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“Typical Courtyard; no problems”

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Courtyard Montgomery Prattville
Ranked #10 of 15 Hotels in Prattville
Reviewed August 29, 2011

Stayed one night for business in this Courtyard. I'm not sure if my Marriott account was flagged for some reason after the last stay at the Courtyard in Gulf Shores, but almost as soon as we unlocked the door to our room, the front desk called to see if everything in the room was OK! Believe me, this time we inspected closely to ensure that this room was clean, and it was. Standard Courtyard accommodations; nothing outstanding but clean and comfortable. This Courtyard offers a discounted breakfast buffet when you check in; the buffet reverts to regular price if you don't take advantage of the offer at checkin. This Courtyard has not yet been updated to the new lobby and the "cafe-style" restaurant. Compentent friendly staff. No complaints.

  • Stayed: August 2011, traveled on business
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5  Thank JMRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 - 139 of 149 reviews

Reviewed August 27, 2011

Very disappointed in our recent stay. Our room was dirty and smelled musty. Breakfast was good but it didn't come cheap. Excellent service in dining area. Front desk however was a different story. The young man was not well trained and awkward in his position. When informed him of our rooms condition his response was "uh alraight". We expected more from a marriot. We have stayed at two other hotels on this exit. I'm convinced the only reason this hotel is #1 on tripadvidor is because it's the best of the worst.

  • Stayed: August 2011
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1  Thank SleepDr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
debbie00, General Manager at Courtyard Montgomery Prattville, responded to this reviewResponded September 4, 2011

Thank you for taking the time to let us know about your recent stay at our hotel. We take these comments seriously and use them as a training tool to better equip our associates to exceed guest expectations. Please be assured that your concerns have been addressed. We hope that when you return to our area, you will give us a chance to prove that the service you received was not typical and we will do everything we can to make your next stay an excellent one. Thanks Again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2011

Hotel was very clean, neat, and nice. Hotel is updated and new looking but walls are very thin. I could here car doors slamming and alarms going off in ther middle of the night. The pool is nothing to wow over, kind of basic. Rooms were small but nice. Bed was good but sheets were kind of rough. Staff was very friendly. I would recomend this hotel for business and comfort but not price.

  • Stayed: August 2011, traveled with friends
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1  Thank JMiller919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2011

Nice and new(er) hotel, really great staff, and a great location.

  • Stayed: April 2011, traveled on business
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1  Thank bogberto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2011

My wife and I recently stayed at the Marriott Courtyard in Prattville while traveling from Chicago to Florida. We had previously stayed at the Marriott Resort in Prattville and the Courtyard was a good alternative. The hotel is fairly new, served a good breakfast for only $6 per person and is right in the middle of a developing area of Prattville with plenty of restaurants and easy access to I-65. We would definitely stay there again.

  • Stayed: July 2011, traveled with family
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1  Thank reallaw46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2011

I didnt think Prattville ALabama had much to offer in the area of nice hotels. But after visiting Prattville for my husbands family reunion, my stay at the Courtyard by Marriott was the highlight of the trip. Friendly staff, clean rooms, very accomodating!

Room Tip: Ask for Discounts, you never know unless you ask.
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  • Stayed: July 2011, traveled with family
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1  Thank cnoble719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2011

Stayed here one night on business in Prattville -- rooms were very nicely furnished with microwaves and refrigerators, a wonderful bed, and a spacious bathroom. Staff were GREAT -- cheerful and helpful. (Helped get a few extra teabags for my room even though it was past midnight.)

Like some reviewers have said, though, the walls are quite thin -- you can hear everything your neighbors do. Great if you're an exhibitionist -- bad if you're trying to get some sleep.

Also, like most Mariotts, they charge for breakfast -- granted, it's a delicious breakfast if you buy it, but it's still not worth ~$12.

  • Stayed: November 2010, traveled on business
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2  Thank captain_skyhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Montgomery Prattville

Address: 2620 Legends Dr, Prattville, AL 36066-7746 (Formerly Courtyard by Marriott Montgomery/Prattville)
Phone Number:
Location: United States > Alabama > Prattville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Prattville
#3 Family Hotel in Prattville
#5 Business Hotel in Prattville
Price Range: $93 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Montgomery Prattville 3*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome to the Courtyard Prattville. Our new state-of-the-art lobby features inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. The Courtyard Marriott Prattville, Alabama is just off I-65 next to the Robert Trent Jones golf course. We're also minutes from downtown Montgomery, key businesses like Hyundai Motor, International Paper, Alabama State University, Southern Company and Hancock Bank, and attractions like the Rosa Parks Museum, and the Harriott II Riverboat. Our hotel features stylish, modern decor as well as a 32-inch HDTV, a microwave, and a mini-fridge in every guest room. Relax in our pool, or work out in our fitness room. Planning an event? Our larger meeting space hosts up to 50. Make a reservation today! ... more   less 
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Also Known As:
Courtyard By Marriott Montgomery/Prattville Hotel Prattville
Courtyard Prattville
Prattville Marriott
Prattville Courtyard

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