We booked this hotel knowing that it would be in a convenient location, and with the reputation that the Swissotel chain carries internationally. We were not disappointed. The facilities are extremely great and the location is just a short cab ride or subway ride to the Bund (the subway is under the Jing'an Temple, which is a must see). There are plenty of mid to high end stores and plenty of places to eat.
But most importantly, the concierge service is a must see to be believed. I've never met a group of concierge staff who are so well connected and willing to help as the ones at this hotel. Having had our flights cancelled due to a typhoon in Hong Kong, Iris managed to have the agent refund our money and have us booked on an alternative flight. Without her language skills, charm and her patience (she managed to do everything with a smile on her face which included talking on two phones at once) we would have been in a very difficult position. I would highly recommend staying here.
- Official Description (provided by the hotel):
- Outstanding in every way... ideal location for business and pleasure, facilities that are superbly grand, gracious service from staff who anticipate and meet your every need when you travel to Asia's most dynamic city. ... more less
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- Also Known As:
- Swissotel Grand Shanghai Hotel Shanghai
- Swissotel Grand Hotel Shanghai
- Shanghai Swissotel Grand Hotel