I had no problems checking in though they posted wrong credit card information when I booked room on line. Rooms were clean, comfortable bed, pillow a little flat( time to replace) breakfast good; fruit, cold cereal, waffles, biscuits, sausage, eggs, no gravy (for those who love it), yogurt. Here is my problem, at check out the front clerk made a mistake and charge twice; Double charge for one room, two nights. He told me about the mistake but informed me that he had fixed it, also that in two to three working days it would be cleared. Not so I called Prattville Motel 8 to inform them that it was STILL THERE! The clerk who made the mistake informed me to proceed to the bank and to have them call him. Oh yes I proceeded to the bank. I had to fill out a form for that double charge. He was supposed to reimburse me for that second charge since it had gone through. Employees need to be better trained in how to correct mistakes so customers don't have to take their time to go fix mistake that could have been dealt with in that moment. He did not know how to correct his mistake.
- Official Description (provided by the hotel):
- Close to Downtown Montgomery with Free Continental Breakfast Super 8 Prattville / Montgomery hotel near Robert Trent Jones Golf Trail is located off Interstate 65. Our Prattville, AL, hotel is less than 15 miles from popular attractions in Montgomery. Get a fresh start to your day with our free 8-item SuperStart breakfast bonanza and enjoy the convenience of free Wi-Fi Internet access. On a warm day, feel free to cool off in our outdoor pool. We offer non-smoking rooms for your comfort at our Prattville, AL, hotel, where kids 17 and under stay free with an adult. LOCAL ATTRACTIONS From small-town to big-city destinations, the popular attractions near our Prattville, AL, hotel deliver. If you love golf, the 1500-acre Robert Trent Jones Golf Trail offers three different courses, or play miniature golf at Emerald Falls Adventure Golf, both less than 10 minutes away. Walk around historic downtown Prattville and Daniel Pratt Historic District, devoted to the founder of the town, and spend a fun evening bowling at Bama Lanes of Prattville. Take the easy drive to Montgomery, the capital of Alabama, and visit the Rosa Parks Museum to learn about the important role played by the Montgomery Bus Boycott at the height of the Civil Rights struggle. Tour the Alabama State Capitol building and explore 19th century village life at Old Alabama Town, just 20 minutes from our hotel. See more than 600 animals at Montgomery Zoo or check out Montgomery night life in the Alley Entertainment District. If you love to shop, browse the stores at Eastdale Mall, or Eastbrook Flea Market and Antique Mall. DINING OPTIONS There are a number of restaurants near our hotel in Prattville, Alabama. Try an authentic Southern meal at Jim's Restaurant or, for Cajun specialties, go to Uncle Mick's Cajun Market & Cafe. Fat Boy's BBQ Ranch serves barbeque pork, smoked meats, beef brisket and more. Pasta Pizzeria & Grill is also nearby. ... more less
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- Also Known As:
- Super 8 Prattville
- Super Eight Prattville
- Prattville Super 8
- Prattville Super Eight