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“Great stay and value - friendly staff” 4 of 5 stars
Review of Hilton Garden Inn Orange Beach

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Hilton Garden Inn Orange Beach
Ranked #5 of 20 Hotels in Orange Beach
Certificate of Excellence
Pearland, United States
2 reviews
“Great stay and value - friendly staff”
4 of 5 stars Reviewed April 21, 2014

Wonderful staff, clean room and facilities. Great access to the beach! Breakfast options were good and wait staff were better than some high end restaurants! Only complaint is the mattresses has seen better days (and nights!). Need to be replaced

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Frederick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, April 23, 2014
Frederick R,

Thank you for choosing to stay with us during your beach getaway. I am happy to hear that you had a great time with us and I will pass your compliments along to the rest of our staff. Thank you for also bringing the mattress issue to our attention, we want our guests to be comfortable and we will look into that as soon as possible. Thank you for sharing your experience with us and we hope to welcome you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,045 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Mobile, Alabama
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 20, 2014 via mobile

Took a last minute trip to the beach for Easter weekend. Ashley Dupree was able to hook us up with a room at the last minute and a beautiful room it was. The whole hotel is gorgeous and every staff member we came across was extremely friendly. Sharon was our waitress at breakfast the next day. Though it was very busy she was attentive and pleasant. We had an absolutely wonderful stay and will for sure go back again.

Stayed April 2014
Helpful?
Thank NicoleA07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, April 23, 2014
NicoleA07,

Thank you for taking the time to review your recent experience with us. I am happy to hear that you had a great time while you were here with us. Ashley and Sharon are terrific members of our team and I will pass your compliments along to them as well as the rest of our staff. We just completed our room renovations earlier this year and we are excited to hear the great feedback from our guests such as yours. Thank you for choosing to stay with us and for sharing your experience. We look forward to welcoming you back the next time that you are in the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana, United States
2 reviews
5 of 5 stars Reviewed April 19, 2014

Comfortable and clean rooms, friendly and helpful staff, nice pool, easy access to beach. Enjoyed the fresh baked cookies in the evening and the convenience of the reasonably priced bar service in the lobby. Will definitely return!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kathy_and_Bryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, April 23, 2014
Kathy_and_Bryan,

Thank you for your candid review of your recent stay with us! I am happy to hear that you had a great time and I will be sure to pass your compliments along to the rest of our staff. Our indoor bar service is a great convenience for our guests and I am glad that you were able to enjoy that during your stay as well. Thank you for choosing us for your vacation and we hope to welcome you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro, United States
2 reviews
5 of 5 stars Reviewed April 18, 2014

Excellent employees in all areas. Outstanding customer experience and very helpful in all areas. We had to add last minute rooms, including a meeting room and they were very easy to accomodate and willing to go the extra mile. I would recommend them for both a business or personal/family stay!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sally B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, April 23, 2014
Sally B,

Thank you for taking the time to review your recent experience with us. I am happy to hear that you had a great time with us and we enjoyed having you, and the rest of the group here with us as well. Outstanding customer service is our number one priority and I am glad that we were able to deliver. I will pass your compliments along to the rest of our staff, and we all hope to welcome you back in the near future! Thank you again for sharing your experience and we wish you safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange Beach, Alabama
1 review
4 of 5 stars Reviewed April 17, 2014

Great spot right on the beach. The staff was very friendly and allowed us to check in early. Rooms are very clean and comfortable. It is a smaller hotel, but that's good, not so crowded by pool and the beach.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Marc C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, April 22, 2014
Marc C,

Thank you for choosing to stay with us during your recent visit to the Gulf Shores and Orange Beach area. I am happy to hear that you had a great time and I will pass your compliments along to the rest of our staff. We appreciate you sharing your experience and we look forward to welcoming you back next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasant Hill, California
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 15, 2014

Clean, perfect hotel for families. Most of the staff was good. Initially the front desk at check in would not help find our rewards, so we then were charged for breakfast (later taken off) but 2x then finally got someone else to help. Awesome pool, kept warm enough for my little guys to swim also So so close to the beach beautiful views from any room I think. Great food for breakfast also! Let me warn you the pool says it closes at 10. People swam til after midnight and by 8 in the morning. All in alll a nice place to stay.

Room Tip: It is in a square so I think all rooms unless directly facing the ocean are equal!
See more room tips
  • Stayed April 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank rachellenjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, April 17, 2014
Rachelle F,

Thank you for choosing to stay with us during your recent vacation to Gulf Shores and Orange Beach! I am glad to hear that you had a great time with us and thank you for sharing your experience. Also, thank you for bringing to our attention that some of our guests are not adhering to our pool hours, we will certainly address this with our staff to be more attentive to the pool area after hours.

Thank you again for sharing your experience with us and we hope to welcome you and your family back in the near future! Until then, we wish you safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dahlonega
Level Contributor
8 reviews
5 of 5 stars Reviewed April 5, 2014 via mobile

Great place to stay! I locked myself out of the room. The staff quickly assisted me! Clean nice rooms! The pool was heated! The beach access couldn't of been easier! We didn't eat there but the food smelled good. They even let me have a late checkout!

  • Stayed April 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank golden42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, April 7, 2014
golden42,

Thank you for choosing to stay with us on your trip to the Gulf Shores and Orange Beach area. I am happy to hear that you had a great time with us and thank you for sharing your experience. I am glad that they were able to quickly let you back into your room and I will pass your compliments along to the rest of our staff.

Thank you for taking the time to review your recent experience with us and we hope to welcome you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Orange Beach

Property: Hilton Garden Inn Orange Beach
Address: 23092 Perdido Beach Blvd, Orange Beach, AL 36561-3000
Phone Number:
Location: United States > Alabama > Orange Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Orange Beach
#4 Family Hotel in Orange Beach
#4 On the Beach Hotel in Orange Beach
#4 Romantic Hotel in Orange Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Orange Beach 3*
Number of rooms: 137
Official Description (provided by the hotel):
From the moment you walk into our lush lobby – decorated in shades of green, with breezy curtains and paper lanterns that look as if they could float into the sunny summer sky, you’ll discover why our guests return to Orange Beach again and again. Our focus is on your family, and giving you everything you need to create unforgettable memories, from our convenient setting to our luxurious pools and hot tubs, comfortable rooms and hospitable service 24 hours a day. We’re committed to making your Orange Beach vacation one to remember, so be sure to introduce yourself and ask for anything you need to make your stay better. Our spectacular views and convenient location near Orange Beach and Gulf Shores, Alabama, also make our beachfront hotel a perfect place to host weddings, reunions or corporate events. We offer equipment rentals and complimentary amenities to maximize your meeting. With hot, made-to-order breakfast and limited lunch from our Garden Grille Cafe, a lobby bar and poolside tiki bar, free Wi-Fi and 24-hour business and fitness centers – not to mention that view – there’s really no reason to leave our Orange Beach Alabama hotel. But if you decide to get out, we’re centrally located near dining, entertainment, shopping and watersports. You can try anything from parasailing to paddle boarding just outside our doors. We want to help you get to know Orange Beach and fall in love with this remarkable destination for business and leisure travel. So tell us what you like to do, and we’ll tell you where to find it. We’re located near major local attractions in Gulf Shores, Alabama and Orange Beach, Alabama including Tanger Outlet Mall, The Wharf at Orange Beach, Waterville USA, Gulf State Park and Gulf Islands National Seashore. A garden’s path can take you anywhere. Start here. ... more   less 
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Also Known As:
Hilton Garden Inn Orange Beach Beachfront Hotel Orange Beach
Hilton Orange Beach
Hilton Garden Beachfront Inn Orange Beach
Orange Beach Hotels
Orange Beach Hilton

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