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“A Perfect Home for 3 months”

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CHAI Living Serviced Apartments
Ranked #2 of 724 Shanghai B&B and Inns
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A Perfect Home for 3 months”
Reviewed December 29, 2013

I had the good fortune and good luck of living in the Rice Paper apartment at Chai from September - December 2013 while in Shanghai on a research assignment. The apartment was furnished impeccably, and smartly designed to maximize closet and storage space. The unit came with high quality bath products, coffees and teas, and kitchen appliances. Tucho's entire Chai staff are exceptional - friendly, helpful, warm, and all around perfect hosts. The Chai Living building is situated in a convenient location, with pharmacy, shopping, supermarket, and restaurants all within a few minutes walking. The view of the Pudong skyline at night from the apartment was remarkable. All in all, mine was a truly memorable, authentic, and once in a lifetime experience. I recommend Chai Living completely, and hope to be able to spend time there again soon.

Room Tip: The apartment 'Rice Paper' is perfect for 1-2 people. It has an exceptional view, great clos...
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Molly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FigariCHAILiving, Manager at CHAI Living Serviced Apartments, responded to this review, January 21, 2014
Thank you very much for taking the time to share your positive review of CHAI Living. It was wonderful to host you during your time in Shanghai. We are so happy to read that you enjoyed the high-quality amenities we offer, and that our staff was able to make you feel at home. We will be sure to pass on your feedback to the entire team. It is also wonderful to see that you felt you had a "once in a lifetime experience" with us. We loved having your family here as well, they were all lovely.

We hope your research will take you back to Shanghai and CHAI Living again soon!

And always remember you are part of the CHAI Family!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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150 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 18, 2013 via mobile

We were recommended to Chai Living by friends and were not disappointed. Our apartment in the iconic Embankment Building, 10 minutes from the Bund, was furnished in the most exquisite taste and very well equipped. The fact that it was in the same block as ordinary Shanghai people added to the charm. We witnessed elderly people doing their calisthenics in the lobby and savoured the delicious cooking smells emanating from the flat of one of our neighbours. A pleasant breakfast basket was provided each evening for the following morning. The reception area is furnished with beautiful art works and there is an art gallery featuring modern works. The bar is comfortable and as well as drinks serves tapas and won ton soup for when another foray into the city is too much. Helpful advice is on tap from the very willing reception staff, Angus and Alex. But they contact you by email as there is no phone connection to the apartments. We nearly missed out on having a guided tour as these get booked up far in advance, but Alex was able to track down Alison, a fantastic guide who was available for a 4 hour tour of our choice. She spoke perfect English and answered with humour and knowledge all the many questions we put to her about life in Shanghai . It would be helpful for future guests to be advised on booking that if they were likely to require a guide they should consider booking well ahead.

Stayed November 2013, traveled as a couple
Helpful?
3 Thank gilldiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FigariCHAILiving, Manager at CHAI Living Serviced Apartments, responded to this review, January 21, 2014
Thank you for your kind review. It's good to hear that your stay did not disappoint you.We're very happy to see that you enjoyed the unique design of your residence, the food and drink at CHAI Living Lounge, and the contemporary Chinese art on display at our partner gallery, Art+ Shanghai. We're also glad that you received such helpful advice from our staff - this is something we take great pride in.

Thank you for sharing your tour booking experience as well. We will be sure to notify our guests in the future as well about the necessity of booking guides in advance.

We are looking forward to welcoming you back to CHAI Living again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Cruz, California
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 11, 2013

Loved staying at Chai Living. Traveling as a group of 3 - two adults and a 9 year old - the apartment with a loft (king bed and a small loft bed) was the most comfortable we were on our entire trip. Decor and view were fantastic. The staff at Chai Living was very kind, accommodating and helpful. Breakfasts were excellent. Very fun to stay in a building with locals. How many people can fit in an elevator? You just may find out. Would definitely stay at Chai Living again!

  • Stayed October 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank lz2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FigariCHAILiving, Manager at CHAI Living Serviced Apartments, responded to this review, January 21, 2014
Thank you for such lovely feedback on your stay at CHAI Living. We are very pleased to see that you and your whole family loved the comfortable beds, decor, and views. We strive to make all our guests feel at home with us, so it makes us very happy to learn that you found everyone at CHAI Living kind, accommodating, and helpful. We hope to have the opportunity to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Strasbourg, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 5, 2013

We spent 8 days in Shanghai with our two children (6 and 10 yo). Staying at the Chai apartments was a great pleasure. The view on Pudong is truly amazing particularly at night. The residences are furnished with taste. Above all we liked that the apartments are in a historical building, where local people live too. It is nothing like anonymous 4-star hotels that all look the same in Shanghai, Los Angeles, or London. Cherry on top, after 3 days Fernando upgraded our apartment to a much bigger one, which was a real treat.
The place is near a metro station and taxis are readily available to go anywhere.
You can walk to the Bund business area and to the shopping Nanjing road, just 10 minutes away.
We had a great time in Shanghai and we really loved staying with ChaiLiving.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Giovanni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FigariCHAILiving, Manager at CHAI Living Serviced Apartments, responded to this review, November 13, 2013
Thank you for your positive feedback - we really appreciate the time you took to post your review. It's great to hear that you enjoyed the convenient location of CHAI Living and wonderful views over Shanghai's Pudong skyline from the Residence.

We are also very happy to learn how much you liked staying in one of Shanghai's historical landmarks, and experiencing a glimpse into the local culture here.

We try to make all our guests feel at home during their stays with us, so it was a pleasure for us to upgrade you during your stay.

Please come back again soon! You and your family are always welcome at CHAI Living.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing
1 review
Reviewed October 27, 2013

I have travelled around quite a lot and have been to Shanghai many times for work. I am always on the hunt for places that are not your normal corporate hotel chain. This was perfect. The gallery/bar is a great little hideaway and I could spend hours exploring all of their antiques - very well curated! The building is the perfect mix of old and new - historic but mixed among the locals who live there ... and then you open the door into an amazing renovated apartment. They have taken a lot of care to give it a modern feel with all of the modern amenities while still maintaining a cultural feel to it. The breakfast basket in the morning was a great little touch as was the beverages available for purchase in the fridge (for a serviced apartment style residence a very good selection). Frederico was very helpful for any questions I had. I will be staying here every time I go to Shanghai from now on!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ali B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FigariCHAILiving, Manager at CHAI Living Serviced Apartments, responded to this review, November 13, 2013
Thank you so much for your kind review! We are so happy that your hunt for something other than a corporate hotel chain led you to CHAI Living. The balance you mentioned that we have between the building's traditional culture and the utterly modern feel and comfortable amenities of the residence is something we pride ourselves on. We are thrilled that you enjoyed it, as well as the breakfast basket and mini-bar. It was our pleasure to host you - Fernando and the whole team is looking forward to welcoming you back to Shanghai, and helping you again with any questions you might have.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 21, 2013 via mobile

A most delightful place to stay in Shanghai. A perfect location close to The Bund, metro and an authentic part of the city. Local restaurant recommendation was fabulous. Watching the full moon rise through the spectacular night lights of the city from our apartment was a special experience indeed. We were very well looked after and enjoyed all that Chai Living had to offer.

Stayed August 2013, traveled with friends
Helpful?
Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarissa D, Manager at CHAI Living Serviced Apartments, responded to this review, August 23, 2013
Thank you very much for your positive comments! It's wonderful to hear that you enjoyed the neighborhood - it is definitely one of the most authentic and unique parts of Shanghai. We're very proud of the beautiful views over Shanghai's skyline from each residence, so we're very happy that you had such a special experience watching the moon rise. Again, thank you so much. We hope to welcome you back to CHAI Living again soon! For your next stay, remember that if you email us directly we will offer you the best available rate!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton of Bern, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 9, 2013

Awesome experience! I could not think of another place to stay in Shanghai. The apartment, embedded in a normal building creates a perfect environment for enjoying Shanghai. Needless to mention the perfect service and the exceptional performance of the management in all aspects of service. Whenever we will go back to Shanghai, we will stay again in CHAI Living.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Treck1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarissa D, Manager at CHAI Living Serviced Apartments, responded to this review, August 4, 2013
Thank you so much for your lovely feedback. We are so happy that you enjoyed your time with us, and the unique atmosphere we work so hard to create. The building is one of Shanghai's most historic Art Deco buildings, and we're glad to see it had such a nice impact on your stay in this city! It was a real pleasure to host you, and we are very much looking forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CHAI Living Serviced Apartments

Property: CHAI Living Serviced Apartments
Address: No.400, N Suzhou Rd, Zhabei Dist, Shanghai 200008, China
Location: China > Shanghai Region > Shanghai > Hongkou , Qipu Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 724 B&Bs / Inns in Shanghai
Price Range (Based on Average Rates): $
Number of rooms: 5
Official Description (provided by the hotel):
CHAI Living is a collection of serviced residences instead of a traditional hotel, with the combination of design gallery, art gallery and events staging. Uniquely situated within an Art Deco landmark now home to many local Shanghainese, CHAI Living offers a different perspective to Shanghai and a rare window into vast-vanishing traditional ways of life. The CHAI Living Residences are all conceptually designed apartments within the Embankment Building, offering the comforts of modern life to guests with a taste for style and sophistication. As an alternative to a five-star hotel, CHAI Living strives to offer a friendly, "family-style" approach to staying in Shanghai. We provide housekeeping and concierge services, with a member of staff on site at all times to provide 24-hour assistance. ... more   less 
Also Known As:
Chai Shanghai Living Hotel Shanghai

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