I can only think the good reviews came from people who did not have an issue or did not report one. Our folio stated quiet room away from the elevator. After driving 10 hours, we checked in, unpacked, showered and were ready for bed, when a loud noise started. I called the front desk clerk who told me there was a live band playing and it was under us. We could move, but it would take us about 30 minutes to pack up and she assured us it would be okay for our second night. We were awake until the music stopped. At breakfast, we overheard there was to be another event. The clerk said we could move but not until noon. We put the DND sign on our door, only to return and the housekeeper had REMOVED it and cleaned our room as a stay over. Our rate was adjusted but not for the entire night because we did not pack up and move when the clerk said to. On an 8 day trip, all rooms at a Hilton property, this was by far the worst. Our second night was quiet but the reservation dept should never have put anyone directly over a live band.
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- Also Known As:
- Hilton Garden Inn Oxford/Anniston Hotel Oxford