This is one great hotel. One of the foremost definitions of understated luxury.
Absolutely loved the architecture and attention to detail everywhere. From the sculptures you see on the first-floor entrance and also on the 87th floor lobby, to the exquisitely decorated rooms, to the 91st floor bar and restaurant. If you like bling and exaggeration it's not for you. If you like minimalism and elegance, than this is your place.
My room was very comfortable, great bed, very good desk as well (I had to do a bunch of work there), ample bathroom with one of the best showers I've ever seen. Fans of technology, the japanese toilets will awe you. Overall, great details abound everywhere. And service was superb throughout (I spent 4 nights there).
I think staff does a great job throughout, concierge were always helpful and even got me train tickets. I wish the overall level of english was slightly better, but everyone overcompensates with smiles and trying to go the extra mile.
Location in Pudong is very good, IFC mall is nearby and getting to the other side of Shanghai is fairly easy (bear in mind this is a big city with lots of traffic). I didn't get to go to the spa, but heard good things - they were renovating the pool when I was there, but this should be over soon.More
- Free Wifi