I recently booked a room for out-of-town family at this hotel. They stated the location was great and the accommodations were really nice. However, the one thing that my in-laws (who travel a lot) continued to rave about was the front desk clerk. They said his name was Jesse James, which they truly got a kick out of. They said they were greeted by the nicest, "Outlaw" ever! Ha! Both my mother and father-in-law raved about the front desk clerk. They said that he was the most helpful, and friendliest hotel clerk, they had ever dealt with. She said it was so nice to be greeted with a warm smile and for someone to explain everything. On another day, he was cleaning their room and said that his attention to detail was outstanding. They had never stayed in a hotel where the room would pass any military inspection. Finally, their last day, guess who checked them out? Yep, Jesse James! I'm not sure about the other employees who work their, but if they are anything like Jesse, you have a wonderful staff. If not, then you should hire more like him or at least let him train them on customer service! Please thank him for my parents and myself. It sure was comforting to know they were taken great care of while staying there. -- Joan R.
- Official Description (provided by the hotel):
- The Holiday Inn Express & Suites Prattville South is nestled quietly and conveniently next to the Robert Trent Jones Capitol Hill Golf Course less than a mile off exit 179 of I-65 in Prattville, Alabama. The hotel overlooks the golf course and has breathtaking views. All guestrooms (kings, double queens and suites) feature a microwave and microfridge, 32" LCD HD flat screen TV with DirecTV, in-room hairdryer and coffeemaker, and an iron with board. Our property features an outdoor saltwater pool, our free Express Start hot breakfast, free parking, free wi-fi throughout the hotel, 24-hour fitness and business centers. For your convenience, extensive dining and shopping options are just moments away, and Montgomery is only 15 minutes south on I-65. Wether you need to stay a week or two on business, or a night or two on your visit to or through Prattville, we would love the opportunity to fulfill your needs. ... more less
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