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“best time ever”

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Nanuku Auberge Resort
Ranked #1 of 5 Hotels in Pacific Harbour
Certificate of Excellence
Canberra, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“best time ever”
Reviewed March 28, 2014

We just spent time at the Nanuku resort and were amazed by the attention to details. The resort is amazingly beautiful and every detail has been thought through carefully. Staff made us feel welcome and part of the family. We have been very well looked after. Despite having very high expectations when travelling, we were pleasantly surprised every time by staff going the extra mile to think about our needs and cater for it even before we could ourselves think about it. Food is delicious, delicate and creative. The butler is a wonderful little mama whose devotion to ensure we have good time is limitless. We are used to the best hotels and resorts and this is so far the best we ever been to.

Room Tip: Any room is wonderful, choice may be guided by budget but even the cheapest option would ensure the...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Carole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kt1957, General Manager at Nanuku Auberge Resort, responded to this review, March 31, 2014
Hi Carole and Vincent the staff are delighted to hear that your stay was all and more than you hoped it would be. It was a pleasure to meet you both, and to share with you the Nanuku experience. I will let the staff know that their hospitality exceeded your discerning expectations! Thank you.
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191 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 23, 2014

We were fortunate to be among the first guests to stay at the brand new Nanuku Resort. We were greeted with such warmth and this reception was constant throughout our stay. The staff felt like family! They went out of their way to make us feel welcome and went the extra distance to make our trip really special. It was fabulous. The rooms are huge, beautifully finished, nice bathroom, enormous living room/kitchen etc. Each villa has a plunge pool and spa so you can relax at your villa or at the main lodge. The food was delicious and we were treated to a traditional cava ceremony plus fire walking and a war dance. Really happy with the overall experience.

Room Tip: The villas are enormous and are private with view of water and out to the islands.
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Aussiechick2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NanukuSales, General Manager at Nanuku Auberge Resort, responded to this review, February 26, 2014
Thank you for taking the time to provide a detailed review of your recent stay with us as an inaugural guest of Nanuku Resort & Spa.

Like many beautiful properties around the world, Nanuku has set a high standard for the guest in the amenities and services provided. Like many other beautiful destinations the magical setting is matched with luxurious accommodations. However many of the Nanuku team have never been on the receiving end of guest service as we know it, with many of our new recruits coming straight from the local villages, so the fact that the “stand out” of your stay, was the genuine caring and professional service delivered with cultural authenticity by the team , is something that they will be very proud to hear.

Most of the Nanuku team do not have internet access, so your comments will be read out for all the team to hear at our morning meeting. We are glad you have had the opportunity to share the Nanuku experience.

Karen Taylor
Resort Manager
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Additional Information about Nanuku Auberge Resort

Property: Nanuku Auberge Resort
Address: 11 Nanuku Drive, Pacific Harbour, Viti Levu, Fiji (Formerly Nanuku Resort & Spa)
Phone Number:
Location: Fiji > Viti Levu > Coral Coast > Pacific Harbour
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Pacific Harbour
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Nanuku Auberge Resort 5*
Number of rooms: 18
Official Description (provided by the hotel):
Auberge Resorts newest luxury resort on the mainland in Fiji. The "guest only" Club House and villas are of traditional Fijian design with a contemporary relaxed style. Arrive anytime day or night by land transfer, or fly into our private air strip. Choose from a suite on the hilltop overlooking Beqa Lagoon or a beachfront villa residence nestled in expansive tropical gardens. Hot jacuzzis, outdoor showers, private pools a golf buggy and King bedroom en-suites some with kitchens and living areas, are perfect for groups, families and couples wanting rest and relaxation. Perfect for multi generational groups, parties or special celebrations. Accommodation package is inclusive of three course gourmet local meals, select non alcoholic beverages (including great coffee)... Your own villa mama and buddy as well as carer and nanny support. Free WiFi throughout, free movies, kayaks, mountain bikes, paddle boards and more. Enjoy natural ventillation or airconditioning. For culture, luxury, and adventure... Nanuku Auberge Resort. ... more   less 
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Also Known As:
Nanuku Auberge Resort Fiji, South Pacific - Pacific Harbour

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