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“Nice Hotel”

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Hampton Inn & Suites Prattville
Ranked #2 of 15 Hotels in Prattville
Certificate of Excellence
St. Louis
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice Hotel”
5 of 5 bubbles Reviewed May 7, 2013

The hotel is 3 months old and is beautiful. The General Manager is very cordial. I was staying at the hotel with a track team and the hotel was full. The front desk staff could use some additional training. They are a bit overwhelmed at times.

Again, the hotel is beautiful and the rooms very clean.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Murphwanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Manager at Hampton Inn & Suites Prattville, responded to this review, May 13, 2013
Hi Murphwanda! Really glad you enjoyed the hotel. Hope you and your team will be back soon.
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352 reviews from our community

Traveler rating
    247
    69
    20
    10
    6
See reviews for
132
85
15
91
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
AlaKid
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

This new location is a great stopping and resting place.
The folks are nice, and seem to work together to handle the travelers needs.
Thanks for what you do.
The Hampton away from home.
I really like the new lobby, seating area and quietness.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank CurtNan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Manager at Hampton Inn & Suites Prattville, responded to this review, May 13, 2013
Thanks CurtNan AlaKid! We are so glad you enjoyed your stay. We are glad you had a restful stay and hopefully got to shop. Hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed May 1, 2013

The hotel opened in January and I state there in March. The television in my room did not work. You could turn it on, You could turn it off, you could adjust the volume but you could not change the channel. Called the front desk and was told to turn the volume up and down several times and then try to change the chanel, after 30 minutes of trying to do this I gave up and called the front desk again. The manager then came to my room and tried to change the channel and she could not either. We finally moved to a different room with a working television. The breakfast was ok, did not like the eggs - I think they were instant. I get the feeling that this hotel might be run down in a few years. Hope not because this is the only Hilton family hotel in the Prattville area.

Room Tip: Make sure your tv works (changes channels) BEFORE you unpack and get settled in!
See more room tips
  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dcLoves2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, General Manager at Hampton Inn & Suites Prattville, responded to this review, May 2, 2013
I apologize that you did not have a better stay. We take great pride in our new hotel and believe it is top of the line facility. We have everything you could possible want, plus the area has any shopping store or restaurant you could every want. If you like to fish or golf it here in Prattville.
I hope you come back again and give us another try.
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Stuart, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 1, 2013

The room was clean and comfortable. The Service was excellent as the staff was very helpful. Breakfast in the morning was nourishing and tasty. The hotel is well located and only 10 minutes from down town and the airport.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, General Manager at Hampton Inn & Suites Prattville, responded to this review, May 16, 2013
Thanks for choose Hampton Inn & Suites - Prattville, AL. We appreciate your 5 star rating. We are grateful for your feed back.
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Kennesaw, Georgia
Level Contributor
92 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed April 25, 2013

This hotel replaces a much older Hampton Inn across the road. The new facility justifies the higher rate. The new hotel has a 4 or 5 star feel for a 3 star price. The complimentary breakfasts are quite good, and the service overall was very good. The hotel is very convenient if you are playing golf at the RTJ Prattville.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank pfm11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, General Manager at Hampton Inn & Suites Prattville, responded to this review, May 2, 2013
Thanks so much. I hope you enjoyed playing golf while you were here. We will look forward to you coming back.
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Knoxville, Tennessee
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed April 18, 2013

My family stayed in this Hampton on the way to Destin. We could not have been happier with the customer service and the accomodations. Our room smelled brand new and everything was extremely clean. Also, they even had Krispy Kreme Donuts as part of their breakfast buffet! Definitely a perk for people who hate the frozen donuts that are normally served at hotels. I will definitely stay here again if I am in the area!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank spatlovesbama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, General Manager at Hampton Inn & Suites Prattville, responded to this review, May 2, 2013
Hope you had fun in Destin. I always enjoy the deep sea fishing. Hope you will stay with us again. I will have the donuts waiting just for you.
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Pewaukee, Wisconsin
Level Contributor
158 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 bubbles Reviewed April 9, 2013

On our way to Florida, we stayed the night at the Hampton Inn & Suites and found it to be everything we wanted in a hotel. Well, what was it we were looking for and how did it meet expectations?

The location had to be just off of I-65 (great!, it is just on the side of the road!). It had to have "suites" so my family of five could all stay in one room (check). It had to offer two doubles or two queens for more bed space (great!, two doubles provided). Full, free breakfast in the morning so we could partake in eating at various times while some are still getting ready and others are prepping for the final drive (the normal food offering, but clean and presentable sitting area). The front desk honored the internet rate that we searched for and obtained while driving (why wouldn't all hotels do that?). Finally, since we pulled in at 6:30pm at night and wanted to watch the NCAA tournament games (it was a Thursday night), there had to be restaurants/bars close by to satisfy our hunger, thirst, and have the games on tv. Within 1/2 mile, there were numerous options for us.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, General Manager at Hampton Inn & Suites Prattville, responded to this review, April 18, 2013
Thanks for stay with us. Our owners have been hotel owner for over 30 years in this area. We hope to see you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Prattville

Property: Hampton Inn & Suites Prattville
Address: 2590 Cobbs Ford Rd, Prattville, AL 36066-7708
Phone Number:
Location: United States > Alabama > Prattville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in Prattville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Prattville 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
This is a new Hampton Inn & Suites. We opened on January 31, 2013. We have 4 floors, all rooms are interior. We have a state of the art exercise room, meeting rooms, and business center. We have the Hot Breakfast free from 6am to 10am. We have the cloud 9 beds. Please join us, you will be glad you did. Don't forget our 100% satisfaction guarantee. ... more   less 
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