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“Not quite up to it's No. 1 rating”

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Les Suites Orient, Bund Shanghai
Ranked #21 of 5,059 Hotels in Shanghai
Certificate of Excellence
Mermaid Waters
Level Contributor
170 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Not quite up to it's No. 1 rating”
Reviewed October 5, 2012

I was slightly disappointed with this hotel. Some of the public areas are very dark and dismal and the breakfast area is especially uninviting, although you can walk through to the restaurant area where it is brighter. Having said that I would not hesitate to return here because of the view and because the staff are very nice. We had a Bund Suite high up and the views are to die for, especially as you can sit on the loo and watch the passing river traffic!! The bedroom part of the suite was fine, bed comfortable, tea & coffee etc.and plentiful bottled water. Chairs and a table to take advantage of the view. The bathroom was excellent, separate shower, great amenities and great view! The lounge part of the suite was dark and dingy with poor lighting and therefore we didn't use it. Housekeeping was for the most part good but there was always residue left on the polished floor which made it look dusty. Breakfast was OK but it didn't start until 7am and even then it was never ready at that time. Several of the items, like the yoghurt for instance didn't arrive until 20mins later. The breakfast room as I mentioned previously was dark and dismal and the airconditioning was fierce, but the restaurant area was much nicer.The hotel is in a great situation right opposite the walking path on the Bund and a short walk to two metro stations.

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Durham, North Carolina
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 2, 2012

Got a great rate on "ctrip" almost half the price of the website, which is why we probably got the room by the elevator. That said , the room was great, comfy with all the amenities you could want. Bathroom was fantastic- one could sit in the tub, relax, raise the automatic curtain and watch the barges go up and down the river. The hotel is stylish, great attention to detail, breakfast was included and was good. Quiet rooms, did not even notice we were near the elevator.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank djo100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 1, 2012

great hotel in a good location , service was fantastic , rooms are on the small side but have everything you need and more, and …. what a view ! lots of gadgets in your room to play with and really comfy bed . food was great - they got our room service order a bit wrong a couple of times but it didnt matter - what ever they brought was lovely ! . if you have a river view worth getting room service to watch the colorful world go by outside . gym was good but could do with some free weights . would definitely stay again

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SGM475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed October 1, 2012 via mobile

Based on the reviews and notes from Trip Advisor, we stayed at Les Suites Orient last week. The location, staff, room and service were all outstanding. We stayed in a suite overlooking the Bund. Simply an amazing room with a fantastic view. I can not rate this hotel highly enough.

Stayed September 2012, traveled as a couple
Helpful?
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 27, 2012 via mobile

Great hotel with great design in every single details, coffee lounge looks great, great breakfast, great gym room, however there are few equipments in the room actually does not work, like toilet seat heater, curtain controller, coffee machine did not clean well etc. not the big deal but since you can see this hotel care about every detail therefore you expect perfect

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ffchkgrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oslo
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 26, 2012

Would stay here again if I go back to Shanghai,

Location was good, the rooms and the view was fantastic and the staff was excellent. Highly recommended. The only "negativ" was that the breakfast was just okay. One of the best city hotels I've stayed at.

Room Tip: river view suite is big and have a fantastic view
See more room tips
  • Stayed April 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank ikoslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Musswellbrook
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 22, 2012

We spent our last night in Shanghai at the Les Suites Orient and could not have been more delighted with our room and the hotel in general. On the morning we arrived we were returning from Suzhou and arrived quite early. We were surprised and pleased to be offered a complimentary breakfast and use of the club lounge whilst waiting for our rooms. We also had the use of these facilities during our stay.
Our room was amazing, it was very modern, and had a stylish sense of luxury, as did the entire hotel. it also had the most spectacular view over the Bund and the Shanghai River which totally came alive at night. It was the perfect way to spend our last night in a great city.

Stayed September 2012, traveled as a couple
Helpful?
1 Thank Lynne4Musswellbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Les Suites Orient, Bund Shanghai

Property: Les Suites Orient, Bund Shanghai
Address: No.1 East Jinling Road, Huangpu District, Shanghai 200002, China
Phone Number:
Location: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Shanghai
#17 Family Hotel in Shanghai
#21 Luxury Hotel in Shanghai
#30 Business Hotel in Shanghai
#95 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Les Suites Orient, Bund Shanghai 4.5*
Number of rooms: 168
Official Description (provided by the hotel):
As a truly lifestyle hotel, Les Suites Orient is situated on the historic Bund with breathtaking views of the Huangpu River and the Pudong skyline. It is also conveniently located near the famous Yu Gardens, the tunnel connecting to the Pudong financial district, and the Pudong ferry terminal. Les Suites Orient offers 168 exquisite guest rooms, including 43 suites. Rooms are decorated in a clean and elegant tone with reduced forms and warm colors, creating a comfortable and relaxing atmosphere. All rooms are equipped with a range of the latest technological features including wireless internet and high-speed wifi access, in-room bluetooth and DVD. Other facilities include Cafe Donxi, gym, le Lounge, cigar bar and multi-functional meeting room. The Hotel also provides smartlife WiFi router to meet the requests from in-house guests. ... more   less 
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Also Known As:
Les Suites Orient Hotel Shanghai

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