I stayed at the Renaissance for three nights on business. While there I experienced the following: I was greeted by a rude service (valet and front desk). My room had a dirty toilet (filled with toilet paper and a dirty seat). I had ants in my room (hundreds on the walls and floor). The ants were not sprayed when I reported them. I could hear the trains at all hours of the night.
There were some pleasantries about the stay. The room was nice and comfy, room service was good, and the engineer who finally sprayed the room was pleasant. But all in all, the bad outweighed the good. I will never stay here again.More
- Free Wifi
- Breakfast included