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“Highest building of shanghai and no taxi...”

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Park Hyatt Shanghai
Ranked #17 of 5,059 Hotels in Shanghai
Certificate of Excellence
Shanghai, China
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Highest building of shanghai and no taxi...”
Reviewed October 23, 2012

I'm writting this review while at the time I'm queing for a taxi... How come a five stars hotel, being in the highest building of Shanghai can't manage a deal with a taxi company. Waiting 30 min while the weather is dry is unacceptable, even more when you can see GM of the Hotel passing in front of us getting out of his car...

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank caroennico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,128 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
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English first
Kunshan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2012

This is a strange one. entrance hard to find wandering through poorly lit corridoors to get into the list area then you arrive in a very dark lobby and the theme continues. the staff are excellent, service is too and the place is very spacious but everywhere is just too dark and depressing. Went too eat and the place is so dark the staff carry torches to help the guests see the menu. strange start to dinner with all of us sitting around the table using our phones as torches so that we can read the menu and all of the direction signs are either difficult or impossible to see. tiny dark letters on a dark wall with poor lighting. great place with fabulous views but shoot the decorator, problem is it is so dark and poorly signposted you could not find him.

Room Tip: bring a torch
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 18, 2012

I am a big fan of Park Hyatts. The Shanghai property, too, is a great place to stay for business. Beautiful views, spacious and functional rooms, a magnificient pool, varied and copious breakfast. The concierge team is very helpful in organizing local SIM cards, directions for taxi drivers, and shopping suggestions. For dinner however, I preferred to try out restaurants on the 2nd and 3rd floors of the building. Faster, cheaper, and easier to get a dish without pork!

Room Tip: I've had rooms to the East and West and was not disappointed either way.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yatrika40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
107 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed October 4, 2012

...by a long way. the other Hyatt in Pudong is perhaps more interesting as a building but this is a better hotel. Room fit out is excellent (if a tad bling). Service is superb and the restuarants very good too. Not cheap. If its your own CNY you might get better value elsewhere but if you want a truly first class hotel in Pudong this is it.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SingBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 29, 2012

Stayed during a business trip for 4 nights at the Hyatt and I was really impressed.Hotel is modern,contemporary,with spacious rooms and huge bathrooms.But the most impressive thing about this hotel is the sky bar on the top floor with an amazing view.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Russell L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 27, 2012

we stayed at the Peninsula, but wanted to cross the river to see Pudong. Had brunch at the Park Hyatt. The food was great: large selection of western and Chinese dishes, carefully attended to be sure that everything was quite fresh. We had a table on the window on the 91st floor, outstanding view of the city. The western amenities were accompanied by western prices, but we enjoyed the experience.

Stayed September 2012, traveled as a couple
Helpful?
Thank cosdestournel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 15, 2012

Unbelievable hotel and service. I have traveled the world over and these are the best bathrooms ever. Sounds funny but it is a measure of the attention to detail and customer service. Rooms are great, restaurants are great, views are great, and once again, service is outstanding! Great place to stay. Pool is unbelievable.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TPY_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Shanghai

Property: Park Hyatt Shanghai
Address: No.100 Century Avenue, Pudong New District, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Shanghai
#17 Luxury Hotel in Shanghai
#18 Business Hotel in Shanghai
#55 Family Hotel in Shanghai
#187 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Shanghai 5*
Number of rooms: 174
Official Description (provided by the hotel):
occupying the 79th to 93rd floors of the Shanghai World Financial Center ... more   less 
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Also Known As:
Park Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai

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