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“Quality comfort”

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Holiday Inn Express Hotel & Suites Prattville South
Ranked #5 of 15 Hotels in Prattville
Certificate of Excellence
Germany
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Quality comfort”
Reviewed April 25, 2014 via mobile

My family stayed here 4 nights while we house hunted in the area. We booked on line and their email receipt came immediately. The location is great, very quiet but 1/2 mile from dozens of restaurants. The room was perfectly clean and quiet. The breakfast was good and the gym fine. Would recommend to any traveler.

Stayed April 2014, traveled with family
Helpful?
Thank MPRanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni F, General Manager at Holiday Inn Express Hotel & Suites Prattville South, responded to this review, May 20, 2014
Thank you so much, MPRanger, for making us your home for a few days. We loved having you here while you looked for a home in our small town. We hope you grow to love it as much as we do. We appreciated the opportunity to get to know your family and look forward to having you as neighbors! You're always welcome to stop by for a cup of joe and a neighborly visit.
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142 reviews from our community

Traveler rating
    105
    29
    6
    0
    2
See reviews for
53
30
4
31
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Brampton, Canada
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 22, 2014

In Prattville to play the Rober Trent Jones courses at Capital Hill. This Holiday Inn is perfect. A couple of minutes from the clubhouse, and dining choices too many to count, within minutes of the property. The hotel itself is clean, lovely big rooms. My room had a fridge and microwave...perfect for a golf trip. Brakfast was decent. Staff were helpful and courteous. An excellent choice.

Room Tip: Nice view of the Senator course from my room.
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  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lespo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni F, General Manager at Holiday Inn Express Hotel & Suites Prattville South, responded to this review, May 20, 2014
Lespo,

Yeah! We are thrilled to hear you enjoyed your stay with us. Happy guests are the best reward. Thank you so much for allowing us to take care of you during your golf trip, and for taking the time to share your thoughts. We are so glad you found everything you needed right here by the hotel. Hope to see you again for another golf trip.
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Saint Joseph, Michigan
Level Contributor
155 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed March 29, 2014 via mobile

Just off I65 is Holiday Inn Express located in Prattville. There is nothing I can say wrong about this hotel. Friendly greeting upon arrival, quick checking, clean rooms, fast wifi, and reasonable breakfast offering. Make reservations in advance because they are always busy. Los of nearby restaurants are easily accessible.

Stayed March 2014, traveled with family
Helpful?
Thank stilts16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni F, General Manager at Holiday Inn Express Hotel & Suites Prattville South, responded to this review, April 8, 2014
Stilts16,

Thank you so much for taking the time and effort to share your experience. We always appreciate our guests' thoughts and comments. Being a Top Contributor must mean you are well traveled and have extensive hotel experience; and we appreciate you choosing to stay with us again. Repeat guests are the best!! We love getting to know our guests and taking care of them every time they are in Prattville. We appreciate your loyalty and look forward to having you again and again.
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Harrisonburg, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 11, 2014

The property looks great! While the front desk people were friendly, they could have performed better. The hotel was relatively empty and we were assigned a room next to an elevator and as we closed the door, we could hear the elevator. We requested a quieter room and the front desk person said you are the second person this afternoon to ask for a room not next to an elevator. We were given the Internet Access Code in all caps but had to return to the desk to find out it was really one capital letter and the rest were lower case. BUT, the main problem was 3 or 4 wake up calls at around 4:00 AM when we had not set a wake up call. On checkout, we were told it was a problem they caused when setting daylight savings time.

Room Tip: Ask for a quiet room away from elevator.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vangaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni F, General Manager at Holiday Inn Express Hotel & Suites Prattville South, responded to this review, March 12, 2014
Dear Vangaux,

Thank you so much for giving us the opportunity to serve you during your travels. We do strive to meet and exceed our guests' needs and expectations. Please accept our sincerest apologies for not providing an awesome experience for you. We regret the inconveniences you experienced and are truly embarrassed to have disappointed you.

Your comments and concerns are greatly appreciated; and we promise to review each issue and implement preventive measures to ensure there are no negative recurrences. Our guests' feedback is always welcome and is instrumental to our growth and improvement. We want to earn your trust and your loyalty.

We would be honored and humbled to have another chance to take care of you. Please know you are welcome to contact me directly if you would like to further discuss your stay and the possibility of coming back to let us WOW you.
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Knoxville, TN
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 20, 2014

My spouse and I were traveling through Alabama on I-59 on the way to the Gulf. We found this particular hotel based on online reviews. Some reviews mentioned that GPS was sending people to the wrong place; so we called the hotel to make sure they had rooms available and to confirm directions (Google Maps will get you to the correct place). The staff was super friendly and helpful. The hotel is fairly new and was very clean. It is right on the Robert Trent Jones gold trail, so it was nice and quiet. The rooms are spacious, the bathrooms are nice, and the beds are comfortable. The hot breakfast was nice, the only thing they could improve would be the off tasting sausage gravy. If you are anywhere in the Montgomery area and looking for a place to stay head to the Holiday Inn Express in Prattville.

Room Tip: Ask for a room with a golf course view.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank VaBelleinTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni F, General Manager at Holiday Inn Express Hotel & Suites Prattville South, responded to this review, March 12, 2014
VABelleinTN,

Thank you so much for your diligence to find us and for staying with us. We appreciate your business and your review. We strive to provide a great experience for our guests here in Prattville and are thrilled that you enjoyed yours!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trout Creek, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 30, 2014

We got off the I65 just as the ice storm was closing all the roads. The staff very kindly let us check in at 9:00AM. The hotel is new, the rooms comfortable and the staff very friendly. Vera , the breakfast attendant was great. The location is perfect to be storm stayed---the Mall and restaurants are very close. We'll definitely stop here again---storm or no storm.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kip48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni F, General Manager at Holiday Inn Express Hotel & Suites Prattville South, responded to this review, February 10, 2014
We'd be honored to have you again, Kip48...hopefully without the storm!! We are so glad you felt safe and comfortable with us during all the ice and snow. We were truly blessed to have some awesome guests during those crazy days, and it was our pleasure to help everyone make the best of an unusual situation.

Come on back for some sunny days and maybe even a lazy day at the pool.
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Hoopeston, Illinois
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 14, 2014

We stayed here one night. Spotless new facility. Very pleased with our experience here. Great TV. Very comfortable bed. Bathroom was spotless and everything was very nice. The staff was very friendly and wanted to be sure we had everything we needed. The breakfast was good. Everything was neat and filled up.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni F, General Manager at Holiday Inn Express Hotel & Suites Prattville South, responded to this review, February 10, 2014
Paula H,

Thank you so much for you taking the time and effort to share a review of our hotel and service team. We greatly appreciate you sharing your experience and allowing us to serve you during your travels.

We can't wait to have you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Prattville South

Property: Holiday Inn Express Hotel & Suites Prattville South
Address: 203 Legends Ct, Prattville, AL 36066-7895
Phone Number:
Location: United States > Alabama > Prattville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 Hotels in Prattville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Prattville South 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Prattville South is nestled quietly and conveniently next to the Robert Trent Jones Capitol Hill Golf Course less than a mile off exit 179 of I-65 in Prattville, Alabama. The hotel overlooks the golf course and has breathtaking views. All guestrooms (kings, double queens and suites) feature a microwave and microfridge, 32" LCD HD flat screen TV with DirecTV, in-room hairdryer and coffeemaker, and an iron with board. Our property features an outdoor saltwater pool, our free Express Start hot breakfast, free parking, free wi-fi throughout the hotel, 24-hour fitness and business centers. For your convenience, extensive dining and shopping options are just moments away, and Montgomery is only 15 minutes south on I-65. Wether you need to stay a week or two on business, or a night or two on your visit to or through Prattville, we would love the opportunity to fulfill your needs. ... more   less 
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