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“Lives up to its reputation”

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Park Hyatt Shanghai
Ranked #17 of 4,998 Hotels in Shanghai
Certificate of Excellence
Amarillo, Tx
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Lives up to its reputation”
5 of 5 bubbles Reviewed June 21, 2011

Although the positives always greatly outweigh the negatives for a property such as this, the quibbles can be the most useful for readers. I had requested an upgrade to a suite at the time of reservation, and was told it was unavailable but the request would be placed in the reservation. Upon arrival, the front desk did not acknowledge the request. When I inquired, I was informed that the upgrade might be available for the second night,but not the first night. When I persisted, the desk agent summoned the manager. He was able to confirm the suite upgrade for all nights, but requested that we wait in the lobby until the room could be prepared. After about a 40 minute wait we were escorted to our suite. The remainder of the stay was essentially perfect. I would highly recommend the hotel car service to and from the airport. It is certainly worth the money, comparatively speaking, especially for first timers. An Andaz hotel (for the young and hip) will be opening in a few months in Shanghai (Hyatt property). Manager informed me that the Apple computer folks (all young and very tech oriented) ALWAYS prefer this Park Hyatt to the Grand Hyatt or the Hyatt on the Bund whenever they stay, so the Andaz will really be a wait and see proposition. Best time to visit Shanghai is in MAY.

Room Tip: go for the view over the river
See more room tips
  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank scarab_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,103 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Tallinn, Estonia
Level Contributor
56 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed June 16, 2011

In general, one of the best hotels I stayed. I liked the super-tall location of the hotel, sleek modern rooms with fantastic facilities. Being their Diamond member (of Hyatt GP), a nice extra touches of service were provided :)

Basically, the room was so great that I did not want to leave it. But I did for having a wonderful swim in the infinity pool, another amazing memory.

And breakfast was good too.

I would say a great place for couples, for just spending weekend together or honeymoon as well.

Good Pudong location as well.

  • Stayed July 2010, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tango-Xpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
148 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed June 13, 2011

What can I say, I love Park Hyatt in general The one in Shanghai is fantastic. The architecture, the views, the food, the service. It's literally over the top.

  • Stayed September 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Toret8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed May 31, 2011

Unless proximity to the Bund is an issue, the Park Hyatt is an easy choice for business travel to Shanghai.

From the impressive lobby high in the sky above the city to the Tony Chi design that makes the Park Hyatt DC so special this property is truly impressive. Service is five star in every way and as a Hyatt Diamond member I was treated extremely well. Food and beverage opportunities are complimented nicely by the views.

When I stayed at the hotel in August, guests had to go through an airport-like security checkpoint which was rather a hassle. However, I understand that this nuisance has been removed, which I am sure further enhances future stays here!

  • Stayed August 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Carsten W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, or
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 24, 2011

This has to be the best hotel ever. Our room on the 87th floor looked down on other skyscrapers and the Bund area. The room itself is one of the most technically advanced I can imagine(22nd century) and the bathroom is like a Toto showroom with various shower-heads, separate bath area, TV that appears in the mirror when on and then completely disappears when off. The best breakfast (unlimited) we have ever had. The staff are extremely helpful and pleasant. I would have been happy just to stay in the hotel the entire trip. Next visit we want to use the health club and spa which I think is on the 90th floor along with the infinity pool.

Room Tip: Diamond members get great room upgrade (1 1/2 bath
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  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Danraydan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Level Contributor
63 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed May 11, 2011

This is a fantastic hotel. Amazing rooms, first-class service and the best view you will find at any hotel in the world. They get everything right here. The F&B venues are outstanding, the staff knowledgeable and helpful and the rooms comfortable, roomy and beautiful. You could spend hours just sitting at the window in your room admiring the view, but then you'd miss out on the chance to enjoy the amazingly well done bathrooms!

All around a great place and the best Shanghai has to offer.

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank liaobuqi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
5 of 5 bubbles Reviewed April 28, 2011

Always looked at the hotel from outside, and my first time here. No dissapointments! The Bang Olufsen in my room added to the exclusive feeling of the place and I played so loud I wonder if I disturbed any other guests ! Great place if you dont mind the small trip downtown.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travalala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Shanghai

Property: Park Hyatt Shanghai
Address: No.100 Century Avenue, Pudong New District, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Shanghai
#17 Luxury Hotel in Shanghai
#18 Business Hotel in Shanghai
#55 Family Hotel in Shanghai
#181 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Shanghai 5*
Number of rooms: 174
Official Description (provided by the hotel):
occupying the 79th to 93rd floors of the Shanghai World Financial Center ... more   less 
Reservation Options:
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Also Known As:
Park Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai

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