Where do we start? This resort has the biggest sell and the smallest delivery. Oversold to the max. Review below is based on comparing with Fiji vacations every year for past 6 years.
Our pick up from the airstrip after the Island Hopper Transfer was via a converted truck with very little resemblance of the Bula Buses of the Mainland. We travelled along a broken down road with no maintenence for many years past what appeared to be dump sites various yards.
After checking in we then realized the resort is no where near what is sold off the brochures.
We booked 2 rooms. A Ocean view room for our 2 boys which was adequate but run down and a Beach Bure for us 2 parents which was great. (Sleeps only 2). Very large and well kept although there were signs of its age.
Our Air con did not cool adequately and just blew "Cool" air so at times it was close to the outside high temp. After 3 days of Mana staff trying to fix this, they did not succeed.
small, no segregation of adult and childrens so there was no quiet time by the pool.
No shelter from the sun except a small roof covering about 8 deck chairs which were "book" from day start to finish. No umbrellas or any other shelter so it was not a surprise to see that there were not many people lazing by the pools.
All decking is painted brown which attracts the heat and any concrete has black pepple imbedded which again means barefeet is a no no. Many nails protrude which is a definite hazard to bare feet.
Drinks from the bar are expensive for what they are and the bar staff obviously do not have any training in cocktail making. I assume the mixing errors are just handed down to the newby and so on.
Restaurant: now it really gets ripe.
My wife is Celiac which means she can have no trace of Gluten in her food or she becomes extremely ill. This is not an uncommon complaint but to varying degrees. We were told that the South Beach Restaurant will be the best choice as the menu could cater for her dietry needs. Apon our arrival, we were advised that the South Beach Restaurant was closed due to the recent cylcone. This meant all meals were to be had in the worn out buffet restaurant with some of the lowest grade food presentation I have ever seen. It was more like a trough house than a buffet. most of the time, any good choice was cleaned out ealy in the pice and not quickly replenished.
My wife consulted with the head Chef daily to see what she could eat but a ould not help in feeling he did not have much of a clue when it cam e to glutem free foods.
There was the A La Carte but this was from a pool bure and mainly consisted of burgers, wraps or sandwiches, all at over the top prices. They would not make a salad fro my wife so we asked for a chicken sandwhich without the bread. This we were told could not be done so we had to take our issue direct to the kitchen just so my wife could eat something.
Beaches Great, everthing else, not.
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- Also Known As:
- Mana Island Hotel Mana Island