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“Pure Relaxation”
Review of The Pearl Resort

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The Pearl Resort
Ranked #3 of 5 Hotels in Pacific Harbour
Australia
1 review
“Pure Relaxation”
Reviewed August 19, 2009

On arrival at the Pearl i was greated with a big Bulla and even bigger smiles which relaxed me after flying in from Australia. The grounds of the Pearl were emaculate and i knew i was on a Pacific Island with the coconut tree lined beach with the most amazing view of Pacific Harbour and Islands further afield in an amazing ocean of blue.

The Accomodation was of excillent quality and the staff always very helpful in arrranging Fishing , Surfing trips to Frigates Passage and transfers back to Nandi

After several days surfing the spar was a welcome releif for some very sore shoulders. Evenings were spent enjoying good company great food and drinks in the various bars and resturants all decorated in soothing colour schemes and comfortable furniture

The highlights 0f my stay at the Pearl were the Fijian Fire walkers and the Pool bar, a great place for another relaxing drink with a book. .

I would like to thank the Staff and management for a very relaxing holiday and have recomended to family who have been and enjoyed as much as i did the Pearl . This was my second trip to Fiji surfing and will go again .... Bulla !!! .

  • Liked — clean comfortable
  • Disliked — nil
  • Stayed October 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank waveaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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hertfordshire
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 17, 2009

We stayed at The Pearl as part of our honeymoon in Fiji. The main reason I took us there was to go white water rafting on the Upper Navua which by the way is one of the best things I've ever done! The rivers Fiji office which runs the rafting trip is located on the Pearl's site hence the choice of this hotel. Unfortunately the hotel didn't live up to expectations. The rooms are ok, really nothing special and the sliding doors onto the balcony dont close very well and are really stiff to open.

The whole hotel is quite run down. It has so much potential to be good but it's just not looked after. The bar in the lobby with the water feature that looks so good on their website was never open! The thatching on the builings around the pool is getting tatty and needs attention. There are 3 tennis courts there but only 1 with a net and even that has a badly ripped surface. There's a lilly pond that could be beautiful but it's underfilled and now full of weeds.

To it's cedit the food was quite good and some of the staff were excellent. On the other hand though some of the staff showed little interest in what they were doing. There was supposed to be a free shuttle bus up to the golf course. On the day we went to golf course we were told that the shuttle was in Suva and we'd have to pay for a cab! They also listed that you could eat at the golf course overlooking the 18th hole. When we tried to eat there we were told that food was only served there at weekends.

We also had a massage at the on site spa. My wife and I had one together that was totally spoilt by the 2 women giving the massages whispering to each other and laughing to each other. Very unprofessional. My wife also had a pedicure which was so bad it was funny.

One positive is the golf course. The staff here were excellent and it's in a nice setting.

On the whole this hotel was a big disappoinment and needs a lot of work. Go rafting but don't stay here!!

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TeamTay-Loc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lima05, Sales & Marketing Manager at The Pearl Resort, responded to this review, August 19, 2009
Bula Trip Advisor member,

Thank you for your comments. It is unfortunate that your honeymoon & experiences within Fiji did not meet up to your expectations. At The Pearl South Pacific Resort we try to ensure all guests go home with a memorable positive experience, so your constructive feedback is appreciated.

Vinaka,
Raumati Wikaire
Sales & Marketing Manager
The Pearl South Pacific Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
1 review
Reviewed August 11, 2009

We spent 4 glorious nights at the Pearl in the French Provincial Penthouse. We had at least 1 treatment in the Spa each day to relax our weary muscles from our exciting fishing schedule in the Pearl's own fishing boat (20' Boston Whaler). On our best day we got 4 good size Wahoo with the biggest nearly as tall as my wife. This was quickly added to the Resorts menu and I have been dining out on my fishing stories ever since. The Resort is really well designed and everything you need is nearby. Shopping across the road for Fijiian artifacts was excellent. The staff were all very friendly and helpful. I strongly reccomend the Pearl as a great getaway that is so close (3.5 hr flight from Brisbane on Pacific Blue) and reasonably priced. We will be back as soon as we can.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrisbaneMax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin NT
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 4, 2009

how nice is this place. we self drove with friends who are working in Nadi, and ahad a little overnight retreat with them. a wonderful drive(if you arn't driving) a pleasant welcome by reception staff. well presented rooms ( ocean views) with all the bits you need. lobby bar staff were a bit unorganised, but got a drink eventually... and nice happy hour snacks too. treated ourselves to some spa treatments and found them to be as good as anywhere. dinner was memorable.. and a fine sekection of wines at realistic prices. food for dinner was memorable.. well executed and large portions. breakfast a bit dissapointing. weak coffee, and the danish pastries a little tired. overall a most pleasant stay, and would happliy come back. all the ambeince a a large resort, but small enough to not feel like you are one in 600 guests.

Stayed August 2009, traveled with friends
Helpful?
Thank ZacGlenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge
Level Contributor
74 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed July 27, 2009

The Pearl South Pacific was the second resort we stayed at on a recent trip to Fiji.

We arrived tired after a two hour drive from Nadi airport in the pouring rain. We were met with welcome cold drinks and filled out our registration forms in the impressive lobby and bar area on very comfortable seats.

We were then escorted to our room. The room was spacious clean and bright, with a small balcony.

The hotel was very different in feel and style from our other 2 locations on the smaller islands. It was larger, more cosmopolitan and, as such, more impersonal. That is not to say that the staff were not friendly, polite and helpful or that we did not enjoy our stay. It was just that we did not feel as cut off from the rest of the world as we had done at Matava, and would do again, when we travelled on to our final destination Paradise Taveuni.

We had specifically chosen to stay at the Pearl South Pacific for the famous shark feed dive called Bistro. We had pre-booked two dives for the Monday – the only day of our stay on which we could have done the dives – but were only able to do one due to the weather.

The dive company Aqua Trek were great. They had two main aims: diver safety and enjoyment. There were more dive masters and crew than actual divers on our shark dive, and it was clear that each had a specific role to perform both on the boat and in the water.

The dive itself was exhilarating. On entering the water we were surrounded by remoras and we could see bull sharks beginning to circle. There was a very strong current and rather than fight this, and use all of our air getting down, my husband and I decided to resurface with a view to swimming over to the buoy line and re-ascending. The remaining crew of the boat decided to save us the trouble of swimming. They picked us up and drop us back in the water with our own personal guide. We descended quickly and were soon in the thick of the action, the highlight being a 3-4m tiger shark. Awesome, unforgettable and not in the least frightening. Definitely worth making time to fit this into our schedule.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandeville1322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
1,041 reviews
399 hotel reviews
common_n_hotel_reviews_1bd8 1,157 helpful votes
Reviewed June 3, 2009

I stayed here for six nights on three separate occasions.

The reason I wanted to stay at Pacific Harbor was to do the famous shark dive--the only shark dive in the world where you can see 8 different shark species on one dive. I tried to get into Beqa Lagoon Resort to do the shark dives, but they won’t take anyone for less than three nights and are also very pricey since they don’t do single rates. Luckily, there are two other dive operators in Pacific Harbor that do the shark dives and the Pearl Resort is home to Aquatrek --the pioneer of shark diving in Fiji. (Beqa Lagoon Divers at the Lagoon Resort also offers shark dives on alternating days of the week to Aquatrek, but they are often booked out with charters and cruise ship divers). As it turns out, Aquatrek runs the shark dive for Beqa Lagoon Resort. (The latter brings its divers to the dive site in its own boat and has its own divemasters, but underwater Aquatrek takes over). You can also pay a little bit more and do a PADI Shark Diver specialty with Aquatrek, which you can’t do with any other dive operator. If you rent out dive gear, note that dive operators here will provide you with the usual 3 mm wetsuits. However, divers often get cold because they aren’t moving during the shark dives. You might therefore want to bring your own 5 or even a 7 mm and hood, if you feel the cold. Finally, don’t count on seeing tiger sharks. These rare sharks are further out in ocean than the other shark species and they need to put down the bait early in the morning before the divers get to the site for them to catch the scent, but since they have fewer divers than usual these days because of the economic slowdown, they save on fuel costs by only bringing down the bait when the divers go down.

As other reviewers have noted, the hotel has just been refurbished and is very nice. Reception is very efficient at all hours of the day or night. They responded promptly to e-mail booking requests; arranged early check in for me to accommodate my shark dives; arranged a hospital visit to see a doctor when I needed antibiotics for an ear infection (free medical care in Fiji if you are willing to wait an hour or so at Outpatients); and wake up calls were always on time.

Room are spacious and clean, although there were a number of cockroaches in room 308. Bathrooms are a bit small and there is no towel rack for handtowels. You have to keep the toilet flush pressed down a long time for it to work. On several nights, there was no water at all in the wee hours of the morning. Laundry service is super efficient. I put in my clothes by 8 AM and would get them back right off the ironing board by lunchtime. Spa facilities looked wonderful but I didn’t use them.

Fast internet connections are available via cable in the room but you need to plug your computer into the hotel’s broadband via the phone which means you can’t be on the phone and on your laptop at the same time. Also, the pricing is very difficult to figure out since it depends on how much data you download. I paid about USD 100 for 18 hours of e-mail and Internet use. You can also buy hourly wireless cards for use in the public areas for $12 Fiji an hour and they have public computers for use for the same price.

Only the coffee shop was open during my stay, and food quality was mediocre and service was spotty. Also, the more upmarket Thai and seafood restaurant was only open on Wednesday evenings (for a good Indian buffet and amateur music and dancing performance by local Indian villagers for a very reasonable Fiji $45) and weekend evenings, so Iquickly got tired of the coffee shop menu, especially as several options never seemed to be available. (There is a no frills Indian restaurant across the street but it closes at 7 PM or earlier if there are no diners. There’s also an okay (but usually empty) Japanese restaurant a 5 minute walk from the hotel open at night and a few café type restaurants open for lunch and dinner at Pacific Harbor Village but it’ a 40 minute round trip walk or you need a taxi to get there.) The breakfast buffet included in the room rate is also very mediocre for a resort of this caliber. Just cereal, fruit and bread. There is also a fridge in each room but surprisingly, no mini bar.

The Pearl is a 2.5 hour taxi ride from Nadi costing $150, or $80 from Suva Airport an hour and 15 minutes away. If you arrange the transport through the hotel or Aquatrek it will cost you a bit more ($180 to Nadi). Any taxi driver will be happy to take you here and the taxi rates are uniform throughout Fiji so it’s not necessary to line up transfers in advance. If you are going and coming back the same day, bargain the rate down.

Pacific Harbor that claims to be the “Adventure Capital of Fiji”, and apart from diving, you can play golf, go river rafting (also based at the hotel) or try ziplining--one of the world’s best. The Fiji Culture Center is a 20 minute walk from the hotel and runs cultural shows including fire walking for $25. The hotel tour desk sells tickets including transport for $35.

I was happy staying here, but if I hadn’t been diving and was just looking for some place to spend a couple of days relaxing, I would have stayed at the Sheraton on Denaru Island in Nadi as there is more to do there (trips to outer islands) and the resort there had a less artificial feel about it on the oceanfront side. (See my review of that property.) Also, note that Pacific Harbor is close to Suva and has its famously bad weather. (It’s the reason why the country’s main airport is in Nadi, rather than its capital city.)

  • Stayed June 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank poleinahole1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 2, 2009

We had the most wonderful experience at the Pearl. The staff were wonderful and always friendly. If your looking for a place that has everything this is it. My partner and i will always want to go back to Fiji because of the character and genuine hospitality the Crew at The Pearl showed us.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bea83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pearl Resort

Property: The Pearl Resort
Address: Queens Road, Pacific Harbour, Viti Levu, Fiji (Formerly Centra Resort)
Location: Fiji > Viti Levu > Coral Coast > Pacific Harbour
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Pacific Harbour
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Pearl Resort 4*
Number of rooms: 210
Official Description (provided by the hotel):
Set on one of Fiji's longest sandy beaches and surrounded by lush tropical gardens, The Pearl Resort is an idyllic escape in the heart of Fiji's adventure capital of Pacific Harbour. The chic and stylish Fiji accommodation will set the perfect mood for your perfect holiday with Ocean, Marina or Garden View rooms and Penthouse Suites available to choose from while Internationally acclaimed chefs create diverse menus that reflect both local and international cuisine in no fewer than six on-site restaurants including the signature fine dining restaurant, Seduce. Synonymous with romance, The Pearl Resort is the perfect location to host a Fiji wedding and provides couples with some of the best wedding packages in Fiji. These include a variety of venue options such as the elegant beachfront chapel and a dedicated wedding coordinator to help ensure everything runs smoothly. Whether you're looking for an adrenaline charged adventure holiday or a luxurious vacation to relax, unwind and recharge, The Pearl Resort is the ultimate holiday destination for the discerning traveller. ... more   less 
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Also Known As:
The Pearl South Pacific Hotel Pacific Harbour
Pearl South Pacific Harbour
The Pearl Resort Fiji, South Pacific - Pacific Harbour

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