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Reviewed December 24, 2018 via mobile

We were a group of 5 including my 81 yr old mum . We stayed at The Residence villa and were SO spoiled with attention and the fabulous accommodation and setting of the place . It has its own beautiful pool but the divine beach is a few steps away too. It’s totally private and we also had the smiling and helpful Vani who was our “butler “ but really became like one of our family group for the trip . Whilst we were snorkeling every morning on the INCREDIBLE morning snorkeling trips , she would stay with mum and keep her company . Mum cried when leaving her and I think Vani was a bit teary too !
From the welcome drinks and song to the good bye , nothing was too much trouble and everything done with a smile ! The staff were so terrific. The setting ideal for a “ do nothing much” laze around Island holiday with good food !
The evening drinks in the adult only sunset bar was a high light too.
Would definitely return for some R & R and snorkeling in the future.
My only comment is that I would have liked a few more environmental touches like not seeing the aircon on all the time etc ..

Date of stay: November 2018
Trip type: Traveled with family
3  Thank gkab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
812janetc, Director of Sales at Vomo Island Resort, responded to this reviewResponded February 5, 2019

Bula Gkab,
Vinaka from our family to yours, for writing this lovely review about your stay at The Residence @ VOMO. It is a special space, with its beautiful bedrooms, expansive grounds, inviting swimming pool and beachfront location. We love that you connected so warmly with Vani, one of our amazing Butlers. The Fijian hospitality she provided, will hopefully stay with you all in your memories for years to come. Your comments on leaving the air conditioning on whilst out, are for your comfort, however this is a valid point and has been raised with our management team for consideration. Thank you for your observations. We are making slow and steady headway with our sustainability programs.

We really hope you will all find a way to come back and stay with us again. Your VOMO Family.

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Reviewed November 17, 2018

Traveling from the USA, Vomo is a long way to go. But from the second we arrived, we were treated like royalty and thrilled with our experience!

We spent a week on Vomo for our honeymoon, staying in a hillside villa. The amenities were fantastic - the villa was beautiful, resort grounds extremely well-kept, and dining areas organized and clean.
The island itself would be difficult to beat. It is completely surrounded by beautiful coral. Daily (complimentary) snorkeling excursions explore all the beautiful coral around the island. If you are out-doorsy, take a hike up Mount Vomo, but do this early in the morning or late in the evening so you aren't exposed by the midday sun.
The food, OH the food. It was phenomenal. Every meal offers a starter, entree, and dessert, and we were blown away by almost everything we ate there. Fresh juices and fresh-caught seafood were in almost every meal. We literally watched the staff bring in fish they caught in the morning for meals that day. Unreal!
One of the major highlights was the staff. Every person was so friendly and welcoming. They would literally do anything we asked (and some things we didn't ask) to make our experience unforgettable. Like I said earlier, we truly felt like royalty based on the excellent service. Be sure to get to know the staff members. They are great people, and have so much to share about Fiji and Vomo both.
Finally, the "little things" and attention to detail were really what made Vomo "home". From the nightly turndown service, to every staffmember greeting guests with a hearty "bula", to the cold minted towels at meals on a hot day, to bug spray in the rooms and at the bars, the little things are really what made this island feel like home in our week there.

A few "pro tips":
- If staying in a hillside villa, request one high up on the hill. The walk is difficult to get up there, but the view is SO worth it.
- Grab lunch on the beach - kick off your shoes and enjoy the sand between your toes as you eat!
- Don't miss sunset at the Rocks Bar!
- We took the boat from Port both to & from the island. The boat to the island wasn't bad, but we recommend taking a plane or helicopter back to the airport. It just saves on travel time and keeps you out of the elements at the start of a long journey home.

We really felt like we were leaving our 2nd home when we left Vomo. Thank you & vinaka for such a great week there!

Room tip: High-up hillside villa for a great ocean view
Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
4  Thank tmsgram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, Director of Sales at Vomo Island Resort, responded to this reviewResponded December 19, 2018

Bula! Thank you both so much for spending your honeymoon on VOMO. We are thrilled to read you enjoyed your stay as much as we enjoyed looking after you. We particularly love your "pro tips" and all very true. Hoping you will return for anniversaries in years to come, so we can welcome you home for some more Fijian hospitality.
Lolomas (love) from your VOMO family

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Reviewed November 9, 2018

Overall a very nice place. Went for a family holiday. Accommodation was excellent. Food was fantastic and changed every meal. Only problem is that there are limited activities but can easily be overcome. Also wonderful hiking available.

Date of stay: January 2018
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
1  Thank GW_KTM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, Director of Sales at Vomo Island Resort, responded to this reviewResponded December 19, 2018

Bula and thank you for taking the time to post a review. We appreciate your feedback. Our Activities list is being extended to include group and private yoga sessions, experiences for families and a greater list of activities for children and young adults. These will be on offer from the new year and will certainly enhance our already long list of activities that include golf, tennis, gym, spa, hiking, snorkelling, fishing, diving, SUP, kayaking, sailing, island hopping, village visits, cultural activities, cooking classes, swimming and private island picnics.
warm regards from the VOMO family

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Reviewed October 28, 2018

My wife, baby son and I just got back from one of the most relaxing and enjoyable weeks of our lives. Vomo is an absolute dream - the beautiful yet accessible location between the Mamanuca and Yasawa Islands off Nadi in Fiji which takes 1.5 hours to reach. When you get there you could be anywhere in the world - the reality is you are in paradise. The resort itself has all of the features you would expect in a 5 star resort, with a small number of well appointed villas. The staff welcome you with a traditional Fijian song, and from there the pampering starts. Top quality chef prepared meals at every sitting, guided snorkelling trips, and even a baby butler to take care of your little ones! Vomo is the first place we have found that we plan on returning to, again and again. Bula Vinaka Vomo!

Date of stay: October 2018
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
5  Thank NickSchuster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2018 via mobile

Vomo....I have ummed and ahhhed about writing this review since we returned from Vomo in August at the risk of appearing to be ungrateful. Vomo is certainly a beautiful place in an incredible location with some amazing staff but it is not a place we will return to for a few reasons.

I will start with the good. The villas are lovely and ours, a beach haven, had a spectacular view and was very private. The beach is just stunning, picture perfect, and the water is warm and crystal clear. Standing, toes in the warm water, looking out across a sparkling ocean while my children feed the fish and giggle with delight is surely a great memory I will treasure forever. The cool room breakfast that transforms into a dessert buffet one day a week is fantastic, as is the beach lunch each day and pool dinner. We enjoyed chatting with staff on the free snorkelling trip and at the bar while sipping cocktails. While singing along to the beautiful voices of Zac, Emos and their crew was a wonderful way to end the evening. Our boys were always taken care of in kids club and spent each evening there watching movies or doing activities while we ate dinner (at the children’s request 6 out of the 7 nights we were there!!).

So after all this positively, why wouldn’t we return?

Its the atmosphere by the pool, in the rocks bar, at reception and the awkward conversation with staff that were clearly forced to stay and chat to us at the GMs drinks that really turned us off this beautiful place.

Now anyone who has done their research knows that Vomo is not a budget stay in Fiji. This means there are a range of people on the island, some are down to earth and relatable, families with young children who pull tables together at dinner for a chat, others who avoid eye contact on the pathway so they don’t have to speak to you and give you sideways glances when your children strip their bathers off on the pool deck before their towels are entirely pulled up. Now this is the reality of all places you stay but at Vomo it was a larger percentage of guests who were not interested in being social in any way.
Our second issue was the food. We are massive foodies and always travel to places that have a reputation for their fresh local food. Was some of the food great, absolutely, but I could count those on one hand. I was surprised to find the food was good, but most often, nothing special.
With regard to kids club, our boys opted to play there when it was dinner time but our nanny was new, very young, (just 18) and lacked the rapport that comes from working with/having children. Our kids did not connect with her and preferred the company of our Ocean Play guide Emosi. While some nannies were clearly amazing, others didn’t make an effort to really interact with the children and on quite a few occasions I spent time playing in the kids club with my children as well as other people’s babies who were alone in the soft fall area while the nannies watched and chatted.
Our last issue was with the “Pack for a purpose” cause supported by Vomo. This cause encourages guests to pack specific items to donate to their local village and school. As a school teacher with two young children my family saw this as a brilliant opportunity to teach our boys empathy, generosity and kindness by giving their own toys as well as shopping for the items we would donate themselves. Being a school teacher I packed my own resources as well as items for mothers of new babies. We packed a large suitcase full of items to hand out on a trip to the village. Unfortunately what was intended to be a valuable, humbling and educational experience, became one of the most humiliating days of my life when my children opened the box to hand out all the beautiful things we had packed directly to lines of excited children (at our request when the teachers had suggested putting the items away to hand out when all children returned during school term time), to find all but a handful of our things had been replaced with old worn out shoes and clothes for adults. It was mortifying that we had been serenaded by these beautiful villagers, welcomed with such generosity and THAT was what we had for them. What stung the most was the complete lack of transparency by management when we returned and questioned the location of our actual donations, as well as the relaxed approach to responding, the evening before we flew out during drink service two days after the incident. While we were not charged for the trip and received a written apology from the GM Mark when our travel agent sent an email to the resort on our return questioning them, it was simply an incident that left a bad taste in our mouth.

So, in conclusion, is Vomo beautiful? Yes. Is it luxury for families? Absolutely. Is it for everyone? Not in our opinion.

Date of stay: August 2018
Trip type: Traveled with family
15  Thank BeckFSiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VomoIsland, General Manager at Vomo Island Resort, responded to this reviewResponded November 3, 2018

Bula BeckFSiro,
Thank you for taking the time to write a review on your visit and for receiving the written detail of below since you departed.

VOMO isn't a budget property as you mentioned but we still do add value for money when you take all the inclusions into the rate and as you know if one just opens a bottle of water in a branded hotel you pay as you do for all the meals , teas, coffee , laundry , WI-FI , guided snorkeling of which all are included at VOMO .
I do apologize that you felt some of the guests were standoffish which I agree is very unusual on VOMO. Being 84% repeat many of the guests know each other and normally return the same time each year.
We did on this particular week have a high number of honeymooners from Europe who did keep to themselves as the honeymoon market tends to do.
However VOMO has become a haven for like minded guests whom many are at a similar stage in life and this has created a community for VOMO where one can meet at the Bar or in the sea and chat about the day and and one feels comfortable with the conversation and company.
However again I am sorry this was not your experience.
The management cocktails and Fiji night with the Meke has been created by the team whom have put this evening together so the Heads of department whom you do not get the chance to meet can meet you and we host the drinks for the event. This evening is also a chance the team can show case there culture which they are rightly proud of and is an evening they have curated from start to finish.Again I am truly sorry you didn't enjoy this evening with the team or at The Rocks which many feel is a truly beautiful area to enjoy a cocktail as the sun sets over the amazing backdrop of VOMO lai lai and has a sense of calm and natural beauty.
Thank you for your kind comments on the Beach Front Haven you were staying in and for enjoying the time with Zac whom is a remarkable part of the team that all enjoy listening to as he sings the night away.
We are truly sorry as I mentioned in a personal letter to you that the Pack for a Purpose which you kindly contributed to was not delivered as you expected.
Many of our guests support this worthy cause and very few are involved in taking this themselves to the village.
A precedent that has taken place is guests pack items in suitcases that they leave for the village.We then re sort all items so there is an assortment of all the new items guests have bought. This then gets logged in weight and distributed to the village as a mix.
I understand that this was not what you expected and as you needed your suitcase back items were mixed as advised above. We now request guests whom want to deliver items personally keep these items with them in the room till they can personally give them to the village.
I apologize that you felt after speaking to one of the team there was a lack of transparency.They did come and raise your concerns with me after chatting to you and we immediately refunded $1200 on the private boat transfer and then took time to look into your complaint.
We have a wonderful Fijian team who look after the donated items and I can assure you all the items are always accounted for and distributed to the correct families they are destined for.

We have taken all your points on board and we are truly sorry some areas did not meet your expectations but thank you for the positive comments made and for visiting our shores and we do hope we can welcome you back in the future.
Vinaka
Mark Leslie
General Manager

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