Marriott, one of the best names in the Hotel Business, someone needs to go and straiten out this place. I was on a golf trip with seven other guys for the Robert Trent Jones Golf Trail, we stayed at three Marriott hotels which I will also review separately, both of the others are true Marriott Hotels with high standards.
It seems to be run by college students which is not all bad if they had some training and had a clue about what they should be doing, but they did not. the outside bar had six kids operating a six seat bar and service to the pool area. I felt sorry for them they were running around and had no clue what to do, manager never saw one.
the same thing was true in the restaurant, what a mess, if it were not for the kitchen staff as the food was very good it would have been a nightmare.
When I inquired about how bad it was from some of the staff they said the Food AND Beverage manager was in the hospital, when I asked how it was when she was here they said it was "THE SAME", no training and guest always complaining.
Stay away from this hotel.
- Official Description (provided by the hotel):
- Overlooking the award-winning Robert Trent Jones Golf Trail, Auburn Marriott Opelika Hotel & Conference Center at Grand National is on par with the nation's most distinctive facilities and accommodations. Nestled on 2,000 acres of lakefront countryside, our Auburn hotel's exceptional golf and business retreat is located in the quaint, historic town of Opelika. Our property is situated on the shores of Lake Saugahatchee, offering a peaceful and serene atmosphere and featuring access to 54 holes of championship golf. Escape from ordinary hotels in Auburn, AL and indulge in our spacious guest rooms with complimentary high-speed Internet access and stunning views from your own private balcony. Guests love our swimming pools, fitness center, and on-site dining options. ... more less
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- Also Known As:
- Marriott Auburn Opelika At Grand National Hotel Opelika
- Marriott Opelika
- Opelika Marriott