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“Reasonable Beach Hotel”

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Hampton Inn & Suites Orange Beach
Ranked #3 of 19 Hotels in Orange Beach
Certificate of Excellence
Reviewed July 9, 2014

This hotel is very nice, nice breakfast, nice rooms, ample parking, location is very convenient and walking distance to restaurants, drug store, and grocery store. Pool area is nice, tiki bar on the beach, beach chairs and umbrellas. Fitness center and laundry room!

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach, responded to this reviewResponded July 10, 2014

Thank you so much for taking the time to review your recent stay at the Hampton Inn and Suites in Orange Beach, AL. We are so thrilled to hear that you enjoyed your stay with us and found our location to be convenient to shops and restaurants. We hope that you created some fond memories while staying with us, enough that you will return in the future.


Warm Regards,

Lori M. Gordon
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,038 - 1,044 of 1,710 reviews

Reviewed July 8, 2014 via mobile

On the way back home to Texas from Florida we stopped at the Hampton in orange beach for 1 night. I have to say I wished we could have stayed longer. The room was nice and cold, the beach was a treat. The pool was nice and my kids enjoyed the beach balls and sprinkler things on the edge of the pool. The free breakfast was great many options, and the staff kept constantly checking and filling everything to make sure everyone had enough. In addition, it was close to restaurants, stores, and the marina where our family enjoyed activities. We will indeed return and enjoy a longer stay at the Hampton! !

Stayed: July 2014, traveled with friends
1  Thank arasel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Mangager at Hampton Inn & Suites Orange Beach, responded to this reviewResponded July 10, 2014

We are so happy to hear that you and your family enjoyed your short stop at the Hampton Inn and Suites in Orange Beach, AL. Thank you for noticing our staff working hard to keep replenishing the breakfast. We will definitely pass on your kind words to celebrate their success. We appreciate you for taking the time to review your recent stay and hope that you get a chance to stay longer next time.


Warm Regards,

Lori M. Gordon
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2014

Really nice hotel with terrific beach access. We stayed in an ocean view room the first week of June and couldn't have been happier. There was a problem with the reservation when we arrived but the front desk staff made it right immediately! We really appreciated their kindness. Breakfast was good. Someone was always sweeping or mopping so the lobby always looked clean - there never was sand or water all over the floor which you would expect with so many people coming in and out from the beach to the hotel and back again. There are restaurants and a CVS across the street (and there is a light and walkway so it's a safe cross.) Overall, I would definitely recommend this hotel and stay there again.

  • Stayed: June 2014, traveled with family
    • Value
    • Sleep Quality
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Thank cb6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach, responded to this reviewResponded July 10, 2014

Thank you so much for taking the time to review your recent stay at the Hampton Inn and Suites in Orange Beach, AL. We could not be happier to know that you were happy with your stay. I agree that we are in a convenient location across the street from restaruants and grocery stores. I will be sure to pass on your kind words to our teams so that we can celebrate a job well done.
Thank you so much for noticing our hard work. We appreciate your business and hope you return soon.


Warm Regards,

Lori M. Gordon
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2014

After an attempted overcharge of almost 600 dollars, we called the national number and they were able to fix the amount back to our original reservation. But if I didn't have my reservation confirmation printed to show them, I don't know if it would have been fixed so quickly.

We arrived to a toilet that wouldn't flush and a brown stained comforter. Both were fixed quickly after two phone calls to the front desk.

On the morning we were to check out, we had a call from the front desk saying we owed an additional 36 dollars, but could not tell me why. When I went to the front desk, they said there had been a "math error" when we first checked in and so that is why we owed the extra charge. I called the national number and they said the hotel "would eat the cost" of the mysterious overcharge.

We had a great time at the beach and the location of the hotel could not be better. The staff, as everyone says, is very friendly.

The pool was smaller than it looks online but it was a very nice pool. The pool closes at 10pm, which seemed a little early. The breakfast was okay. They feed a lot of people so it couldn't taste perfect. Breakfast between 7am and 9am tasted better than breakfast around 10am.

The rooms were comfortable but did not have a microwave or fridge.

We wanted to pay for our stay in cash, but my credit card was charged for one night and a amenities charge anyway.

Room Tip: Ask for a room with a microwave and fridge if that is important to you.
  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank smh444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach, responded to this reviewResponded July 10, 2014

Thank you so much for taking the time to review your recent stay at the Hampton Inn and Suites in Orange Beach, AL. We appreciate your concerns and for bringing these items to our attention. I have shared your review with our Chief Engineer and Excutive Housekeeper so that they can use your comments as a tool to retrain our teams to ensure that issues like this do not continue to happen.
We are happy that we were able to resolve your issues while you were here and hope you get a chance to come back and see us in the future.


Warm Regards,

Lori M. Gordon
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2014

My family and I enjoyed the comfort of the room and the amenities of the hotel during our trip to the beach. The breakfast was wonderful. The pool and beach were inviting. We felt very welcomed by all of the staff at every encounter.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Melissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach, responded to this reviewResponded July 10, 2014

Thank you so much for taking the time to review your recent stay at the Hampton Inn and Suites in Orange Beach, AL. We are thrilled to hear that you enjoyed your stay with us and found our beach and pool to be inviting. I look forward to passing on your kind words to our staff so that we can celebrate a job well done. We thank you for your business and hope to see you again in the future.



Warm Regards,

Lori M. Gordon
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2014

Had a great experience at the Hampton Inn. Great location for easy access to food and supplies. The private beach was nice even being close to other beach hotel areas. The hotel was very clean. Staff was very friendly and helpful with ideas of what to do. The food quality was good as well. Only thing would have been nice is to have a refrigerator in every room.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Christy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach, responded to this reviewResponded July 10, 2014

Thank you so much for taking the time to review your recent stay at the Hampton Inn and Suites in Orange Beach, AL. We are so happy to hear that you enjoyed your stay with us and found our private beach to be what you were looking for. We understand that not having a refrigerator in your room may be frustrating which is why we are in the process of placing microwaves and refrigerators in all of our rooms. We hope that you will come back to see us in the future and appreciate your comments.


Warm Regards,

Lori M. Gordon
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014

Our family stayed here for a Christmas time vacation. 99% of the staff were cheerful and did a great job, from front desk to cleaning staff. The exception was some of the breakfast staff did not meet good hygiene standards--did not wash hands after being in the bathroom. But other hotel staff seemed to go out of their way to be helpful. Marie at the front desk was exceptional and did a good job!!!!
There is a nice variety of foods provided at the free breakfast, but the staff production fell short. E.g., the oatmeal in the heated pot was not cooked----at 9:30 a.m. still dry oats floating in water. I think a lot of good planning went into the concept of what was to be provided, but the kitchen just needed to be managed better.
But other than that, there are many many good things about this hotel. Besides the overall attitude of helpfulness from the staff, the facility is attractive, convenient to get to, and located on the beach. The pool was great for the kids to use when it was too cold to go on the beach.
The kitchen situation can easily be remedied. And we definitely plan to stay at this facility again.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pamjmarsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach, responded to this reviewResponded July 6, 2014

We could not be happier to hear that after several months you still remember the time that you spent at the Hampton Inn and Suites in Orange Beach, AL. We are so thrilled to know that you have not forgotten about us and have plans to come back and visit. I look forward to passing on your kind words to our team so that we can celebrate another happy guest. In regards to breakfast, we hope that when you return you will notice the changes that we have made, including some new smiling faces and a variation of entrees.

Warm Regards,


Lori M. Gordon
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Orange Beach

Address: 25518 Perdido Beach Blvd, Orange Beach, AL 36561-6100
Phone Number:
Location: United States > Alabama > Orange Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Orange Beach
#1 Business Hotel in Orange Beach
#2 Family Hotel in Orange Beach
#3 On the Beach Hotel in Orange Beach
Price Range: $134 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Orange Beach 2.5*
Number of rooms: 160
Official Description (provided by the hotel):
At the Hampton Inn & Suites Orange Beach Hotel, we want to show you what Alabama’s Gulf Coast is all about. When you experience the Southern hospitality and scenic beauty of our everyday life, you’ll get to know the real Alabama. So come on in, y’all, the water’s fine. And you can see it the moment you walk into our open, stylish lobby. You’ll feel at home as soon as you get here, where shades of coral, natural driftwood and ocean-themed artwork lead you right onto our beachfront pool deck and beyond to our white sand shores. Everything about this place bubbles over with happiness, and that’s just how we want you to feel throughout your stay. From a friendly smile at our Front Desk to the whimsical paintings and photographs lining our halls, the color and wonder invite you to make memories you’ll never forget. At our Orange Beach hotel, opportunities for fun stretch as far as the horizon. Whether you’re enjoying the view from your beachfront balcony, soaking up the sunshine on our expansive deck overlooking the Gulf of Mexico or making a splash in our indoor/outdoor pool and hot tub, there’s no better place to turn moments into memories. If you venture off property, there’s lots to see and do in our little piece of paradise. You’ll find superior shopping, delectable dining, and rave-worthy recreation just minutes from our hotel in Orange Beach. Just ask any member of our hospitable team to let you in on our local secrets. We love pointing people toward what makes them happy. We are centrally located near the best restaurants, nightlife and major attractions including The Wharf at Orange Beach, Tanger Outlets and Waterville USA. You can also visit historic Fort Morgan just a short drive away from our free, covered parking lot. Our commitment to extraordinary hospitality makes us mindful of the little things, because we know the little things add up to one big, wonderful experience. Friendly service and exceptional amenities are the foundation of our 100% Satisfaction Guarantee. ... more   less 
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Also Known As:
Hampton Inn & Suites Orange Beach/Gulf Front Hotel Orange Beach
Hampton Inn And Suites Orange Beach/Gulf Front

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