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“Castaway Island - Awesome as always”

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Castaway Island Fiji
Certificate of Excellence
Reviewed April 17, 2014

We have tried the mainland and another island but nothing compares to Castaway. We have just returned from our 4th visit to Castaway Island and as always we had a wonderful time. This year our wee girl decided to give kids club a go and she absolutely loved it. The kids club team are fantastic. Castaway is heaven on earth, with everything a tropical holiday should have, - great beach, beautiful clear water, yummy food, nice pools and authentic accommodation. For us however it is the staff that are the icing on the cake. They are welcoming, fun and make us feel like family. I could not recommend this place highly enough. We will definitely be heading back.

  • Stayed: April 2014, traveled with family
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1  Thank BecsGNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenmarvell, Director of Sales at Castaway Island Fiji, responded to this reviewResponded April 19, 2014

BecsGNZ, we just love to hear from our wonderful returnees on this forum. Thank you for taking the time to provide this feedback. It's fantastic to know that for your family, Castaway Island provides everything you come to Fiji to find and it sounds like you create great family memories with each stay. Don't leave it too long to come back to your 'island home' again. Vinaka

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Reviewed April 17, 2014

This is our second trip to Castaway and I don't understand the criticism. The staff are very friendly, happy and helpful, the position is beautiful, and we love the fact that there is no TV etc. We have a gadget free holiday and the children have a lot of fun remembering how to entertain themselves the old fashioned way: out doors, making new friends, reading etc.

We have been to many different Fijian resorts over the years and this i s the one we choose to come back to.

Room Tip: I prefer the bures on the Northern beach, but the southern side (away from the pools and aqua sports...
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  • Stayed: April 2014, traveled with family
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1  Thank Familyof5_Au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenmarvell, Director of Sales at Castaway Island Fiji, responded to this reviewResponded April 19, 2014

Bula and sincere thanks for your lovely review. We often say that Castaway Island is 'everything the world isn't anymore' and our intent is to provide a laid back, friendly and comfortable stay where everyone can disconnect in order to reconnect.

Over 40% of our guests are returnees and we are humbled to read that you most definitely fall into that category. We hope it won't be too long before we can welcome your family back to see the Castaway family.

Vinaka

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Reviewed April 16, 2014 via mobile

We stayed in an island bure for a week in September last year. The island is beautiful - picture perfect but you can only really swim with kids in the beach you see in the pictures. The bures are nice - there is no tv so my husband missed seeing the news although there is wifi and most people seemed to always be on their iPads. Food catered for kids well although sandwiches would be better than chicjen drumsticks for littlies. Our son hated the kids club - didn't like the people running it, they did seem a bit bored to me and not very welcoming, not asking him his name even etc. The hotel seemed to only have Australians. There were more nationalities on our Cairns holiday than here!! The all inclusive package was good. It was beautiful here but the staff let it down a bit - we got chastised the first day because we sat near the beach with our family. The restaurant staff all seemed to wish they were somewhere else. And given the price paid to stay here, I would be hiring staff that complement the place !! But it seems full all year so I guess people think they do something right. We won't be back - we will try somewhere different for the price - the Hilton at denarau was lovely and staff so friendly!!

  • Stayed: September 2013
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Thank Brisbane15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenmarvell, Director of Sales at Castaway Island Fiji, responded to this reviewResponded April 19, 2014

Thank you Brisbane 15 for your feedback. It doesn't sound like your time at Castaway Island was as enjoyable as it should have been and for this we are sincerely sorry. Just addressing a couple of points you raise. We provide a cross section of foods on the buffets to suit different tastes and chicken drumsticks are usually a hit with most kids, however understandably not all kids like them. To other readers, If we know your child only eats certain foods, the Chefs can prepare these upon request, if they have the ingredients to do so. The Kids Club at Castaway is legendary and we are very disappointed to hear your son didn't find this to be a positive, friendly experience as it usually is and should be on all occasions. Both the north side and south side beaches are generally great for swimming and snorkelling, however it does depend on the tides and we are fortunate to have a choice of several beaches around the island, facing different directions, so its often the case as you point out, that one beach at a certain time may be more suitable to little children swimming, than the other. Your feedback regarding the staff is also of concern as they are renowned for their friendly service and demeanour and I know they would be upset to know that your experience was otherwise. We will ensure this is also followed up. We hope that overall your stay was an enjoyable one. Vinaka

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Reviewed April 14, 2014

My husband and I chose Castaway for our honeymoon destination and I cant rate the Island, resort and staff highly enough. We stayed for one week in a beautiful ocean view bure (6/ono) which was cosy, private, traditional yet comfortably modern. All the bure's are discreetly sheltered and mostly surrounded by lush tropical bush and immaculately kept gardens. The thatched styled roofs cleverly cover the windows so no-body can see in.
We were greeted off our boat with the traditional Fijian welcome on arrival. It made us feel very special! The Fijian people are the warmest, friendliest and most genuine I have ever come across in my travels. I must mention the lovely Eellie at this point as she took great care of us. Unfortunately a nasty bug struck me on our flight to Fiji and I wasn't well upon arrival. Eellie arranged a visit with the nurse and checked in each day (sometimes with extra goodies) to ensure everything was ok and I was on the mend. Other staff were very sweet and often asked if I was feeling better. Not the greatest getting sick on your honeymoon but just being in such a wonderful environment bought me back to health in no time!
There is plenty to do if you so choose, otherwise castaway is perfect for simply relaxing by the lovely pool or on one of the beaches. The snorkling is fantastic and there was a huge array of fish literally a few strokes from the shore. Hobie cats are always fun if you know how to sail and although I didn't dive myself, my husband went for one and enjoyed the fish life - someone on his dive was lucky enough to see a sea turtle.
We were very impressed with the two separate pool areas for adults and children. A beautifully structured kids swimming pool meant that kids and parents could be doing their thing away from the adults pool area allowing couples like us some peace and tranquility. While there seemed to be quite a few young family's at the resort, it was mostly pre-schoolers and babies and we didn't feel like it was rowdy at all which I think reflects the beauty of the way the resort is structured - there was always somewhere nice and quiet and secluded you could go to.
We thought the food was outstanding, both off the menu and the buffet. The seafood was fresh off the boats and the main restaurant was such a pleasure to dine in with fantastic views wherever you sat. The service was great and Dan and Jo are great!
Another thing I have to mention which was a huge highlight of the trip for us, was the very generous dolphin safari we were given by the staff. We're still not sure why we received it! We certainly felt very grateful however. It was the most beautiful tranquil morning and just us and the boat driver (whose name eludes me but was very welcoming and informative) The dolphins didn't come out to play sadly but we were taken on the most exhilarating ride. We went right out to the reef and were shown the popular surf spots, cruised in close to check out some of the other resorts and generally had a blast out on the pristine waters.
Another thing I would recommend is a walk around the Island and also up the Island. Make sure you take plenty of water and decent walking shoes however. Its well worth the look.
We were sad to leave after 7 days but so grateful that we live in such a beautiful part of the world and only 3 hours flying time to get to. We would most definitely go back and I wouldn't hesitate in recommending Castaway to anyone.
Thank you so much for an enchanting stay in paradise. We loved it.

Room Tip: Hard to pick a bad bure - they were all private, however we did notice the south side beach bures go...
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  • Stayed: March 2014, traveled as a couple
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Thank kiwikel2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenmarvell, Director of Sales at Castaway Island Fiji, responded to this reviewResponded April 16, 2014

Bula and vinaka Kiwikel2014 for your wonderful review. The Dolphin Safari was Castaway's wedding gift to you and your new husband. Glad you enjoyed the experience.

We appreciate your very honest and well written account of how the pristine island environment blends with our resort facilities and is further enhanced by the warmth and genuine hospitality of the Castaway family.

We hope you will be back to celebrate many anniversaries with us.

warm regards from the Castaway family

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Reviewed April 11, 2014

Our family (10 and 11 year old boys) had an incredible time at Castaway Island for Spring Break in early April 2014 for 4 days / 3 nights. We flew all night from Southern California, then took the 2 hour boat and arrived to our new paradise for the next 4 days. We knew hardly anyone who had been to Fiji before as most people from California head to Hawaii for Spring Break (as we normally do). We took a chance this year to try something new and exciting and did we ever hit the jackpot with Castaway. While we have always wanted to come to Fiji, it wasn't what I considered a "bucket-list" item. When we arrived to Castaway, it instantly became a bucket list item and was instantly checked off. All I can say is wow. I have always wondered where they take those amazing beach resort pictures (with the empty beaches and crystal clear waters) in all of the travel magazines. I now know where. It's here.

This is towards the end of their rainy season so it can still be rainy but we got real lucky and it was sunny every day we were there. There were hardly any Americans -- mainly Australians on their kids breaks. But this is not a busy time of year (at least it seemed to us) in Fiji. Nothing compared to Hawaii during this same time period. It felt like we had the place to ourselves and didn't have any problems making massage appointments (at the last minute), dinner reservations at 1808 or any activity appointments.

We did banana boating, outer reef snorkeling (which was one of the best snorkeling spots we've been too -- rivaling the Great Barrier Reef in Australia we had done a long time back), nighttime snorkeling, kayaking and hiking to the top of the island. We loved it all. This was worth the splurge (it isn't cheap) by far. You can only do this kind of experience a few places in the world so do this if you can.

The food was very good and we really enjoyed the dinner at 1808 on the beach. That was a memorable experience. (again, almost had the entire place to ourselves!) We ordered many cocktails and that might have been the only disappointment as they were consistently light on the alcohol in every drink. (even the rum and coke!)

The staff were extremely pleasant and helpful. We want to give a special shout-out to Jerry at the activities desk who guided us on our nighttime snorkeling tour and was always there to answer any of our questions.

We will be sharing this with everyone we know back home in hopes of luring them out here to experience what we did. (as if the Facebook pictures weren't enough)

  • Stayed: April 2014, traveled with family
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2  Thank cheersman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenmarvell, Director of Sales at Castaway Island Fiji, responded to this reviewResponded April 14, 2014

Bula Cheersman & family,
What an absolute delight to read your review of our little tiny island paradise. We feel very humbled that you consider Castaway Island, Fiji to be a bucket list item and so very happy to read about the wonderful family times you spent with us.

We often say that Castaway is 'everything the world isn't anymore' and you have clearly highlighted elements of this in your review. Pristine reefs, untouched rainforest, beautiful beaches and a casual ambience without pretence. We long to have more guests from your region to visit, so yes please, we'd be very grateful if you could spread the word! Vinaka.

Cheersman, we take on board your comments about cocktail strength and will be taking action on this. Thanks for your feedback.

One last thing. Just because you've ticked it off your bucket list, I hope that doesn't mean you won't return. Over 40% of our guests are returnees. Hope you will be too

Fond regards from the Castaway family

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Reviewed April 8, 2014

We had a great Spring Break week 3/30 to 4/6 with our family of 5 from Pleasanton CA at Castaway Island Resort. Our oceanside Bure on the Sorth Beach (no. 43) was small but sufficient. They are more suited to 3 or 4 people, but that fact that they let a family of 5 cram in was fantastic (1 King and 3 doubles). We did not spend a lot of time in the Bure, but having it be 18 feet from the ocean was amazing. In my opinion, it is worth the extra money for the proximity to the water (even though we never went in the water on the north side). We opted for the meal plan, which was sensible. The food was great. We felt like we went home healthier than when we came--after playing all day and eating healthy non-processed food. We did rack up a substantial bar bill between my appetite for Coronas, and the kids for Smoothies. It would be great if there was a drink/smoothie plan to go along with the meal plan. We hiked to the top. We hiked around the bottom (blew out a flip-flop half way). We sailed. We banana boated. We SUP'd. We played volleyball and snorkeled every day. We found the magic of Castaway to be in the staff, and give a shout out to our friends Remi, Si, Nox and Joe (reception).

One more thing that we did right: Take the sea-plane from Nadi and take the ferry out (when you leave). The sea-plane entry was unforgettable.

For a few more hours flying time than Hawaii, you can go to a place that has few Americans, costs the same or less, and will bless you with the wonderful fun-loving spirit of Fiji. We are fans, and are planning our return. BULA!

Room Tip: The South Beach was quitter than the North, and not inconvenient. I recommend a Beach Bure as the p...
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  • Stayed: April 2014, traveled with family
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1  Thank emcfall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenmarvell, Director of Sales at Castaway Island Fiji, responded to this reviewResponded April 10, 2014

Bula Emcfall
We love welcoming our friends from America and we are so glad your experience was worth the few extra hours flying time.

The South Pacific Islands are very different to Hawaii as you found. Small, pristine, barely inhabited and another world away from your hometown.

We are one of the few islands that allow an additional person in the 'bures' to accommodate a family of 5. We found that families were expanding year on year and wanting to come back to their favorite island, however we only allowed maximum 4 in a bure. So we changed the rules and now allow a few families of 5 to be accommodated. The bures are just big enough to take the extra person or you could always book a second bure and spread out.

We love the South Beach as much as you do. When the high tide laps right up near your bure, there is no better place to be on the island. I have a personal preference for snorkeling on that side of the island too!

Thanks for your call out to Remi, Si, Nox and Joe - your well wishes have been passed on. You are right, the staff are what make Castaway so special. We truly value our Castaway family.

Lastly I wanted to agree with you on the sea plane arrival. A wonderful and quick way to get between Nadi airport and Castaway with a 10 minute scenic flight. You can have that Corona in your hand so much quicker! Take the helicopter next time for yet another different experience.

Please spread the word for us about Castaway Island. We'd love to welcome your family and many others from Pleasanton CA to Castaway Island, Fiji sometime in the future.

Vinaka!

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Reviewed March 31, 2014

When we booked our time at Castaway the picture our travel agent painted for us was not as pretty as had in mind. When we got there though it was great food people and rooms where stunning and great facilities. The setting is great and I would imagine it was agreat place to take kids. We had a great room set on the water bure 43 and at high tide the waves almost came over the breakwater and lapped up to our door. We loved our time here we just wish the pool had a view of the ocean.

  • Stayed: March 2014, traveled as a couple
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2  Thank jwin2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenmarvell, Director of Sales at Castaway Island Fiji, responded to this reviewResponded April 6, 2014

Thanks for your review Jwin2014. It would be fantastic if you could let your travel agent know that your expectations were exceeded! Hope you'll come back and visit the Castaway family again.

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Additional Information about Castaway Island Fiji

Address: Castaway Island | Mamanuca Island group, Fiji Islands, 1111, Fiji
Phone Number:
Location: Fiji > Mamanuca Islands > Castaway Island (Qalito)
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Castaway Island (Qalito)
Price Range: $540 - $740 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castaway Island Fiji 4*
Number of rooms: 65
Official Description (provided by the hotel):
Castaway Island, Fiji provides a unique South Pacific experience - a great place to relax, unwind and enjoy life's simple pleasures. Fiji's most popular island resort has guests returning year after year to experience the magic that is "Castaway". The island's 174 acres are covered with lush tropical vegetation, and surrounded by white sand beaches and vibrant coral reefs. ... more   less 
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Also Known As:
Castaway Island Fiji Hotel Qalito Island
Castaway Island Fiji Qalito
Castaway Island Resort
Fiji Castaway Resort
Castaway Fiji Hotel Island
Castaway Island Fiji Castaway Island (Qalito)

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