We expected restaurants at this tier and pricing to provide excellent service, food, ambiance, etc. however found that only the food lived up to expectation. We were a party of 7 people for a birthday celebration and were told after arriving that there is an extra charge for the surprise birthday cake we brought. Then we discovered there was a minimum charge on the table (RMB 8000) which was not informed when we booked. As we started with appetizers and drinks, we wanted some background music but was informed that their stereo was being repaired. During the dinner service, a mistake was made on one person's order so she only got her food after the rest of us finished. Overall, for this tier of restaurant, a lot more can done to improve the quality of service. The one saving grace was that the food was excellent - highly recommend to start with 'broken egg with potato and smoked foam'; the T-Bone steak and Cod were delicious entrees.
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