reasonable price, room service food is nice also .

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RL930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NancyC974, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review, November 1, 2013
On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire.

I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we will not rest on our laurels and continue to work on further improving the service and hotel features.

The entire staff is looking forward to serving you upon your next visit.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, California
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed October 14, 2013

This hotel is a good solid choice for the business traveler. The service is friendly, helpful and charming. The location is great if you are doing business in the Pudong area but the hotel may feel off the beaten path for most tourist.

The rooms are clean and well appointed. Some minimal maintenance in the rooms could be used and would elevate the experience...very minimal (rug repair, sinks draining, touch up on wood framing. The shower is the absolute best!! Tall enough for an above average height traveler, great water pressure and really hot water - could have stayed in all day. Quirky in that the bathroom can be viewed through a glass wall in the shower but a privacy screen is available to be lowered.

The restaurants were good with the a very nice breakfast buffet each morning. A subway stop is right in front the hotel which makes subway travel very convenient.

Liked the options of not changing your bed each day to conserve laundry resources and found the beds comfortable with very nice large pillows.

I would stay again when visiting Shanghai.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cynthia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NancyC974, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review, October 17, 2013
On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire.

I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities, room condition and great service as this is what we aspire to. We will not rest on our laurels and continue to work on further improving the service and hotel features.

If there are any associates or event made you feel special during your stay, Please also kindly to share with us, it would be pleasure to convey your comments to my colleagues and recognize their efforts.

The entire staff is looking forward to serving you upon your next visit.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 bubbles Reviewed September 21, 2013

This Four Points Sheraton ranked last out of the 3 hotels we recently stayed in while visiting China. On the negative side, it was a bit of the beaten path for me, the beds were extremely small, and the carpet in our room looked and felt dirty. As for the positive, the hotel had a nice price point, a pretty good breakfast buffet, and we had a nice dinner with a view at the restaurant on the 29th floor. The service was just okay in my opinion, not rude by any means, but not a lot of personnel on hand so you tended to wait a short bit for check out, food service, etc. Overall, a pretty good stay for the price, I would definitely recommend it for business travelers.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ksma23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NancyC974, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review, September 26, 2013
On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire.

I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities, room condition and great breakfast as this is what we aspire to. We will not rest on our laurels and continue to work on further improving the service and hotel features.

The entire staff is looking forward to serving you upon your next visit.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Shanghai, Pudong

Property: Four Points by Sheraton Shanghai, Pudong
Address: No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China
Location: China > Shanghai Region > Shanghai > World Expo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#56 Spa Hotel in Shanghai
#111 Luxury Hotel in Shanghai
#111 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Shanghai, Pudong 4*
Number of rooms: 326
Official Description (provided by the hotel):
In central Pudong,comfort hotel with shopping mall and metro station nearbyConvenient locationIn central Pudong business area, close to Int'l Exhibition Center,EXPO Center and Mercedes-Benz Arena.Easy access to places of interests both in Puxi and Pudong through Nanpu Bridge.Metro station is 1-min away.Dining and LeisureBesides 3 restaurants and bar/lounge on site,guests could share facilities and sign bills in Sheraton next door like 24-hour fitness center, restaurants,fully-service spa and indoor swimming pool.Comfort GuestroomAll rooms offer uncomplicated comfort and the latest Four Points Comfort Bed™, 32-inch LCD TV, High Speed Internet and a functional bathroom. Overlooking the fabulous views of HuangPu River and Shanghai City. ... more   less 
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Also Known As:
Four Points By Sheraton Shanghai Hotel Shanghai
4 Points By Sheraton Shanghai
Four Points Shanghai
Shanghai Four Points

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