We stayed for a couple of nights at the Park Hyatt to be in Pudong. The hotel itself was wonderful. Our room was on the 81st floor and had a great view. It was clean, comfortable and the decor was modern. We also enjoyed the atmosphere while having a few drinks at the bar on the 92nd floor. My only complaint was the check-in experience. They had a little of a challenge finding my reservation at check-in and starting getting an attitude...went as far as asking if I'm spelling my name correctly. I mean, is that really a necessary question? It turns out they were spelling it wrong in computer while they typed it in and it took another person to type it in correctly.
With that said, the room service was fantastic and everyone else on staff was great. Overall I had a good experience and would recommend it.More
- Free Wifi
- Breakfast included