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Holiday Inn Express Hotel & Suites Opelika Auburn
Ranked #7 of 17 Hotels in Opelika
Reviewed July 22, 2014

I have stayed at quite a few hotels, and let me tell you, this one is TOP NOTCH! the breakfast is typical, not really impressive, but it is free. The room was just down right great. Stay here and be happy!

  • Stayed: July 2014, traveled on business
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1  Thank bsf80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 - 55 of 166 reviews

Reviewed July 6, 2014 via mobile

Clean room, good value, hot breakfast, Truck Parking available alongside street. PET FRIENDLY BUT A HIGH FEE OF $50 FOR 2 DOGS. SHOULDN'T HAVE A FEE AT ALL IF YOUR DOGS ARE PROVEN TO BE WELL BEHAVED. Good location! Nearby restaurants and every other creature need. FOR THOSE Whom Love Movies, there is a movie theater next door. Will stay again if in area. Shower pressure is adequate but not powerhouse like I usually require. Friendly staff ends this review!

Stayed: July 2014, traveled on business
Thank yaacovlev7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2014

We had a group of ladies staying here for a tennis tournament and the Staff went out of there way to help us and see to our every want and need. The housekeeping staff was very efficient cleaning up our rooms and went as far as to leave personal notes to us on the desk. Everyone there was very friendly and spoke to us each and every time they saw us. The hotel lobby was always clean and the location was perfect for our tournament. They had a wonderful selection for breakfast. The pool area and hot tub was always clean. Kiddo's to the Staff of Holiday Inn Express: Brittany, Terri, Ben, Katie and Tameka and everyone else that made our weekend one of the best!!

  • Stayed: May 2014, traveled with friends
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2  Thank firsttime4Hawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014

Too many alternatives in this area to trust that these people will get their act together. Terrible service on check in set the tone. Two employees at desk. One chatting while trying to help the lady in front of me who did not know the name of the person that made her reservations. The other desk person totally ignored us while distracting her colleague about a form she was working on. When the one working employee finally checked us in we were informed that there were no carts available. They were all being used by one guest who was "moving out" after living here for a year. When I commented that was terrible service she shrugged her shoulders. She did say she would call someone to help after I said they just earned a zero. The offer was not made in a friendly tone. Dirty halls. Nice room but no network channels on TV and terrible snowy picture that apperently can't be fixed.

  • Stayed: May 2014
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1  Thank ric014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this reviewResponded June 16, 2014

Dear ric014,

Thank you for taking the time to review our hotel. It is unfortunate to hear that not all aspects of our facility were able to meet your expectations. I apologize for any inconvenience you may have experienced, specially during check in.

We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information.

I look forward to hearing back from you very soon.

Sincerely,

Faith R
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2014

We stopped here for one night on the way home from vacation. I had wanted a room with a couch or a second bed since we have kids, but the hotel was full and only had one King room left. The two men working quickly checked to see if there was a roll away bed available and brought it down by the time my husband walked in with the kids. The room was very clean, as was the rest of the hotel we saw. We didn't use the recreation facilities, but we did pass by them. The pool looked very clean, as did the spa. The breakfast was standard Holiday Inn food - cinnamon rolls, cereals, breads, pancakes, sausage, gravy, etc. Much better than most other free breakfasts. Every staff person we encountered was nice and helpful. It was an excellent value for the price of the room. We would definitely stay here again.

  • Stayed: May 2014, traveled with family
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Thank ishmael28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2014

Nice breakfast with fresh well prepared food, clean hotel, great staff all you would expect from a Holiday Inn and the price is always right. The hotel was very busy with a wedding and a baseball tournament with several teams but the staff handled the flow well.

  • Stayed: April 2014, traveled solo
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Thank SiNeef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2014 via mobile

We decided to stay here for a family wedding in Auburn and we are very happy with the nice staff, good breakfast choices and large clean rooms. It's close to Auburn and places we needed to be at for celebration festivities without staying in a "worn and torn" hotel Auburn is full of. Many people who are with the group are not happy with their choice to stay in Auburn. Coming back in the future; we will choose this Holiday Inn for sure.

Stayed: May 2014, traveled with family
Thank Vinnie1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittney G, Director of Sales at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this reviewResponded May 12, 2014

Thank you for choosing the Holiday Inn Express and Suites in Opelika. I am so happy to hear that you enjoyed your visit and I sincerely appreciate you taking the time to tell us about your stay. Please know that we value your feedback and that your kind words and comments will be passed along to our staff and hotel management. We look forward to seeing you on your next trip to the Opelika/Auburn area!

Sincerely,

Brittney Gladden

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Opelika Auburn

Address: 1801 Capps Lndg, Opelika, AL 36804-7509
Phone Number:
Location: United States > Alabama > Opelika
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Opelika
#5 Family Hotel in Opelika
Price Range: $98 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Opelika Auburn 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
The newest addition to Opelika Auburn, is the Holiday Inn Express Hotel & Suites Opelika-Auburn, Alabama! We are conveniently located on I-85 at exit 58, just a short drive to downtown Auburn and Opelika. With our world class service and many Opelika-Auburn businesses, restaurants and attractions within minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Opelika-Auburn! This state-of-the-art hotel features special in-room amenities such as free wireless high-speed Internet access and 32 flat panel LCD TVs. We offer a variety of room types and suites to suit all travelers. Whether you are staying with us for business or pleasure, take time to relax and enjoy our indoor whirlpool, outdoor pool, business center, wireless Internet access in all public areas and fitness center. Take advantage of some of our convenience amenities such as our guest laundry and complimentary Smart Start breakfast bar. Points of interest: Companies: Benteler, Donaldson, Briggs and Stratton, Gambro, Mando Hospitals: East Alabama Medical Center Universities: Auburn University AU Local attractions: Robert Trent Jones Golf Trail, Auburn Softball Complex, Chewacla State Park, Jordan Hare Stadium Stay Smart at the Holiday Inn Express and Suites Opelika-Auburn. ... more   less 
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Holiday Inn Express Hotel And Suites Opelika Auburn

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