I am a platinum elite member of IHG. I am so glad this HI property was not my first experience with HI or I would never have set foot in another one.
Upon my arrival I was informed that there was one only remaining room and due to the cost I might not want the room. I presented my platinum card and the hotel clerk began to relate a story about his manager telling him to raise the rate on the remaining six rooms to $250 per night, but the clerk informed me that he did have leeway to negotiate .
please realize at this time I still had not been greeted as an IHG rewards club member nor a platinum member.
I was astonished that price gouging tactics had occurred to five other guests staying at this property and I could have had the same tactic used on me. I asked the clerk what the price would be. He quoted the price, and I was not given the lowest rate, but after he informed me that another HI would be a two hour drive I decided to pay the price quoted. I was not offered any amenities by the clerk upon check-in and upon checked out the following morning I was not recognized by name.
- Official Description (provided by the hotel):
- The newest addition to Opelika Auburn, is the Holiday Inn Express Hotel & Suites Opelika-Auburn, Alabama! We are conveniently located on I-85 at exit 58, just a short drive to downtown Auburn and Opelika. With our world class service and many Opelika-Auburn businesses, restaurants and attractions within minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Opelika-Auburn! This state-of-the-art hotel features special in-room amenities such as free wireless high-speed Internet access and 32 flat panel LCD TVs. We offer a variety of room types and suites to suit all travelers. Whether you are staying with us for business or pleasure, take time to relax and enjoy our indoor whirlpool, outdoor pool, business center, wireless Internet access in all public areas and fitness center. Take advantage of some of our convenience amenities such as our guest laundry and complimentary Smart Start breakfast bar. Points of interest: Companies: Benteler, Donaldson, Briggs and Stratton, Gambro, Mando Hospitals: East Alabama Medical Center Universities: Auburn University AU Local attractions: Robert Trent Jones Golf Trail, Auburn Softball Complex, Chewacla State Park, Jordan Hare Stadium Stay Smart at the Holiday Inn Express and Suites Opelika-Auburn. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Opelika Auburn