Let me preface this with I stay almost exclusively at Choice Hotels when I travel for business. Last time I was in Saraland for business I stayed across the street in the Quality Inn and thought I had a bad room/stay. So this time I tried the Econo Lodge in Saraland., My check-in experience was painless with a very professional Desk Clerk and quickly had a room. The rooms all open to the outside and I couldn't help but notice vast amount of trash piled up next to all the over-flowing trashcans outside.
I walked into my first room and the TV was on, bed pillows piled up, and a bag of clothes on the bathroom sink, so back to the front desk. I had no issues getting a second room and I was off again. The second room had a bad smell (similar to old smoke) but I was tired and didn't want to fight it. I found long black hair in the bed cover (that went immediately to the floor), on the bathroom sink, and in the shower. The TV was old and the picture was completely shot. I went to sleep on the less than comfortable beds and was awoken around 0330 hrs by the trash truck that was emptying the 2 dumpsters. Upon check-in, I declined a wake-up call, but received a call at 0530 hrs. It was a rough night but I was looking forward to a decent breakfast and then heading out.
I stay at Choice Hotels often and was completely disappointed with the lack of options when it came to breakfast time. They had the bare minimum fruit loops, juice, coffee, and waffles. As quick as I walked in to the lobby for breakfast, I turned around and headed to the Waffle House for breakfast; great service at the W.H. was the saving grace this morning. I'm glad to write reviews for the places I stay and this is the FIRST time I have written a negative review. Although I will continue to stay at Choice Hotels, I will not ever stay at this location again.
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- Also Known As:
- Quality Inn Saraland
- Saraland Comfort Inn
- Comfort Inn Saraland