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“great get away”

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Hilton Garden Inn Orange Beach
Ranked #5 of 20 Hotels in Orange Beach
gulfport, ms, United States
1 review
“great get away”
Reviewed February 13, 2014

my husband and i had a wonderful time at gulf shore al HGI. this is a wonderful area for relaxation and the hotel is so well-staffed, clean, and eager to assist you. Surrounding sites of all types are available to entertain you.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Billie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, February 19, 2014
Billie R,

Thank you for taking the time to review your recent experience with us. I am happy to hear that you had a great time and I will pass your compliments along to the rest of our staff. We have a great staff and we want to ensure that you have a memorable experience. We hope to welcome you back the next time that you are in the area, perhaps when it's a little warmer to be able to enjoy the outdoors a little more. Thank you again for your review and we wish you safe travels.
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1,268 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
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English first
Peoria, Illinois
Level 4 Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 11, 2014

Staff friendly and efficient...want a side chair for your room? ..delivered 5 minutes later. during ice storm of 2014, kitchen team looked to freezer/frig and came up with two days of meals..including lunch and dinner! Monthly rate in off season best in Orange Beach which includes great breakfast!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, February 19, 2014
William M,

Thank you for sharing your experience with us! We are always excited to welcome you to our hotel every year to stay with us for a few months as your "home away from home" and we are happy to hear that you had a great time as well. I will pass your compliments along to the rest of the staff. We hope that you had safe travels back home and we look forward to seeing you again next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geismar, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 11, 2014

This was the best couple retreat I have been on. The sunrise gave me hope of a better day, sounds of the ocean assured me of how blessed I am, and smell of the ocean water healed my soul. My spirit was lifted after four years of medical suffering. I feel alive again. The simple things in life really matters. It was really beautiful. If you ever get an opportunity please visit. JUST LIVE.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Donna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, February 12, 2014
Donna C,

Thank you for sharing your recent experience that you had with us during your couples retreat. We enjoyed having everyone here with us and we are happy to hear that you had such a great experience. I will pass your kind words along to the rest of our staff as well. We hope to welcome you and the rest of the couples back in the future. Thank you again for sharing and we wish you safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, United States
1 review
Reviewed February 10, 2014

I took my family along with me for a business trip. The hotel staff is extremely pleasant, helpful, and kind. The breakfast is outstanding! My kids really enjoyed the pool area and my wife enjoyed the hot tub. The room was perfect for our needs. There's also a private walk to the beach for easy access. There was some construction occurring but it was well contained and didn't bother us to the least. Even the construction workers were kind.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joshua J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, February 12, 2014
Joshua J,

Thank you for sharing your recent experience that you and your family had with us on your business trip. I am happy to hear that everyone had a great time and that you all were able to enjoy our amenities as well. The swim through, heated pool is a guest favorite as well as the hot tub for a relaxing vacation. I am also happy to hear that our construction did not bother you or inconvenience you as we have tried our best to keep this at a minimum. Thank you again for your review and for choosing to stay with us! We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro, Tennessee
Level 4 Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 8, 2014

This is a great location near beach type attractions but not too busy. It is on the beach, and has an indoor/outdoor pool and hot tub. The staff is friendly and accommodating. There are several price packages depending on whether or not you want breakfast included. The breakfast is a variety of breakfast foods at a hot buffet or you can order your own omelet. They also have pasties, muffins, and yogurt. Good choice for couples or families with kids.

Room Tip: You want to be on beachside if possible with balcony overlooking the Gulf.
See more room tips
  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darrell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, February 12, 2014
Darrell S,

Thank you for your review of your recent stay with us. I am happy to hear that you had a great time with us and I will pass your compliments along to the rest of our staff. The breakfast option is always a great choice since we have so many different options to choose from for such a reasonable price. Thank you again for your review and we look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 5, 2014

The hotel itself is what you expect from a Hilton Garden Inn. Clean, spacious, updated. On the beach was a definite plus. It's the quality of service that sets this hotel apart. As someone who travels about 20 weeks a year for business, I've seen many levels of customer service and guest care. The staff at Hilton Garden Inn at Orange Beach far exceeds my expectations! I stayed during a rare and unexpected ice storm and everything was closed, roads and bridges, stores, restaurants - everything for 2 days. The staff here went above and beyond to take care of us, feed us, even entertain us. The staff was just as stranded as the guests were yet they always smiled and remained friendly even though they were obviously worried about their own families. A real family and caring group. This will be my hotel of choice when I'm in the Gulf Shores AL area.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Leesa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, February 12, 2014
Leesa H,

Thank you for taking the time to share your recent experience with us! We updated our lobby and common areas in April of 2013 and we are almost completed updating our guest rooms. We are very excited and I am happy to hear that you like it!

We have a fantastic team and I will pass along your compliments to them. We tried to make everyone as comfortable and safe as possible during the ice storm by not having our guests on the roads unnecessarily. Our goal is to make this your "home away from home" and we hope to welcome you back soon! Hopefully, when the weather is warmer with no ice storms in sight.

Thank you again for sharing your experience with us and we look forward to welcoming you back to our hotel the next time that you are in the area. Safe travels.
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West Monroe
2 reviews
Reviewed February 5, 2014

Booked this place at the last minute; staff extremely accommodating and very friendly. The breakfast is wonderful! You can order omelettes, french toast and wafflers along with a buffet! We would definitely visit this location again!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie M, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review, February 12, 2014
Pamela M,

Thank you for your candid review of your recent experience with us. I am very happy to hear that you had a great time and were able to enjoy some of our amenities as well. We have a great team and I will pass your compliments along to them. Be sure to keep us in mind the next time that you come to visit and we would love to welcome you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Orange Beach

Property: Hilton Garden Inn Orange Beach
Address: 23092 Perdido Beach Blvd, Orange Beach, AL 36561-3000
Phone Number:
Location: United States > Alabama > Orange Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Orange Beach
#4 Family Hotel in Orange Beach
#4 Romantic Hotel in Orange Beach
#5 On the Beach Hotel in Orange Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Orange Beach 3*
Number of rooms: 137
Official Description (provided by the hotel):
From the moment you walk into our lush lobby – decorated in shades of green, with breezy curtains and paper lanterns that look as if they could float into the sunny summer sky, you’ll discover why our guests return to Orange Beach again and again. Our focus is on your family, and giving you everything you need to create unforgettable memories, from our convenient setting to our luxurious pools and hot tubs, comfortable rooms and hospitable service 24 hours a day. We’re committed to making your Orange Beach vacation one to remember, so be sure to introduce yourself and ask for anything you need to make your stay better. Our spectacular views and convenient location near Orange Beach and Gulf Shores, Alabama, also make our beachfront hotel a perfect place to host weddings, reunions or corporate events. We offer equipment rentals and complimentary amenities to maximize your meeting. With hot, made-to-order breakfast and limited lunch from our Garden Grille Cafe, a lobby bar and poolside tiki bar, free Wi-Fi and 24-hour business and fitness centers – not to mention that view – there’s really no reason to leave our Orange Beach Alabama hotel. But if you decide to get out, we’re centrally located near dining, entertainment, shopping and watersports. You can try anything from parasailing to paddle boarding just outside our doors. We want to help you get to know Orange Beach and fall in love with this remarkable destination for business and leisure travel. So tell us what you like to do, and we’ll tell you where to find it. We’re located near major local attractions in Gulf Shores, Alabama and Orange Beach, Alabama including Tanger Outlet Mall, The Wharf at Orange Beach, Waterville USA, Gulf State Park and Gulf Islands National Seashore. A garden’s path can take you anywhere. Start here. ... more   less 
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Also Known As:
Hilton Garden Inn Orange Beach Beachfront Hotel Orange Beach
Hilton Orange Beach
Hilton Garden Beachfront Inn Orange Beach
Orange Beach Hotels
Orange Beach Hilton

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