For my room, 1202, the room is awesome. The bathroom windows can view the bund + all the tall building including Oriental Pearl Tower across the River. So, It has Excellent view. The room looks nice and luxury, and the whole setting just good. I can give this 1202 room 5 stars rating. Having said that, I did not get this room before I made my complain. The room they first gave me is 809, which is not as nice as this 1202. Also what put me off is that, room 809 has the smell of smoke!! I paid AUD200 for a night, and I will not take a crappy room for the price I paid for. Complaint and they got me a better room. So, I am happy to get room 1202 and I think it well worth AUD 200 per night so to speak.
Breakfast was good but limited choice. Having said that, the food quality is good.
When I first arrived the lobby (Ground floor), there is no people there. No one single staff is there and there is no sign saying the reception is at level 3. I cannot believe the place that I booked and paid for has 5 stars rating in Tripadvisor and is the Hotel of the year for 2012. I got super upset at that point because I thought I booked a dodgy hotel. Then I rang the phone number and ask where is the reception, and they said level 3.... How would a hotel guest know where the reception is if there is no one tell you that, or a sign to tell you where the reception is? This is the thing that I don't like about this hotel and I already complain/tell the reception and hope they will take this in and make an improvement on it.
- Official Description (provided by the hotel):
- As a truly lifestyle hotel, Les Suites Orient is situated on the historic Bund with breathtaking views of the Huangpu River and the Pudong skyline. It is also conveniently located near the famous Yu Gardens, the tunnel connecting to the Pudong financial district, and the Pudong ferry terminal. Les Suites Orient offers 168 exquisite guest rooms, including 43 suites. Rooms are decorated in a clean and elegant tone with reduced forms and warm colors, creating a comfortable and relaxing atmosphere. All rooms are equipped with a range of the latest technological features including wireless internet and high-speed wifi access, in-room bluetooth and DVD. Other facilities include Cafe Donxi, gym, le Lounge, cigar bar and multi-functional meeting room. The Hotel also provides smartlife WiFi router to meet the requests from in-house guests. ... more less
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- Also Known As:
- Les Suites Orient Hotel Shanghai