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“Beach Vacay with a friend”

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Hampton Inn & Suites Orange Beach
Ranked #2 of 20 Hotels in Orange Beach
Certificate of Excellence
louisiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beach Vacay with a friend”
Reviewed August 12, 2013

This hotel is fairly new and has really good beachfront view rooms. The pool area could be better, was not impressed. Also, there are no mini fridge's or microwaves in most rooms. Now, with that being said, the room was clean(which is a must), the staff was very friendly and helpful, and access to the beach was super easy. You will not be disappointed if you stay here- I would def. recommend!!

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank jkherron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach, responded to this review, August 14, 2013
Thank you so much for taking the time to review your recent stay at the Hampton Inn and Suites in Orange Beach, AL. We are so happy to hear that you and your friend enjoyed your stay with us. We understand the frustration of not having a microwave and refrigerator in the room and that is actually something that we are currently working on, so hopefully next time you come to see us we will have more rooms with the fridges and microwaves. Again, thank you for your review and we look forward to seeing you again soon.

Kindest Regards,

Lori M. Gordon
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,652 reviews from our community

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    388
    121
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    35
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (374)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
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English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 11, 2013

Well to start, the room was hot when we got there and smelled like an indoor pool. Shortly after we got into our room the fire alarm went off not once but twice. The second night after 3 calls they final showed up at 10 pm to fix our a/c. To top it off they over charged us $350 for a night we canceled in advance. So many things went wrong it became running joke. I have no idea how this place was rated so high. They must write reviews themselves! This was a dump! Oh and the breakfast was nasty! I would never stay here!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Sdearmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach, responded to this review, August 14, 2013
Thank you very much for taking the time to review your recent stay at the Hampton Inn and Suites in Orange Beach, AL. We hate to hear that you encountered a bad stay and wish that we could have turned things around for you while you were here. If you wish to discuss your stay in further detail I would love to correspond with you via email or the telephone. I can assure you that our responses here on trip advisor are written by actual guests and that is the reason that I am so concerned with your bad experience. Below you will find my contact information and I hope to hear from you soon.

Kindest Regards,

Lori M. Gordon
Assistant General Manager
lori.gordon@hilton.com
251-923-4400
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaumont
Level 4 Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 7, 2013

Stayed August 2 - 4. Arrived at hotel 1pm were able to check into room right away. Hotel is nice, clean, fresh. Our room was a side view balcony room extremely quiet. Breakfast was good with lots of choices. Staff were all attentive and friendly. No complaints whatsoever! Will definitely be back.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach, responded to this review, August 14, 2013
We are so happy to hear that you enjoyed your stay at the Hampton Inn and Suites in Orange Beach, AL. I look forward to passing on your kind words to our staff, they will be excited to hear that they made another guests happy. Thank you so much for taking the time to review your recent stay and we hope that you get an opportunity to come back and see us again in the near future.

Kindest Regards,

Lori M. Gordon
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, AL, United States
1 review
Reviewed August 6, 2013

If you want to enjoy the beach at Orange Beach, AL without the hassles of renting a condo, the Hampton Inn there is awesome. Great staff. Convenient. We have stayed there 4 or 5 times and we always leave satisfied.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach, responded to this review, August 8, 2013
We are so happy that you enjoyed your stay with us. Are you a Hilton honors member? If not, you should consider enrolling next time you are here with us to earn points towards free stays. Thank you so much for your kind words and your business and we hope to see you again soon.


Kindest Regards,

Lori M. Gordon
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga
Level 4 Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 6, 2013

Centrally located, nice beach, great service by beach attendant, good breakfast choices, friendly staff but no refrigerator in room for perishable food you might be traveling with. There is no restaurant and only a Tiki Hut bar that sells frozen drinks and beer but no wine. During our three night stay we were promised a portable fridge but it never came.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank papajimbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach, responded to this review, August 8, 2013
Thank you so much for taking the time to review your recent stay at the Hampton Inn and Suites in Orange Beach, AL. We are happy that you enjoyed your stay with us and apologize that you did not get the refrigerator that you requested. We only have a handful of refrigerators that we are able to loan out, however we hope that you get an opportunity to come back and see us again soon. We have plans on adding refrigerators and microwaves to more of our rooms. Thank you again for staying with us and we hope to see you again soon.

Kindest Regards,

Lori M. Gordon
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brooklyn
Level 4 Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 31, 2013

we stood there in this Hampton for a Saturday nite the price was a little high but worth it, the staff was very nice and the room was very clean and bed was soft breakfast was included. i would stay there again, has a beach on one side dinning across the street another good place

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ant0923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach, responded to this review, August 1, 2013
YAY! We are so happy to hear that you enjoyed your stay with us and found our hotel to be accommodating. The beach is beautiful and looks like you were here on one of the few days that it did not rain, so that is even better. We appreciate you taking the time to review your stay and hope that you get an opportunity to come back and visit us again in the future.


Kindest Regards,

Lori M. Gordon
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed July 31, 2013

Although the hotel was on the beach and it was during the summer season, the price was too high for the quality of room. We had two queen beds and the hotel looked as though it was another type hotel before Hanpton Inns bought it. It didn't really look like a traditional Hampton Inn. the quality of breakfast was not up to par either. The staff was wonderful though.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Martha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonOB, Assistant General Manager at Hampton Inn & Suites Orange Beach, responded to this review, August 1, 2013
Thank you for taking the time to give us your feedback about your recent stay at the Hampton Inn and Suites in Orange Beach, AL. We are happy that you found our staff to be friendly, but we hate to hear that you do not feel like your stay was worth the money. The Hilton Garden Inn is our sister property that is a couple miles from us may be more of what you were looking for. We do hope that you get an opportunity to visit Orange Beach again in the future and if you do I encourage you to give us another shot or try the Hilton Garden Inn.


Kindest Regards,

Lori M. Gordon
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Orange Beach

Property: Hampton Inn & Suites Orange Beach
Address: 25518 Perdido Beach Blvd, Orange Beach, AL 36561-6100
Phone Number:
Location: United States > Alabama > Orange Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Orange Beach
#1 Business Hotel in Orange Beach
#2 Family Hotel in Orange Beach
#2 On the Beach Hotel in Orange Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Orange Beach 2.5*
Number of rooms: 160
Official Description (provided by the hotel):
At the Hampton Inn & Suites Orange Beach Hotel, we want to show you what Alabama’s Gulf Coast is all about. When you experience the Southern hospitality and scenic beauty of our everyday life, you’ll get to know the real Alabama. So come on in, y’all, the water’s fine. And you can see it the moment you walk into our open, stylish lobby. You’ll feel at home as soon as you get here, where shades of coral, natural driftwood and ocean-themed artwork lead you right onto our beachfront pool deck and beyond to our white sand shores. Everything about this place bubbles over with happiness, and that’s just how we want you to feel throughout your stay. From a friendly smile at our Front Desk to the whimsical paintings and photographs lining our halls, the color and wonder invite you to make memories you’ll never forget. At our Orange Beach hotel, opportunities for fun stretch as far as the horizon. Whether you’re enjoying the view from your beachfront balcony, soaking up the sunshine on our expansive deck overlooking the Gulf of Mexico or making a splash in our indoor/outdoor pool and hot tub, there’s no better place to turn moments into memories. If you venture off property, there’s lots to see and do in our little piece of paradise. You’ll find superior shopping, delectable dining, and rave-worthy recreation just minutes from our hotel in Orange Beach. Just ask any member of our hospitable team to let you in on our local secrets. We love pointing people toward what makes them happy. We are centrally located near the best restaurants, nightlife and major attractions including The Wharf at Orange Beach, Tanger Outlets and Waterville USA. You can also visit historic Fort Morgan just a short drive away from our free, covered parking lot. Our commitment to extraordinary hospitality makes us mindful of the little things, because we know the little things add up to one big, wonderful experience. Friendly service and exceptional amenities are the foundation of our 100% Satisfaction Guarantee. ... more   less 
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Also Known As:
Hampton Inn & Suites Orange Beach/Gulf Front Hotel Orange Beach
Hampton Inn And Suites Orange Beach/Gulf Front

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