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“Comfortable and Homey”

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Baymont Inn & Suites Saraland
Ranked #6 of 11 Hotels in Saraland
San Antonio
Level Contributor
161 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Comfortable and Homey”
Reviewed June 3, 2014

We found this gem because it was on our route to somewhere else. What a friendly and comfortable overnight! Staff is exceptionally friendly and helpful. Everything is clean and smells so fresh. Our bed was a dream to sleep in, and the room very quiet. The location is easy on-easy off the highway. Traffic is easy to navigate and there are many restaurants in the area. We will stay here again should we pass by this way.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NormaMorris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri J, Guest Relations Manager at Baymont Inn & Suites Saraland, responded to this review, July 1, 2014
Dear Valued Guest,

Thank you for Selecting our Hampton Inn North Mobile/Saraland. We are delighted we met your expectations. We will share your review with our associates. We look forward to your next visit
with us here at the Hampton Inn North Mobile/Saraland.

Safe travels,

Sherri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

164 reviews from our community

Traveler rating
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    27
    26
    7
See reviews for
54
39
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57
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Italian first
  • Any
English first
Decatur, United States
1 review
Reviewed May 30, 2014

I was so happy to read the note on the bed, that the duvet was laundered every day with the sheets. That meant that there was no dirty bedspread !!! One morning I noticed a woman from housekeeping with a shower curtain, and out of curiosity asked how often they wash them, to which she replied...every day! Wow! I was impressed! The shampoo was Neutragena. The breakfast bar was great with fresh strawberries, blueberries, and blackberries, omelets and bacon or sausage, and waffles, and the usual bagels etc... The staff was friendly and overly helpful... they couldn't have been better.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Darlene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri J, Guest Relations Manager at Baymont Inn & Suites Saraland, responded to this review, July 1, 2014
Dear Valued Guest,

Thank you for selecting our Hampton Inn North Mobile/Saraland. We are delighted that we met your expectations. We will share your kind remarks with our associates. We look forward to your next visit with us here at the Hampton Inn North Mobile/Saraland.

Safe travels,

Sherri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
323 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed May 29, 2014 via mobile

The property is showing it's age. The rooms are large but everything is out of date.
Bed in my room reminded me of the "I love Lucy" episode with the sagging bed. Room had an off odor
and the carpets were not cleaned well. Shower was teeny and stained.
Air conditioning units are loud and thermostat is on the unit. The couch in the room was almost as bad as the bed.
I really could not find anything that would make me stay here again.
This is just a subpar Hampton Inn.
I would look elsewhere.

Stayed May 2014, traveled on business
Helpful?
Thank rszAtlanta_Ga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri J, Guest Relations Manager at Baymont Inn & Suites Saraland, responded to this review, July 1, 2014
Dear Valued Guest,

Thank you for taking your time to express your concerns regarding your stay with us here at the Hampton Inn North Mobile/Saraland. We value you as a guest and we are truly sorry we did not meet your expectations. I would like the opportunity to apologize personally.

Safe travels,

Sherri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Saraland hotels

Montgomery, United States
1 review
Reviewed May 28, 2014

This motel is a comfortable place to stay. It is out of the city. It is very quiet & we felt very safe there. The hot breakfast was far better than we had expected based on past stays at other motels. I wish I had that bed at home.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Gerald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri J, Guest Relations Manager at Baymont Inn & Suites Saraland, responded to this review, July 1, 2014
Dear Valued Guest,

Thank you for staying with us here at the Hampton Inn North Mobile/Saraland. We are delighted we met your expectations. We look forward to your next visit with us here with us at the Hampton Inn
North Mobile/Saraland.

Safe travels,

Sherri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tuscaloosa, Alabama
Level Contributor
333 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed May 21, 2014 via mobile

Do note main picture on trip advisor shows quality inn-- pictures inside are of the Hampton Inn. Have been coming here often-- I feel the renovations are very nice and the rooms are very comfortable. Reception very good, breakfast very good. Had a few minor issues in room but feel they were due to renovation-- room was very clean, very nice.

Stayed May 2014, traveled on business
Helpful?
Thank Kwajkid007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri J, Guest Relations Manager at Baymont Inn & Suites Saraland, responded to this review, July 1, 2014
Dear Value Guest,

Thank you for taking the time to give us your feed back regarding your stay with us here at the Hampton Inn North Mobile/Saraland. We appreciate your loyalty to us and to the Hampton Inn
Brand. We will continue to make improvements to our property. We look forward to your next visit with us.

Safe travels,

Sherri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haleyville,Alabama, United States
1 review
Reviewed May 20, 2014

Another good trip was made even better by our visit with Hampton right up until the morning I checked out and was joking and laughing with the young lady at the front desk. We always stay with Hampton. Good rate-good room-great breakfast-good people

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank E M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri J, Guest Relations Manager at Baymont Inn & Suites Saraland, responded to this review, May 21, 2014
Dear Valued Guest,


Thank you so much for an outstanding review, we are extremely delighted that we exceeded your expectations. We will share your review with our team members and look forward to your next visit with us here at the Hampton Inn North Mobile/Saraland. Again, thank you so much for the review.

Safe travels,

Sherri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 9, 2014

The Room, Staff, and Food were all superb. However, please make the patron's stay complete with free internet access. I teach a technical class and need free internet access for myself and my students. Please make the internet easily accessible and free to all patrons and students attending a class. Kindest Regards

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Steven W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri J, Guest Relations Manager at Baymont Inn & Suites Saraland, responded to this review, May 21, 2014
Dear Valued Guest,

Thank you so much for an outstanding review, we appreciate you taking the time out of your busy schedule to write us. The Hampton Inn in North Mobile/Saraland has Free Internet and I all Hampton Inn's should have Free Internet. During check Inn the front desk should explain that to access the Internet, it is normally your last name and room number. I do apologize if we failed to explain that to you and your students. We will share your review with our Team members and we look forward to your next visit with us. Again, thank you for the outstanding review.

Safe travels,

Sherri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Saraland

Property: Baymont Inn & Suites Saraland
Address: 1320 Industrial Pkwy, Saraland, AL 36571-3900 (Formerly Hampton Inn North Mobile/Saraland)
Location: United States > Alabama > Saraland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Saraland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Saraland 2.5*
Number of rooms: 57
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Also Known As:
Hampton Inn Saraland
Saraland Hampton Inn

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