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Fairfield Inn & Suites Auburn Opelika
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Reviews (120)
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All reviewswafflesfront deskaaa ratebreakfast area was cleanfresh fruittown shoppingfree breakfastrecently stayed herea great place to stayboiled eggswould definitely stay here againwithin walking distancegreat ratesitting arearoom was spotlessking suitelocation is great
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Reviewed June 1, 2014

I should have known something was up when they had ear plugs on the bed stand. Last time I will stay here. Plus I had an issue with management about the rate of the room. They will book one price and give you another price when you check in. I would suggest you go some place else to sleep.

Stayed: May 2014, traveled solo
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffatFairfield, Front Office Manager at Fairfield Inn & Suites Auburn Opelika, responded to this reviewResponded June 2, 2014

First and Foremost, I would like to thank you for taking the time to provide us with feedback on your recent stay. Please accept my sincere apologies about the confusion with your rate. We strive to provide the best product and service to each guest during their stay and unfortunately we did not keep our promise to you. Again, please accept our sincere apologies

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2014

Next to Tiger town shopping mall. Right off the interstate. Fairly new looking property with friendly staff. Would recommend if traveling through the area.. Complimentary breakfast. Standard rooms are a little small.

  • Stayed: May 2014, traveled on business
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Thank teegee1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2014

We stay at the Marriott chain as much as we can since we are gold elite members and should be able to upgrade to a bigger room. However, we have found that some hotels do not honor that program. That was the case at this hotel. The desk told us no upgrades, they were 95% booked and they were saving the bigger rooms for paying customers. Our room was barely able to accommodate the king size bed (should've requested queen beds) and as we were staying two nights really wanted to upgrade. Other than not being able to upgrade, the cleanliness was OK. Wished we'd checked out the other hotels in the area.

Room Tip: Choose two queens over a king room if you more floor space..
  • Stayed: April 2014, traveled as a couple
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Thank ScNebraskatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffatFairfield, Front Office Manager at Fairfield Inn & Suites Auburn Opelika, responded to this reviewResponded May 7, 2014

First and Foremost, I would like to thank you for taking the time to provide us with feedback about your recent stay. Please accept my sincere apology for not being able to provide you with an upgrade during your recent stay with us. We strive to provide the best product and service to each guest during their stay and unfortunately we did not keep our promise to you. Again, please accept our apologies.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014

It's a nice Fairfield - no question - easy to get to, near a lot of food, Starbucks, etc. The gym was ok. The breakfast - a tad subpar - no hard boiled eggs. But definitely a keeper of a hotel - mainly due to Shelby, at the front desk...a real treat....they are smart to have her on staff!!

  • Stayed: April 2014, traveled on business
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Thank TravelManSouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2014

Stayed this weekend at the Fairfield Inn in Opelika as we had early tee times at the Robert Trent Jones Grand National golf course. Fairfield Inns are a good value. We were disappointed that the complimentary breakfast isn't available on weekends until 7 AM. We had 7 AM tee times so we missed breakfast each day. I am glad to know that they left a few apples and bananas out. The pillows on bed were unusually small for some reason. The bed a little hard. The PTAC unit in the guest room is loud when it cycles. The Front Desk guest service agent did just an OK job checking us in and did not inquire as to reason for staying or did she recognize my Marriott Reward status. Every time I walked by the guest the agents heads were bent down checking internet on their computers instead of engaging with hospitality. The bed linens are low thread count and the bottom sheet came off during the night. This is the first FFI that I have stayed in that didn't have hand lotion as one of the standard amenities. Some of the TV channels were blank and the overall offerings on the TV could have been a bit more expanded.

A great location with stores, shops, and restaurants located across the street in Tiger Town. We had a excellent late breakfast on Sunday at one of the best Waffle Houses I have ever eaten in located directly across the street. Enjoyed a nice dinner at Brick Oven Pizza across the street.

Bottom line, OK stay, great location and good price value with AAA rate.

Room Tip: The complimentary breakfast on weekends does not start until 7 AM.
  • Stayed: March 2014, traveled with family
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Thank Haddon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaffatFairfield, Front Office Manager at Fairfield Inn & Suites Auburn Opelika, responded to this reviewResponded March 5, 2014

Frist and Foremost, I would like to thank you for taking the time to provide us with feedback about your recent stay. Please accept my sincere apology for the issues you experienced . We strive to provide the best product and service to each guest during their stay. Also, Additional amenties are available at the front desk upon request. We will utilize this review as a learning opportunity with our staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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