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“Typical Applebee's” 4 of 5 bubbles
Review of Applebee's

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Applebee's
Ranked #11 of 71 Restaurants in Phenix City
Cuisines: American, Bar, Pub
More restaurant details
Restaurant details
Good for: Families with children, Kids, Dining on a budget
Dining options: Dinner, Lunch, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Typical Applebee's”
4 of 5 bubbles Reviewed June 26, 2012

We found this restaurant en route of our vacation trip to South Alabama. We, typically, enjoy Applebee's. This restaurant was pretty consistant with the chain's reputation. We arrived around 3 p.m. so we were in-between lunch and dinner. Was seated pretty quickly. The waitress seemed to be trying too hard to be nice....a little overdone. However, she did tell us she sent some food back to the kitchen because she wasn't happy with its appearance. One of our choices was a baked potato...she didn't tell us that bacon, cheese, and sour cream was charged extra. We didn't find this out until after our ticket arrived. We order the 2 for $20 special..was pleased with the food. Time was reasonable in serving our meal.

  • Visited June 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Radioactive52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

Visitor rating
    10
    16
    6
    6
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Auburn, Alabama
Level Contributor
38 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“All I can say is "ugh"”
1 of 5 bubbles Reviewed April 27, 2012

Applebee's is our favorite restaurant. We had our first date there years ago and as the years have passed we've watched ups and downs. Last year to our delight, a friend met us at Applebee's in Birmingham and we noted a new menu. It was great and we've made a point of going to Applebees in Montgomery quite a bit (2 locations). Yesterday, we stopped at Applebee's in Phenix City on our way home from Columbus, GA - we'd been there numerous times before. This time, however, to begin with, there are new "kiosks" on each table, much like a tablet with a card swipe. Well, that was o.k., I guess...speeded up things?? Then our waitress came and SAT DOWN at the table with us. Comparing notes later, my husband and I both thought that maybe she was going to tutor us on the kiosk-thing. She took our order and then the wait began. While it wasn't crowded (now I understand why), our meal took a good 40 minutes to be served. My husband had time to observe a MESS under the table..fries, potatoes, rice, shall I go on? When our meal was served, mine was hot, but his orange chicken was lukewarm. A disappointment. Then at checkout we waited for our ticket. 10 minutes later the waitress showed up with the ticket, then left. We got out the card and she finally came back and said to swipe it through the kiosk. That's where the corporate Applebee's ticked me off. They automatically added 20% to the tip. It could be adjusted (are ALL people computer savvy, and what if they're not?), but a tip normally is 15%. I always adjust the tip to 20% or more for good service, less for poor service. This was a horrible experience. I hope it's not shades of things to come. Don't forget that not all seniors or everyone is computer knowledgable. We won't be back to that Applebee's.

  • Visited April 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank RetiredPilot69wife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Good meal”
4 of 5 bubbles Reviewed April 21, 2012

Good meal, resonable price. My son, daugter in law and grand-daughter enjoyed this very much with us as we celebrated their birthdays.

Visited April 2012
Helpful?
Thank littlebitcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Little Rock, Arkansas
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Prompt Service”
4 of 5 bubbles Reviewed January 3, 2012

Prompt service and good food. Excellent location.

Visited January 2012
Helpful?
Thank DeboGrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great food and service!”
5 of 5 bubbles Reviewed November 11, 2011

The rueben sandwich was really good! Also, good price on draft beer only $3! Location close to Ft Benning.

Visited November 2011
Helpful?
Thank Terry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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