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“Extremely expensive!”

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Musket Cove Island Resort
Certificate of Excellence
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Extremely expensive!”
Reviewed May 19, 2014

I have heard fiji is ridiculously expensive but we had no choice when going for a wedding and I was a bridesmaid. Great honeymoon destination and lovely people. Malolo was great but musket cove for the price did not have the same service for the money you pay. From the room not being made to the finishing touches. And when your paying $450 a night you want the full kit and kaboodle! Also you can't control the weather and even during the high season you may endure days of rain that stops diving etc. so to sum up if you want to spend approx 6.5K for 7 nights from Perth to enjoy an ocean front bure enjoy!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Forefsake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keeler11, General Manager at Musket Cove Island Resort, responded to this review, May 21, 2014
Bula
Sorry, but it sounds as if your mind was made up before arriving in Fiji. It's fair enough that Fiji may not be for everyone and that some people expect a different experience. And that's okay. We're unashamedly FIjian and do not pretend to be all things to all people. Sorry we didn't fulfil your expectations.
And yes, just like most places on this planet it can rain any time during the year. Unfortunately it rained for 3 days during your visit. Which no doubt puts a damper on things.
Re value for money. Suggest you do some research and you'll find our beachfront bures are the best value in our competitive set. Even more so with full American buffet breakfast included. And yes, we do service rooms daily. Which of course means nothing if the product and service delivery isn't there. On these points I can only attest to guest feedback and comments on forums like this.
Vinaka
Garry
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English first
Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 16, 2014 via mobile

We recently returned from our second trip to musket after visiting last year. We love this place but to be honest our stay this time lacked the little things that made us come back in the first place. We arrived early evening to no BULA welcome at the boat and we didn't get a farewell either...bit disappointing as we loved that the staff did that last time. The bure was lovely, nothing to fault accommodation wise and the housekeepers are so friendly. This year there was no nightly entertainment except for our last night where the guys played their guitars during dinner, we really enjoyed the traditional Fijian dance show from last year but this wasn't on during our stay this time. The food was ok although not much different to last year despite the comments about new chefs making changes/improvements? Drink prices are very reasonable and the new island bar was fantastic! The availability of fishing charters was a bit limited, only went on one due to it either being booked out or not having the min 4 people for the boat - being a busy place and coupled with plantation it would be good to see more flexibility in charter numbers so people don't miss out. Overall we still love this place and would highly recommend to others but we unfortunately just felt that the place was missing its personal Fijian touch compared to last time (welcome, farewell etc)

Stayed May 2014, traveled as a couple
Helpful?
3 Thank NotTooFussy44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keeler11, General Manager at Musket Cove Island Resort, responded to this review, May 18, 2014
Bula and thanks for returning.
Our staff are by far our biggest asset and everyday guests are telling us how much of a difference they have made to their experience. And like yourselves, a very large percentage of our guests have visited before.
Therefore I am sad that you felt our team let you down. All I can think is that perhaps one or two were having a less then perfect day.
I'm sorry about lack of serenaders on your arrival. It is our standard greeting for all scheduled arrivals. We've never had serenaders for departure. Instead the serenaders do it on the last evening in the restaurant. Apparently an area we need to look at and improve.
Re food. Our menu has changed three times in the past 12 months. And once again last week. Our new chef arrived 3 weeks ago and has spent his time sourcing suppliers, team building and getting to know how Fiji ticks. He introduced his new menu last week and it's going great.
I'd be happy to forward this menu. Simply email me on gm@musketcovefiji.com Alternatively you'll be able to check it out on our website www.musketcovefiji.com
We offer two daily fishing excursions 1 x Game Fishing & 1 x Sport. Like all excursions they are shared with a minimum number of guests. Alternatively you are most welcome to pay extra for a private charter or if the minimum isn't booked. Those booked can increase their price to cover the minimum.
I have passed on your comments and we will do better.
Thanks again, look forward to welcoming you home again.
Vinaka
Garry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tauranga, New Zealand
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 8, 2014

We were recommended Musket Cove by our Travel Agent Our Pacific Auckland. Were a bit worried that it might not be our standard as we had, years ago, visited Plantation Island Resort on the same island and were not all that impressed. No need to worry - we found Musket Cove to be surprisingly good.

The only problem we encountered was the arrival in the pouring rain, If we had been booked in anything other than a Garden Bure, we would have been fine, but the Garden Bures are accessed over the lawn which was pretty much under water and we had to slosh our way through the puddles and over the ditch beside the road to reach our bure in the dark and the rain. Not a great start to our stay! We stayed 3 nights and, in spite of the sun shining brightly for 2 days, the lawn never dried out, so we used the track behind our Bure (which was a bit muddy to start with but which did dry out), to go to and from the restaurant etc.

We understand that the Garden Bures are the original Bures at Musket Cove and ours was surprisingly good. It was big, modern and airy with a sliding screen door which divided the sleeping area off from the living area if required. The bathroom was also spacious with a separate walk-in shower and a separate toilet as well as a nice vanity area. We are a couple so the whole set-up was ideal for us. There were 2 singfle divan day beds in the lounge area which would be ideal for a family. The veranda was very nice - big and furnished with a table and 4 chairs and there were 2 sunloungers out front on the lawn. Two good ceiling fans kept the air circulating and there was an air-conditioner which we didn't need to use and excellent flow-through ventilation. There was a nice little breakfast bar set-up which included a mini fridge (not too stable and prone to tip stuff out - but we got used to that), tea/coffee (plunger coffee) and wine and champagne glasses etc. We loved the jar of cookies in our breakfast bar - the cookies were replenished daily and the best part is they didn't appear on our room account!

A great bonus was the fact that we could see the sea from our veranda and the sunsets were absolutely spectacular viewed from the veranda of our Garden Bure. We would have loved to stay in one of the Beachfront Bures or the Armstrong Island Bures, but they were aparently not available when our agent booked, however we were really satisfied with our Garden Bure.

We found the staff to be magnificent and even though we were only staying 3 nights, many got to know our names and gave us great service. Their Dick's Place Restaurant was another surprise! It was charming with very good menu choices and we didn't have the slightest need to look elsewhere on the island for meal options. Loved the horizon pool and a bottle of bubbles on the beach in the evening watching the sun set with the moored yachts out front in the middle distance was sooo picturesque and very relaxing. The Ratu Nemani Island Bar was a great place for an evening drink too. They have BBQs there which guests can use. Get a BBQ meat pack from the Coffe Outlet or buy individual meat packs from the "Traders" grocery shop on site. We didn't have a long enough stay to try this out but next time we'll give ourselves more time and will definitely give the BBQ a workout!

Another deligtful surprise was the boutique, which was really well stocked with all sorts of island clothes, souvenires and suntan lotion etc.

They are currently building a huge new building which fronts the Marina which, we were told, will house a new Reception and expanded Traders Shop etc and that will certainly add something to the resort. It looks as though it will be fininshed later in the year. The construction doesn't impinge on the enjoyment of the resort at all.

The Activities Bure, next to the great little coffee outlet seemed to have a good range of services although we didn't make use of any of that - we did make use of the coffe outlet and found it very good. Couldn't help but notice lots of bicycles coming and going and noted that bicycles are available for hire at the Activitie Bure. They are a great way to get around the island and the 2 other resort on the island, although we walked everywhere and found that everything was easily accessible on foot.

Good place - worth a longer stay!

Room Tip: Garden Bures are fine - especially those with an ocean view. Of course, Beachfront and Island Bures...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Noosafella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keeler11, General Manager at Musket Cove Island Resort, responded to this review, May 10, 2014
Bula and thankyou for your kind words. It's a magic day on island today, with same weather predicted for the next few months...the best time to visit.
Sorry about the soggy lawn. To be honest it was simply one of those things. We received over 170cm of rain the night in question and together with king tides the ground simply couldn't absorb so much rain falling so quickly. It was an unusual occurrence. We love our open plan lawns. Which in my humble opinion are much better than building cement pathways or the like.
Our new Chef Peter Becker has started and will raise our already well recognised cuisine to another level. We launch our new dinner menu next week. With a large emphasis on local produce. Can't wait.
Thanks again. I will share your kind words with our team.
Garry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whangarei, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 29, 2014

We have just returned from 8 days at Musket Cove and it was truly outstanding. We booked as a family (children 14 and 10) and stayed in one of the Armstrong Villas which was great for us - my son particularly loved the pool available for these villas.

Having never been to Fiji before, we were unsure what to expect but this met and exceeded all our expectations. The beaches are fabulous, the staff great and friendly, the grounds beautifully maintained, food at Dicks place is fantastic, Va at the Island Bar is a true gem, and the free snorkelling trips are a huge bonus and a must do for everyone.

My daughter and I took an Island hopping trip to other resorts and in all honestly we thought we were staying in the best place by far compared to others (even the more expensive resorts). I have to mention a really special mention to Manse (sorry the spelling of your name is probably incorrect) - he was great with everybody. My son loved him and all the games he organised and my daughter will always remember that kava 'solves everything'! Also Lithey who just went above and beyond everyday. My son (Ben) celebrated his 10th birthday at Musket Cove and without asking she decorated our table at dinner, organised a cake with his name on it - it will be a memory we will all cherish.

[I hate to mention the only negative we had, and that was on departure. We booked through booking.com and our tickets stated free ferry transfer, however when we boarded the malolo cat we were told this wasn't the case. It was finally sorted out enough to let us travel, but it took ages and embarrassingly we ended up holding other travellers up.]

Anyway already planning my trip here for next year, we'll definitely be back. Such a special and wonderful trip - vinaka to all the wonderful staff.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chrissy3131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
93 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 29, 2014

Where do I start?! Staying at the Armstrong Villas at Musket Cove for 10 days was fantastic. Musket Cove is a cut above the other options with it's really friendly staff, really tasty food (yes I know Fiji is not normally known for good food but Musket Cove changed that perspective for us - even their side salads tasted great and were full of healthy looking lettuce, capsicums, tomatoes) I am gluten free so took so products e.g. my own muesli. But they did have a number of GF options which I tried e.g. catch of the day - YUM! We had breakfast included in our package and it was so worth it - lots of great option especially liked the fruit salads and other fruit I could add to my muesli. My constructive criticism would be that the chefs seemed to struggle to cook breakfast porched eggs properly - extremely runny as in far too raw! I loved the fact they had some GF corn bread (when I asked if they did by any chance) so I could eat one huge breakfast with muesli/fruit/yoghurt followed by eggs on toast and more fruit!! We loved the lemongrass tea too.

We did our own thing for lunch having stuffed ourselves full from breakfast we never were that hungry but snacked on our nuts, crackers that we came with. We also bought some celery and cucumber from The Trader and oranges for lunch. Seemed to keep us going till dinner. We did not use the meal plan option as we knew it was not worthwhile for us. We had dinner mostly at Musket Cove as it was so good. We tried Plantation Island once - Amanda's and oh my goodness that was TERRIBLE food and TERRIBLE service - I would never recommend Plantation Island food - stick with Musket Cove which offers great service and food and of course location!

We loved the Armstrong Villa - such a great location, you feel very private with your own space. And with its own pool shared between the 10 villas. It is very peaceful. Our only slight downer was for three nights we had loud neighbours but in the end we went across and asked them nicely to turn down there dvd they were watching and they did. Personally we think it would be great if no dvd players in the villas! We think they had no idea how noise travels when you have all your shutter windows open at night so we didn't stress too much :) The villas really are a great set up if like us you want to do some self catering - we did about 3 dinners ourselves which worked well.

We enjoyed the walks to and from our Villa to breakfast, the larger pool and the beach etc. It is about a 7-10 minute stroll to breakfast along either the beach front or track/dirt road which we really liked as so beautiful and we had no reason to be in a hurry!

All the staff are amazing at Musket Cove - the restuarant staff, the cleaning staff etc. I wanted to pack them up and bring them back home to NZ with us!

We snorkeled lots, island hopped, swam, kayaked, went to the organic farm (bit small and not quite as impressive as maybe they promote it to be! but was nice to see it), shell village trip and had a great time. The island bar at Musket is a must do for your night cocktail before dinner....amazing location.

Enough raving - GO THERE! It is worth the cost and leaves you with the I have had a great holiday feeling and let's go back soon!!

Room Tip: There are a number of options at Musket Cove and it depends on how many of you and what you want so...
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 70HT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 18, 2014

We just returned from Musket Cove a couple of days ago and are committed to returning some day soon. Our stay was from 11th to 17th April 2014, just prior to the Easter Weekend. It was a family vacation with my wife and our two boys (9 and 11 years).

Firstly getting there. There are two transfers - a shuttle bus from the airport to Denarau Port (40 mins) and then fast catamaran to the island (60 mins) which shares with two other resorts - Plantation Island Resort and Lomani (adults only, no kids). Both transfers were easy and pre-booked with time built-in in case of any delays. This allowed us to leave Sydney in the morning and arrive by 6.30pm that evening.

The resort is beautiful and very well kept. We were pro-actively offered an upgrade to a Lagoon Bure as there was a wedding party staying at the resort and they wanted to minimise any noise we might experience from the celebrations. The size was perfect for a family of 4 and in good condition. Most bures are only a short walk to the main restaurant and pool.

The restaurant is called Dicks Place and has a great a la carte selection as well as three 'theme nights' spread throughout the week (stir fry, curry and pig-on-a-spit). One of my favourite memories will be having dinner in the warmth of the evening, sitting under the stars and gazing out over the pool to the beach and bay area. Complete tranquility. We explored some other restaurants on the island for the sake of variety but our kids pleaded with us to go back to Dicks Place (they have a decent kids menu). They also have free wifi.

There are plenty of resort activities for you to experience including sailing, canoeing, paddle boarding, wind surfing and bike hire. Plus many safaris you can book like dolphin cruises, surfing, island hopping and diving. I must make special mention of the free snorkelling boat trips that the resort offers twice a day. They vary the location and we did it twice as we enjoyed it so much. There is also a resort spa that offers great treatments and reasonable prices. They are independently owned so keep an eye out for the different special offers they run to entice you in.

Lastly the staff. Fiji is known for its friendly and relaxed people. This was epitomised at Musket Cove. Everyone was warm and welcoming, from the restaurant and activities staff to the gardeners and maintenance staff. I witnessed many occasions when staff went out of their way to ensure guests were happy. They are brilliant with kids and many make it their mission to learn all of your names within the first coupe of days so that they can greet you personally. I would also have to say that although people warn you about 'Fiji time' if you have not been here before, we never felt that service was particularly slow. Everything was delivered as promised and I would go so far as to say the meals at Dicks Place were often delivered faster than many restaurants in Sydney.

Overall - we loved our stay and wished it could have lasted longer. It also seems to be a bit of a resort policy that they don't try to push you into anything like activities or tours. Everything is there for you if you want it and if you'd rather just lie by the pool and drink cocktails, then that is just fine too. This was something we really appreciated and made it even more relaxing. We also noted there were several inclusions, some quite subtle, that make your stay that little bit nicer. Bottled water (enough for a family of 4), tea, coffee and biscuits provided to your room every day, free garlic bread to start your dinner, the snorkelling trips, canoes and wind surfing, all free. One word of caution - they do not operate a kids club so keep this in mind if it is something you need. Having said that, they could not be more welcoming to children and mine definitely had their favourites who they great quite close to.

Vinaka Musket Cove.

Room Tip: We had a Lagoon Bure, all of which are an easy walk to the restaurant and pool.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keeler11, General Manager at Musket Cove Island Resort, responded to this review, April 20, 2014
Bula from another magic day in paradise, and thank you for your praise. Your review has been shared to all our team, and the smiles I notice when they read as priceless.
New chef Peter Becker hailing from some of NZ's best restaurants has arrived to take our cuisine to even higher standards and show our wonderful kitchen brigade some new techniques.
Musket Cove Yacht Club bar is now open and guests are having a ball.
Thanks again.
Vinaka
Garry
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 14, 2014

I never actually stayed at Musket Cove but in one of the neighboring resorts however, we spent most of our time at Musket Cove. Dicks place is great. Food is great, Staff are great and super friendly. After two days at our original resort my daughter asked if we can cancel our booking and spend the rest of our holiday at Musket Cove!

Definitely our choice of resort on the island

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank JodiR2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Musket Cove Island Resort

Property: Musket Cove Island Resort
Address: Fiji
Location: Fiji > Mamanuca Islands > Malolo Lailai Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Spa Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Malolo Lailai Island
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Musket Cove Island Resort 4*
Number of rooms: 55
Official Description (provided by the hotel):
At Musket Cove you'll find the pace of life smooth and unhurried. The resort consists of 55 bures and villas scattered along the beachfront and throughout our tropical landscaped gardens. All rooms are spacious with separate living rooms and quality inclusions. What sets Musket apart is space, with 400 acres of rolling hills and palm fringed beaches to explore there is never a sense of crowding. Muskets world class marina offers a vast selection of water-sports and activities. Or for those wanting to relax, our dedicated Makare Day Spa is a true haven of tranquillity. Musket offers several gourmet-dining options headed by renowned chef Peter Becker and over 150 warm and friendly Fijian staff ready to welcome you to our island home. ... more   less 
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Also Known As:
Musket Cove Island Hotel Malolo Lailai Island
Hotel Musket Cove Island
Musket Cove Island Resort Fiji/Malolo Lailai Island

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